Dunwell Property Services CC v Sibande and Others (JA7/10) [2011] ZALAC 20; [2012] 2 BLLR 131 (LAC); (2011) 32 ILJ 2652 (LAC) (15 September 2011)
The Labour Appeal Court found that Sibande's dismissal was both procedurally and substantively unfair. The appellant failed to follow due process, as no disciplinary enquiry was held and the dismissal was based on unproven allegations regarding Sibande's citizenship and identity document. The High Court judgment...
Source-derived case information.
- Citation
- [2011] ZALAC 20
- Parties
- Appellant: Dunwell Property Services CC; Respondent: Morgan Sibande; Respondent: Commission for Conciliation, Mediation and Arbitration; Respondent: Sibongile Khoza N.O.
- Court
- Labour Appeal Court
- Jurisdiction
- South Africa
- Judgment Date
- 15 September 2011
- Case Number
- JA7/10
- Procedural Posture
- Civil Appeal / Appeal From Labour Court Judgment Reviewing and Setting Aside Arbitration Award
- Outcome
- Appeal against the finding of unfair dismissal dismissed; appeal against reinstatement upheld; compensation awarded in lieu of reinstatement.
- Judges
- Ndlovu JA, Waglay DJP, Sandi AJA
- Legal Topics
- Unfair Dismissal, Procedural Fairness, Substantive Fairness, Compensation for Unfair Dismissal, Reinstatement, Burden of Proof
Source-derived case record
Summary, issues, holding and outcome
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Parties
Dunwell Property Services CC
Appellant
Morgan Sibande
Respondent
Commission for Conciliation, Mediation and Arbitration
Respondent
Sibongile Khoza N.O.
Respondent
Procedural Posture
Civil Appeal / Appeal From Labour Court Judgment Reviewing and Setting Aside Arbitration Award
Legal Issues
- 1 Was the dismissal of Sibande both procedurally and substantively fair under the Labour Relations Act?
- 2 Did the appellant have a fair reason and follow a fair procedure in dismissing Sibande?
- 3 Was reinstatement an appropriate remedy or should compensation be awarded instead?
Ratio Decidendi
The Labour Appeal Court found that Sibande's dismissal was both procedurally and substantively unfair. The appellant failed to follow due process, as no disciplinary enquiry was held and the dismissal was based on unproven allegations regarding Sibande's citizenship and identity document. The High Court judgment relied upon by the appellant did not declare Sibande an illegal immigrant nor order his deportation. The appellant did not have a fair reason for dismissal and did not act in accordance with fair procedure. Regarding remedy, the Court held that reinstatement was not appropriate due to the irretrievable breakdown of the trust relationship between Sibande and the appellant, as...
Court Disposition
Appeal against the finding of unfair dismissal dismissed; appeal against reinstatement upheld; compensation awarded in lieu of reinstatement.
Orders
- The appeal against orders (i) and (ii) of the Labour Court is dismissed.
- The appeal against order (iii) is upheld and substituted with an order for compensation of R120,000 (twelve months' salary at R10,000 per month) to be paid to Sibande.
Full Case Text
Judgment text and source record
125 paragraphs
IN THE LABOUR APPEAL COURT OF SOUTH AFRICA
HELD AT JOHANNESBURG
CASE NO: JA7/10
Reportable
In the matter between:
DUNWELL PROPERTY SERVICES CC …......................................................Appellant
and
MORGAN SIBANDE …..........................................................................First Respondent
COMMISSION FOR CONCILIATION,
MEDIATION AND ARBITRATION …..............................................Second Respondent
SIBONGILE KHOZA N.O. …................................................................Third Respondent
Date of hearing : 12 May 2011
Date of judgment : 15 September2011
__________________________________________________________________ __
JUDGMENT
____________________________________________________________________
NDLOVU JA
Introduction
[1] This is an appeal against the judgment of the Labour Court (Molahlehi J) in terms of which the arbitration award (“the award”) issued by the third respondent (“the commissioner”) on 16 April 2004, was reviewed and set aside. The appeal served before us with the leave of the Court below.
