Our Lady & St. John Catholic College v Acorn Travel Group Ltd

Our Lady & St. John Catholic College v Acorn Travel Group Ltd

The court held that under regulation 12(7) PTRs, the existence of unavoidable and extraordinary circumstances at the destination objectively entitles the traveller to terminate the contract without a fee; subjective reasons for cancellation are irrelevant.

Parties
Claimant: Our Lady & St. John Catholic College; Defendant: Acorn Travel Group Ltd
Jurisdiction
England and Wales
Judgment Date
03 March 2025
Procedural Posture
Civil / Judgment
Outcome
Claim allowed
Legal Topics
Package Travel Regulations, Breach of Contract, Restitution, COVID 19 Cancellation

Case Brief

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Parties

Our Lady & St. John Catholic College

Claimant

Acorn Travel Group Ltd

Defendant

Procedural Posture

Civil / Judgment

  1. 1 Whether the Claimant is entitled to a fee-free refund under regulation 12(7) of the Package Travel and Linked Travel Arrangements Regulations 2018 due to unavoidable and extraordinary circumstances at the destination
  2. 2 Whether subjective reasons for cancellation are relevant under the PTRs
  3. 3 Whether there has been a complete failure of basis justifying restitution

Ratio Decidendi

The court held that under regulation 12(7) PTRs, the existence of unavoidable and extraordinary circumstances at the destination objectively entitles the traveller to terminate the contract without a fee; subjective reasons for cancellation are irrelevant.

Court Disposition

Claim allowed

Orders

  • Claimant entitled to a full refund of £13,755.00 retained as a termination fee
  • Counsel to agree consequential order for approval