Darnley v Croydon Health Services NHS Trust [2017] EWCA Civ 151 (23 March 2017)

Darnley v Croydon Health Services NHS Trust [2017] EWCA Civ 151 (23 March 2017)

Reception staff in A&E departments do not owe a legal duty to provide accurate information about waiting times; their core function is clerical registration. It is not fair, just and reasonable to impose liability for inaccurate information about waiting times. The claimant's injury was not caused by breach of duty, as he chose to leave before triage, breaking the chain of causation.

Citation
[2017] EWCA Civ 151
Parties
Appellant / Claimant: Michael Mark Junior Darnley; Respondent / Defendant: Croydon Health Services NHS Trust
Jurisdiction
England and Wales
Judgment Date
23 March 2017
Procedural Posture
Personal Injury Appeal / Court of Appeal, Post Trial Judgment
Outcome
Appeal dismissed
Legal Topics
Duty of Care, Negligent Misstatement, Hospital Liability, Personal Injury, Causation, Scope of Duty

Case Brief

Summary, issues, holding and outcome

More case intelligence is available

Unlock the full research layer for this judgment.

Full judgment text Downloadable case file Legal principles 4 Authorities cited 8 Party arguments 2 Amounts and remedies 1
Sign in to unlock

Parties

Michael Mark Junior Darnley

Appellant / Claimant

Croydon Health Services NHS Trust

Respondent / Defendant

Procedural Posture

Personal Injury Appeal / Court of Appeal, Post Trial Judgment

  1. 1 Whether hospital reception staff owe a tortious duty to provide accurate information about waiting times
  2. 2 Whether failure to triage within 15 minutes constitutes breach of duty
  3. 3 Whether negligent misstatement by receptionist caused claimant's injury

Ratio Decidendi

Reception staff in A&E departments do not owe a legal duty to provide accurate information about waiting times; their core function is clerical registration. It is not fair, just and reasonable to impose liability for inaccurate information about waiting times. The claimant's injury was not caused by breach of duty, as he chose to leave before triage, breaking the chain of causation.

Court Disposition

Appeal dismissed

Orders

  • No damages awarded
  • Claim against Croydon Health Services NHS Trust dismissed