Factual background
[2] The first respondent, Morgan Sibande (“Sibande”) was employed by Dunwell Property Services CC (“the appellant”) since July 1999 as a manager but was dismissed on 23 June 2003. The letter of dismissal was addressed to Sibande by a company called Johannesburg Property Services (Pty) Ltd and it read thus:
“We act as the Managing Agents of Dunwell Property Services (Pty) and hereby wish to formally advice that your employer has terminated your employment contract with immediate effect.
The reason for the termination is that your employer has been informed by the Department of Home Affairs that you have been using a fraudulent identity document and that Home Affairs has obtained a court order to have you deported.
It is thus illegal for your employer to continue with your employment contract-in fact such action could result in a fine being levied against the company.
In the event that you are able to sort this matter out with the Department of Home Affairs, you are welcome to re-apply for your position-provided that you can supply documentary proof that the Department accepts you as a legal citizen of the Republic of South Africa.
In the meantime, kindly return your office keys, company funds accepted by you and the keys to your unit. Should you wish to continue the use of your flat, rental of R1600-00 plus electricity, water and levies will be charged.”
[3] Sibande was unhappy with his dismissal and hence he referred an unfair dismissal dispute to the second respondent, the Commission for Conciliation Mediation and Arbitration.
The Arbitration
[4] Upon attempts at conciliation having failed, the dispute was referred for arbitration before the commissioner who heard the parties on 5 April 2004. In terms of the award the commissioner declared that Sibande’s dismissal was both substantively and procedurally fair, and dismissed his claim.
[5] In her concluding remarks the commissioner stated, among other things, as follows:
“I therefore accept the respondent’s (i.e. the appellant’s) argument that the applicant (i.e. Sibande) was dismissed after it discovered that he was an illegal immigrant.
It further transpired that the applicant has to date, despite the respondent’s letter of the 24th June 2003 that he would only be taken back upon producing proof that he was a South African Citizen failed to do so. …
Furthermore, the applicant disputed that a disciplinary hearing was held for him prior to his dismissal, he however did not dispute that a meeting did take place between himself and Mr Watkins in the presence of Patrick wherein he was informed about the reason for his dismissal.
I would therefore state that I believe that this was one of the cases which did not require a disciplinary hearing to be held because the applicant was not dismissed for any misconduct that he might have committed but was declared an illegal immigrant.”
The Labour Court
[6] Sibande was not satisfied with the outcome of the arbitration. He then brought the matter to the Labour Court for review in terms of section 145 of the Labour Relations Act,1 (“the LRA”) on the grounds that the award was “materially and legally defective” and that the commissioner “completely misdirected herself” and “committed gross irregularity” when she issued the award in favour of the appellant.
[7] He further averred that he was a South African citizen and not an illegal immigrant or prohibited person, as defined in the now repealed Aliens Control Act.2 Indeed, it was common cause that at the time he was employed by the appellant, Sibande was the holder of a South African identity document bearing numbers 590802 5832 089 issued by the Department of Home Affairs (“the Department”) on 14 May 1993. However, when he was dismissed he was no longer in possession of the document, since it had been confiscated by the Department’s officials.
[8] A copy of the photograph page of his identity document and his birth certificate were produced, both of which reflected the Republic of South Africa as being the country of his birth. It was presumably on the basis of this identity document that the appellant accepted Sibande as being a South African citizen at the time that the appellant employed him.
[9] According to Sibande his dismissal was occasioned by some ulterior and malicious motive on the part of the appellant’s director, Mr Toda, after the appellant had failed to pay Sibande the sum of R250 000 which Toda had previously promised that the appellant would pay Sibande as compensation and for future medical expenses in respect of injuries which Sibande had sustained after he was allegedly attacked and shot whilst on duty. He further alleged that when the appellant failed to fulfil its promise to pay him the compensation, Toda had then conspired with a Mr Chivose, the department’s immigration official, to have Sibande deported out of the country on the ground that he was as an illegal immigrant from Zimbabwe.
