Toyota Canada Inc. v. Ali

Toyota Canada Inc. v. Ali

The arbitrator committed arbitral errors by (1) admitting internet-sourced consumer complaint hearsay without addressing its relevance and reliability and (2) refusing to permit Toyota to collect and tender EDR and other testing data despite consent, which denied procedural fairness; accordingly the award is set...

Source-derived case information.

Citation
2013 BCSC 1904
Parties
Petitioner: Toyota Canada Inc.; Respondent: Sinan Ali
Court
Supreme Court of British Columbia
Jurisdiction
Canada
Judgment Date
18 October 2013
Procedural Posture
Judicial Review of Arbitration Award / Decision on Application to Set Aside Arbitration Award and Remit
Outcome
Award set aside and remitted to the Canadian Motor Vehicle Arbitration Plan (CAMVAP) for reconsideration
Legal Topics
Arbitral Error, Natural Justice, Admissibility of Hearsay, Event Data Recorder (edr) Evidence, Remittal of Award
Source Language
english
Arbitration Administrative Law Evidence Product Liability Consumer Protection Arbitral Error Natural Justice Admissibility of Hearsay +2 more

Source-derived case record

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Parties

Toyota Canada Inc.

Petitioner

Sinan Ali

Respondent

Procedural Posture

Judicial Review of Arbitration Award / Decision on Application to Set Aside Arbitration Award and Remit

  1. 1 Whether the arbitrator failed to observe the rules of natural justice by admitting internet consumer complaints without assessing relevance and reliability
  2. 2 Whether the arbitrator breached natural justice by refusing to allow Toyota to collect and tender EDR and other testing data with the consumer's consent
  3. 3 Whether those arbitral errors require the award to be set aside or remitted to the arbitrator

Ratio Decidendi

The arbitrator committed arbitral errors by (1) admitting internet-sourced consumer complaint hearsay without addressing its relevance and reliability and (2) refusing to permit Toyota to collect and tender EDR and other testing data despite consent, which denied procedural fairness; accordingly the award is set aside and the matter is remitted to CAMVAP for reconsideration in light of these reasons.

Court Disposition

Award set aside and remitted to the Canadian Motor Vehicle Arbitration Plan (CAMVAP) for reconsideration

Orders

  • Set aside the arbitrator's award dated June 6, 2012
  • Remit the matter to the Canadian Motor Vehicle Arbitration Plan for reconsideration in light of the Court's reasons