National Credit Regulator v Wang Sheng Clothing Trading CC t/a Carrefour Cash Loans (NCT/149000/2019/140(1)) [2020] ZANCT 18 (16 September 2020)
The Tribunal found that the Respondent repeatedly contravened multiple provisions of the National Credit Act and associated regulations by failing to conduct proper affordability assessments, granting reckless credit, overcharging consumers on interest, initiation fees, service fees, and credit life insurance, and failing to provide pre-agreement statements and quotations in the prescribed form. The Respondent also failed to file required statistical and financial returns. The evidence presented by the Applicant was uncontested and demonstrated ongoing prohibited conduct. The Tribunal held that the Respondent's actions exploited vulnerable consumers, caused financial harm, and displayed...
- Citation
- [2020] ZANCT 18
- Parties
- Applicant: National Credit Regulator; Respondent: Wang Sheng Clothing Trading CC t/a Carrefour Cash Loans
- Court
- National Consumer Tribunal
- Jurisdiction
- South Africa
- Judgment Date
- 16 September 2020
- Case Number
- NCT/149000/2019/140(1)
- Procedural Posture
- Default Application / Judgment on Application for Prohibited Conduct and Administrative Penalty
- Outcome
- The application is granted. The Respondent is found to have repeatedly contravened the National Credit Act and associated regulations. An administrative fine of R100,000 is imposed, and further remedial orders are made.
- Judges
- P A Beck, T Woker, B Dumisa
- Legal Topics
- National Credit Act, Reckless Credit Granting, Affordability Assessment, Excessive Interest, Administrative Fine, Consumer Protection
Case Brief
Summary, issues, holding and outcome
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Parties
National Credit Regulator
Applicant
Wang Sheng Clothing Trading CC t/a Carrefour Cash Loans
Respondent
Procedural Posture
Default Application / Judgment on Application for Prohibited Conduct and Administrative Penalty
Legal Issues
- 1 Whether the Respondent repeatedly contravened the National Credit Act and associated regulations.
- 2 Whether the Respondent engaged in prohibited conduct by failing to conduct proper affordability assessments and granting reckless credit.
- 3 Whether the Respondent overcharged consumers on interest, initiation fees, service fees, and credit life insurance.
Ratio Decidendi
The Tribunal found that the Respondent repeatedly contravened multiple provisions of the National Credit Act and associated regulations by failing to conduct proper affordability assessments, granting reckless credit, overcharging consumers on interest, initiation fees, service fees, and credit life insurance, and failing to provide pre-agreement statements and quotations in the prescribed form. The Respondent also failed to file required statistical and financial returns. The evidence presented by the Applicant was uncontested and demonstrated ongoing prohibited conduct. The Tribunal held that the Respondent's actions exploited vulnerable consumers, caused financial harm, and displayed...
Court Disposition
The application is granted. The Respondent is found to have repeatedly contravened the National Credit Act and associated regulations. An administrative fine of R100,000 is imposed, and further remedial orders are made.
Orders
- The Respondent must pay an administrative fine of R100,000 into the National Revenue Fund within 30 days of the judgment.
- The Respondent must appoint an independent auditor, at its own cost and subject to the Applicant's approval, within 30 days to identify all credit agreements entered into in the preceding three years, affected consumers, and amounts to be refunded.
Full Case Text
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