[10] On the other hand, the appellant averred that Chivose brought to its attention a judgment delivered on 25 June 2003 by Stegmann J in the Johannesburg High Court, which involved Sibande. The judgment was a sequel to prior interdict proceedings instituted by Sibande in the High Court against the Minister of Home Affairs. He had instituted that litigation after his incarceration on suspicion of being an illegal immigrant in terms of the Aliens Control Act. It was then that Sibande’s identity document was also confiscated pending further investigation by immigration officials into his legal status in the Republic.
[11] In the course of his judgment, Stegmann J made certain remarks and references in relation to allegations that Sibande was an illegal immigrant. As it will be shown hereafter, the appellant relied on Stegmann J’s judgment as a ground to dismiss Sibande. I think it is, therefore, apposite to refer to the relevant passage in the judgment in this regard, where the learned Judge stated as follows:
“As I understand the respondent’s case (the respondent being the minister of home affairs), it was on the strength of these documents in the possession of the respondent, that the applicant’s (Sibande’s) identification document was issued. He has an identification document that is now in the possession of the respondent, having been confiscated from the applicant. It was produced in court today. It was issued on 14 May 1993, not quite two months after the application for late registration of birth that I have referred to that was made on 24 March 1993. That document records the date of birth of the applicant as having been 2 August 1959, as alleged in the documents dated 24 March 1993 but it does not accord with the applicant’s own testimony relating to his alleged birth at Orange Farm on 2 August 1950.
The respondent has made enquiries about the applicant’s claim to have been a returning member of Umkhonto we Sizwe and he reports, on a hearsay basis, that the information that he has obtained from the officials of Umkhonto we Sizwe is that so far as they are concerned, the applicant’s claim to have been a member of Umkhonto we Sizwe cannot be substantiated. The applicant has been asked to provide the particulars by which it would be easier to identify him, namely, some sort of secret code name by which the members of Umkhonto were apparently known to each other and to the organisation. The applicant has refused to disclose the code name that he had. He has also refused to state specifically where he went for his training, using the excuse that these are military secrets that may not be divulged.
The result is that the respondent’s enquiries, in an effort to establish whether or not there is truth in the applicant’s claim to be a returning Umkhonto we Sizwe soldier, have not met with success. That fact adds to the suspicions entertained by the respondent of the applicant’s situation.
The respondent has further established that, over the past three or four years, the applicant has made numerous crossings at the Beit Bridge border, that is, between the Republic’s northern border and its immediate neighbour to the north, being the Republic of Zimbabwe.
In the light of what these investigations have shown, the respondent entertains the suspicion, which he submits is based upon reasonable grounds, that the applicant is in reality a Zimbabwean and that, when the Umkhonto we Sizwe soldiers were returning to this country in about 1993, he pretended to be one of them and came here. The respondent evidently suspects that the applicant got hold of the particulars of some genuine birth of a child in this country on 2 August 1959 and filled in the documents that aimed at identifying himself with that person, and by these fraudulent means has obtained the issue to himself of a South African identification document and a South African passport without being lawfully entitled to either of these documents. …
…
This court could enquire into the question whether the suspicion entertained by the respondent’s official is based on reasonable grounds or not. … it seems to me, on the face of it, that the respondent’s official has indeed shown that he does have reasonable grounds for suspicion that he is not abusing his powers. … Once that is the situation, it seems to me that this court has no power to interfere with the exercise of his powers.”
[12] According to the appellant, Chivose issued a stern warning that if the appellant continued employing a prohibited foreigner (referring to Sibande) it was exposing itself to the risk of possible criminal prosecution and a heavy fine. As a result, the appellant summarily dismissed Sibande on 23 June 2003.
[13] The review application served before Molahlehi J who made an order in the following terms:
“(i) The arbitration award issued by the second respondent on 16th of April 2004 under case number GA 21845-03 is reviewed and set aside.
(ii) The dismissal of the applicant was both procedurally and substantively unfair.
The third respondent is directed to reinstate the applicant to the position he held immediately prior to his dismissal on 23rd June 2003 on terms and conditions no less favourable and with full benefits.
There is no order as to costs”.
