National Credit Regulator v Sullivan (NCT/22678/2015/57(1)) [2016] ZANCT 6 (8 March 2016)

National Credit Regulator v Sullivan (NCT/22678/2015/57(1)) [2016] ZANCT 6 (8 March 2016)

The Tribunal found that the Respondent repeatedly contravened the National Credit Act and its regulations by failing to notify credit providers using prescribed forms, failing to refer over-indebted consumers to court or the Tribunal, failing to maintain adequate records, and employing unregistered persons to perform debt counselling duties. The Respondent's bare denials and lack of substantive evidence failed to rebut the Applicant's detailed investigation and documentary proof. The Tribunal noted that the Respondent did not comply with directives to audit her files, refund improperly charged legal fees, or demonstrate compliance with the Act. In light of these repeated contraventions...

Citation
[2016] ZANCT 6
Parties
Applicant: National Credit Regulator; Respondent: Celeste Sullivan t/a Siyaya Debt Solution
Court
National Consumer Tribunal
Jurisdiction
South Africa
Judgment Date
8 March 2016
Case Number
NCT/22678/2015/57(1)
Procedural Posture
Review Application / Final Judgment After Hearing
Outcome
The Tribunal ordered the cancellation of the Respondent's registration as a debt counsellor under Section 57(1)(a) of the National Credit Act.
Judges
L Best, B Dumisa, T Woker
Legal Topics
National Credit Act, Debt Counsellor Registration, Prohibited Conduct, Administrative Fine, Record Keeping Requirements

Case Brief

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Parties

National Credit Regulator

Applicant

Celeste Sullivan t/a Siyaya Debt Solution

Respondent

Procedural Posture

Review Application / Final Judgment After Hearing

  1. 1 Whether the Respondent contravened the National Credit Act and associated regulations in her conduct as a debt counsellor.
  2. 2 Whether the Respondent failed to comply with conditions of registration as a debt counsellor.
  3. 3 Whether the Respondent's registration as a debt counsellor should be cancelled under Section 57(1)(a) of the Act.

Ratio Decidendi

The Tribunal found that the Respondent repeatedly contravened the National Credit Act and its regulations by failing to notify credit providers using prescribed forms, failing to refer over-indebted consumers to court or the Tribunal, failing to maintain adequate records, and employing unregistered persons to perform debt counselling duties. The Respondent's bare denials and lack of substantive evidence failed to rebut the Applicant's detailed investigation and documentary proof. The Tribunal noted that the Respondent did not comply with directives to audit her files, refund improperly charged legal fees, or demonstrate compliance with the Act. In light of these repeated contraventions...

Court Disposition

The Tribunal ordered the cancellation of the Respondent's registration as a debt counsellor under Section 57(1)(a) of the National Credit Act.

Orders

  • The registration of the Respondent as a debt counsellor is cancelled in terms of Section 57(1)(a) of the National Credit Act.