Ackerman v City Of Johannesburg (2022/9392) [2024] ZAGPJHC 334 (5 April 2024)

Ackerman v City Of Johannesburg (2022/9392) [2024] ZAGPJHC 334 (5 April 2024)

The applicant's persistent written queries and demands regarding specific charges on her municipal account, supported by detailed correspondence and a chronology of disputes, satisfy the requirements for a 'dispute' under section 102(2) of the Local Government: Municipal Systems Act. The City's failure to provide intelligible explanations or reconcile estimated charges with actual readings, coupled with its contradictory evidence, undermines its claim of accurate billing. The applicant is not a delinquent consumer, as she continues to pay amounts she reasonably believes are due. The City's reliance on Croftdene Mall is misplaced, as the applicant has properly identified disputed items and...

Citation
[2024] ZAGPJHC 334
Parties
Applicant: Sharise Erica Ackerman (née Weiner); Respondent: City of Johannesburg; Respondent: Floyd Brink, cited in his capacity as the Municipal Manager of the City of Johannesburg; Respondent: Floyd Brink
Court
South Gauteng High Court, Johannesburg
Jurisdiction
South Africa
Judgment Date
5 April 2024
Case Number
2022/9392
Procedural Posture
Urgent Application / Final Interdict and Declaratory Relief
Outcome
Application granted. Interdict against disconnection of municipal services pending resolution of dispute. City ordered to provide detailed explanations and engage in statement and debatement. Costs awarded on attorney and client scale.
Judges
M.R. Chetty
Legal Topics
Municipal Billing Dispute, Local Government Municipal Systems Act, Interdict Against Disconnection, Statement and Debatement, Prescription of Charges

Case Brief

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Parties

Sharise Erica Ackerman (née Weiner)

Applicant

City of Johannesburg

Respondent

Floyd Brink, cited in his capacity as the Municipal Manager of the City of Johannesburg

Respondent

Floyd Brink

Respondent

Procedural Posture

Urgent Application / Final Interdict and Declaratory Relief

  1. 1 Whether the applicant's queries and demands regarding municipal billing constitute a 'dispute' under section 102(2) of the Local Government: Municipal Systems Act.
  2. 2 Whether the City of Johannesburg is entitled to disconnect municipal services to the applicant's property while disputes remain unresolved.
  3. 3 Whether the applicant is obliged to pay the full amounts claimed by the City pending resolution of the dispute.

Ratio Decidendi

The applicant's persistent written queries and demands regarding specific charges on her municipal account, supported by detailed correspondence and a chronology of disputes, satisfy the requirements for a 'dispute' under section 102(2) of the Local Government: Municipal Systems Act. The City's failure to provide intelligible explanations or reconcile estimated charges with actual readings, coupled with its contradictory evidence, undermines its claim of accurate billing. The applicant is not a delinquent consumer, as she continues to pay amounts she reasonably believes are due. The City's reliance on Croftdene Mall is misplaced, as the applicant has properly identified disputed items and...

Court Disposition

Application granted. Interdict against disconnection of municipal services pending resolution of dispute. City ordered to provide detailed explanations and engage in statement and debatement. Costs awarded on attorney and client scale.

Orders

  • The City of Johannesburg is interdicted and restrained from disconnecting, terminating, or restricting municipal services to the applicant's property pending final determination of the application and resolution of all disputes and queries in respect of the municipal account.
  • The City is ordered to furnish the applicant with a detailed explanation to the queries raised regarding water and electricity charges within 30 days.