The Appeal
[14] Mr Mosam, for the appellant, conceded that the immigration officer ought to have followed the procedure envisaged in the Aliens Control Act (particularly section 9) which, if the appellant’s version was correct, the immigration officer clearly did not follow. Counsel argued, however, that notwithstanding the immigration officer’s failure in this respect, the Court below simply ignored the prima facie findings of the High Court (Stegmann J) that Sibande could indeed be an illegal immigrant. He further contended that the effect
of the High Court findings shifted the evidential burden to Sibande, as an employee, to convince the appellant, his employer, that he was a South African citizen.
[15] Counsel also conceded, correctly so in my view, that the commissioner misdirected herself in saying that Sibande was “declared an illegal immigrant” in terms of Stegmann J’s judgment.
[16] Mr Mphepya, for Sibande, submitted that it was incumbent upon the appellant to conduct a proper investigation about the allegation that Sibande was an illegal immigrant. The only proper investigation would have been the holding of a misconduct enquiry against Sibande. Failure by the appellant to hold the misconduct enquiry rendered Sibande’s dismissal procedurally unfair. Further, Sibande was dismissed on an allegation which was never proved. There was, therefore, also not a fair reason to have dismissed him.
Analysis and evaluation
[17] It is now settled law that the test for determining whether or not an arbitration award passes muster of judicial review, in terms of section 145 of the LRA, is to be found in the answer to the question: “Is the decision reached by the commissioner one that a reasonable decision maker could not reach?”3
[18] The appellant had to demonstrate on a balance of probabilities that its dismissal of Sibande was fair,4 from both dimensions, procedurally and substantively.
[19] It was evident that no due process was followed prior to Sibande’s dismissal. He was never brought before any disciplinary enquiry, charged with misconduct. He was merely informed of the dismissal. In this regard, the commissioner noted:
“Mr Ken Watkins one of the directors of the (appellant) was given the mandate to inform (Sibande) about the reasons of his dismissal and he informed the latter about his dismissal in the presence of one of the security guards Mr Patrick Xulu.”
[20] The meeting between Watkins and Sibande could never have served as a substitute for a disciplinary hearing. Therefore, the process followed by the appellant in this regard was completely flawed and irregular. It stands to reason, in the circumstances, that Sibande’s dismissal was not effected in accordance to a fair procedure.
[21] Moreover, Sibande’s dismissal letter stated that the reason thereof was that the appellant had been “informed by the Department of Home Affairs that you have been using a fraudulent identity document and that Home Affairs has obtained a court order to have you deported”.5 This purported reason for Sibande’s dismissal was reiterated by the appellant’s representative during the arbitration hearing,6 as well as the appellant, namely, that Sibande was declared an illegal immigrant.7 However, this was also factually incorrect. Neither the Court, in terms of Stegmann J’s judgment or otherwise, nor the immigration officer concerned ever declared Sibande an illegal immigrant or prohibited person, as defined in the Aliens Control Act.
[22] Stegmann J only remarked that, on the face of it, the immigration officer had “shown that he does have reasonable grounds for suspicion and that he (the immigration officer) is not abusing his powers” in holding that Sibande was an illegal immigrant.
[23] Significantly, although Sibande lost his case in the High Court he was never declared an alien or illegal immigrant, nor did the High Court also issue a deportation order against him, as alleged on behalf of the appellant in his letter of dismissal. Further, an allegation in the same letter that Sibande was “using a fraudulent identity document” remained an allegation and not a proven fact. At the time of his employment by the appellant Sibande produced a prima facie good and valid South African identity document, which remained in his possession up to the moment that it was confiscated.
[24] If, on the information made available, the immigration officer was satisfied that Sibande was a prohibited person, then the immigration officer had the power in terms of section 9 (1) (a) of the Aliens Control Act to declare him a prohibited person, which would then have triggered implementation of consequential measures against Sibande, as envisaged in the Aliens Control Act. This was not done.
