M/S POLY MEDICURE LTD. versus M/S BRILLIO TECHNOLOGIES PVT. LTD
The appellant, a company, purchased the software licence to automate its business processes with a nexus to profit generation (cost reduction and profit maximisation); therefore the purchase was for a commercial purpose and the appellant is not a 'consumer' under Section 2(1)(d) of the Consumer Protection Act, 1986.
- Parties
- Appellant: M/s Poly Medicure Ltd.; Respondent: M/s Brillio Technologies Pvt. Ltd
- Jurisdiction
- India
- Judgment Date
- 13 November 2025
- Procedural Posture
- Civil Appeal / Appeal From National Consumer Disputes Redressal Commission (ncdrc) to the Supreme Court
- Outcome
- Appeal dismissed
- Legal Topics
- Definition of Consumer, Commercial Purpose, Software Purchase/license, Self Employment, Definition of Person
Case Brief
Summary, issues, holding and outcome
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Parties
M/s Poly Medicure Ltd.
Appellant
M/s Brillio Technologies Pvt. Ltd
Respondent
Procedural Posture
Civil Appeal / Appeal From National Consumer Disputes Redressal Commission (ncdrc) to the Supreme Court
Legal Issues
- 1 Whether the appellant qualifies as a "consumer" under Section 2(1)(d) of the Consumer Protection Act, 1986 in respect of purchase/availing of the software product licence
Ratio Decidendi
The appellant, a company, purchased the software licence to automate its business processes with a nexus to profit generation (cost reduction and profit maximisation); therefore the purchase was for a commercial purpose and the appellant is not a 'consumer' under Section 2(1)(d) of the Consumer Protection Act, 1986.
Court Disposition
Appeal dismissed
Orders
- Appeal dismissed
- There is no order as to costs
Full Case Text
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