[25] I also do note that the appellant seemed to have conveniently overlooked Stegmann J’s further observation in the case, which clearly showed that the Department did not do what it ought to have done. The learned Judge stated:
“It must also be pointed out that the respondent’s immigration officer had not complied with the requirements of section 10(5),
namely, that before the expiry of the (provisional) permit he should make a decision on the question whether or not the applicant was a prohibited person. If he had decided that the applicant was not a prohibited person, it would presumably have become unnecessary for the respondent to take any further steps against the applicant. On the other hand, if he had decided that the applicant was a prohibited person, then further powers would have come into play. But in the absence of any decision, further powers did not, as I see it, automatically come into play.”8
[26] It was common cause that at the expiry of the provisional permit issued to Sibande no decision had been made by the immigration officer concerned on the question of whether or not Sibande was a prohibited person, as defined. In the circumstances, there was simply no legal basis, in my view, which justified any drastic measures to be taken against Sibande yet, including his deportation. Incidentally, a letter referenced ZJH/CON/24 dated 23 February 2004 from the Zimbabwean Consulate was produced, which confirmed that Sibande was not a Zimbabwean citizen.
[27] Whilst the appellant might probably have acted in good faith upon the information it received from the immigration officer concerning Sibande, the information did not, in my view, constitute a fair reason to justify his dismissal. Nor did the information constitute any proof that Sibande was declared an alien. It was also particularly significant to bear in mind that at the time that he was employed he held a proper and valid proof that he was a South African citizen.
[28] In my conclusion, Sibande’s dismissal was both procedurally and substantively unfair and, to that extent, the appeal should fail.
Was the sanction of retrospective reinstatement appropriate?
[29] As stated, after reviewing and setting aside the award, the Court below directed the appellant to reinstate Sibande “to the position he held immediately prior to his dismissal on 23 June 2003 on terms and conditions no less favourable and with full benefits.” This aspect of the matter is governed by section 193 of the LRA which, to the extent relevant, provides:
“(1) If the Labour Court or an arbitrator appointed in terms of this Act finds that a dismissal is unfair, the court or the arbitrator may-
(a) order the employer to reinstate the employee from any date not earlier than the date of dismissal;
(b) order the employer to re-employ the employee, either in the work in which the employee was employed before the dismissal or in other reasonably suitable work on any terms and from any date not earlier than the date of dismissal; or
(c) order the employer to pay compensation to the employee.
(2) The Labour Court or the arbitrator must require the employer to reinstate or re-employ the employee unless-
(a) the employee does not wish to be reinstated or re-employed;
(b) the circumstances surrounding the dismissal are such that a continued employment relationship would be intolerable;
(c) it is not reasonably practicable for the employer to reinstate or re-employ the employee; or
(d) the dismissal is unfair only because the employer did not follow a fair procedure.”
[30] Therefore, it followed that unless either or both conditions referred to in section 193(2)(b) or (c) were present, the Court below was obliged to issue an order reinstating Sibande to his employment with effect from any date which the Court, in its discretion, would deem just and equitable but not earlier than the date of dismissal. Indeed, the Constitutional Court has reiterated that the primary statutory remedy in unfair dismissal disputes is aimed at placing an employee in the position he or she would have been but for the unfair dismissal.9
[31] It did not appear that the appellant canvassed (before the Court below) the issue of why the reinstatement order should not be granted, in the event of Sibande’s dismissal being found to be unfair. In order to determine whether or not an unfairly dismissed employee should be reinstated, as contemplated in section 193(2) of the LRA, the overriding consideration in the enquiry should be the underlying notion of fairness between the parties, rather than the legal onus, and that “[f]airness ought to be assessed objectively on the facts of each case bearing in mind that the core value of the LRA is security of employment.”10 In Billiton Aluminium11 the Constitutional Court stated:
“The remedies awarded in terms of the provisions of section 193 of the LRA must be made in accordance with the approach set out in Equity Aviation (supra). That approach is based on underlying fairness to both employee and employer. It would introduce unwanted and unnecessary rigidity to saddle an inquiry into fairness with notions of a legal onus.”12
[32] In any event, I am satisfied that the reinstatement question could still be resolved on the papers. I am of the view that, in the circumstances of this case, Sibande’s continued employment relationship with the appellant would be intolerable and that it is, therefore, no longer reasonably practicable for him to be reinstated in the appellant’s employ. I say this particularly for the reason that Sibande levelled some very serious and scandalous allegations against certain people in the top and lower management level of the appellant, including Toda and Khaile Ramoeletsi, the appellant’s director and manager, respectively. In his letter dated 24 October 2003 addressed to the Department, Sibande made the following claims:
32.1 That when he notified Toda about his injury on duty, the latter revealed to him that the appellant was not registered with the relevant authority of the Department of Labour and that, for that reason, it was not advisable to report the matter to that department for the purpose of the workmen’s compensation claim.
32.2 That Toda had then made a promise to pay him the sum of R250 000 as compensation for his injury, which Toda, however, failed to fulfil.
32.3 That Toda had bribed Chivose (the Department’s immigration official) in order to protect the appellant’s unlawful employment of Ramoeletsi who was an illegal immigrant from Lesotho.
[33] The allegation by Sibande of the appellant owing him R250 000 as described above, was repeated by him in his founding affidavit in support of the review application. Ironically, he had himself the following to say on his relationship with the appellant:
“The relationship between myself and the third respondent (i.e. the appellant) had deteriorated in such a manner that the third respondent wanted to get rid of me, thus avoiding my R 250 000 as compensation for injuries sustained whilst on duty.”
[34] Hence, I am satisfied that the trust relationship between the appellant and Sibande had broken down completely and irretrievably. Therefore, the granting of the reinstatement order was, in my view, a misdirection on the part of the Court below and it cannot stand. That being the case, Sibande should be entitled only to compensation.13
[35] To my mind, the circumstances surrounding Sibande’s dismissal were such as to have violated any fair treatment to which an employee is entitled. Accordingly, I am of the view that the payment to Sibande of the maximum compensation prescribed by the LRA would be just and equitable.14 It was common cause that he earned R10 000 per month at the time of his dismissal.
The order
[36] In the event, the following order is made:
1. The appeal against orders (i) and (ii) of the Court below is dismissed.
2. The appeal against order (iii) of the Court below is upheld and that order is set aside and substituted with the following:
“The third respondent is ordered to pay compensation to the applicant in the amount of R 120 000 (one hundred and twenty thousand rand) being the amount equivalent of the applicant’s 12 month’s salary at the time of his dismissal (i.e. 12 x R10 000,00 = R120 000”.
3. The compensation referred to in (2) above must be paid by the appellant to Sibande within 40 (forty) days from the date of this order.
4. There is no order as to costs on appeal.
________________
Waglay DJP and Sandi AJA concur in the judgment of Ndlovu JA.
Appearances
For the applicant : Mr A Mosam
Instructed by : Chiba-Jivan Inc
For the respondent : Mr K F Mphepya
Instructed by : Legal Aid Board
1Act 66 of 1995
2Act 91 of 1996. This Act was repealed by the Immigration Act 13 of 2002 which came into effect on 12 March 2003.
3See Sidumo v Rustenburg Platinum Mines [2008] 11 BLLR 1021 (SCA)
4Section 192(2) of the LRA
5Page 38 of the indexed record
6Page 76 of the indexed record
7Page 77 lines 18-20 of the indexed record
8At page 54 of the indexed record
9Equity Aviation Services (Pty) Ltd v Commission for Conciliation, Mediation and Arbitration & others (2008) 29 ILJ 2507; also reported as [2008] 12 BLLR 1129 (CC) at para 36
10Equity Aviation, above, at para 39.
11Billiton Aluminium SA Ltd t /a Hillside Aluminium v Khanyile & others 2010 (5) BCLR 422 (CC)
12Billiton Aluminium, above, at para 43. Compare: Kroukam v SA Airlink (Pty) Ltd [2005] 12 BLLR 1172 (LAC) at 1203 para 94; Rustenburg Platinum Mines Ltd (Rustenburg Section) v CCMA and others [2006] 11 BLLR 1021 (SCA) at para 45.
13Section 193(1)(c) of the LRA
14Section 194(1) of the LRA