South Africa Ruling

National Consumer Tribunal

Ross v African Bank Ltd and Another (NCT/60756/2016/141(1)) [2017] ZANCT 103 (27 September 2017)

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Professional case brief

Research organized from the available case record

Source document

01

Holding and result

The Tribunal found that the applicant provided a reasonable explanation for the late filing, having misunderstood the time periods and procedures and having sought assistance from the Tribunal. The delay was not intentional, and the respondent did not oppose the condonation on the basis of the delay itself. The Tribunal considered the relevant factors, including the nature of the relief, the explanation for the delay, and the respondent's position, and determined that good cause was shown. Therefore, condonation for the late filing of the application was granted.

Court disposition

Condonation for the late filing of the application is granted.

Orders

  • Condonation is hereby granted to the applicant for the filing of the application outside the 20 day period required by the Rules.
  • No order is made as to costs.

02

Material facts

Parties

Yorick Gregory Ross

Applicant

African Bank Ltd

Respondent

Residual Debt Services Ltd

Respondent

03

Procedural history

  1. Posture

    Condonation Application / Ruling on Condonation for Late Filing

04

Questions and positions

Legal issues

Party arguments

Applicant
The applicant stated he received the notice of non-referral from the National Credit Regulator on 6 July 2016, which was already two months after the relevant event. He did not intentionally delay the filing and misunderstood the applicable time periods and Tribunal process. He sought assistance from the Tribunal regarding procedures.
Respondent
The respondent opposed the application for condonation, not due to the delay itself, which was understandable, but because the applicant failed to provide sufficient particularity regarding the reasons for non-compliance. The respondent argued that the applicant's averments lacked detail, making it impossible to understand the true motives and conduct.

05

Court’s reasoning

  1. 01

    Rule 34(1)-(2) of the National Consumer Tribunal Rules

    A party may apply to the Tribunal for condonation of late filing, extension or reduction of time, condonation of non-payment of a fee, or any other departure from the rules of procedure, provided good cause is shown.

  2. 02

    Head of Department, Department of Education, Limpopo Province v Settlers Agriculture High School and others 2003 (11) BCLR 1212 (CC) at para [11]

    The standard for granting condonation is whether it is in the interests of justice, considering all relevant circumstances including the nature of the relief, extent and cause of delay, effect on administration of justice, reasonableness of explanation, importance of the issue, and prospects of success.

  3. 03

    Melane v Santam Insurance Company Limited 1962 (4) SA 531 (A) at 532C-F

    The court has discretion to grant condonation based on fairness to both sides, considering the degree of lateness, explanation, prospects of success, and importance of the case. These factors are interrelated and not individually decisive.

06

Ratio, limits and disposition

Ratio decidendi

The Tribunal found that the applicant provided a reasonable explanation for the late filing, having misunderstood the time periods and procedures and having sought assistance from the Tribunal. The delay was not intentional, and the respondent did not oppose the condonation on the basis of the delay itself. The Tribunal considered the relevant factors, including the nature of the relief, the explanation for the delay, and the respondent's position, and determined that good cause was shown. Therefore, condonation for the late filing of the application was granted.

Obiter and limits

  • This ruling only addresses the aspect of condonation for late filing; the merits of the main application will be considered in a separate hearing.
  • No order is made as to costs.

Court disposition

Condonation for the late filing of the application is granted.

  • Condonation is hereby granted to the applicant for the filing of the application outside the 20 day period required by the Rules.
  • No order is made as to costs.

Source and reliance status

National Consumer Tribunal

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Judgment reading view

Judgment text

The complete available source text.

Source document

National Consumer Tribunal

Ruling

[2017] ZANCT 103

SAFLII Note: Certain personal/private details of parties or witnesses have been redacted from this document in compliance with the law and SAFLII Policy

IN

THE NATIONAL CONSUMER TRIBUNAL HELD IN CENTURION

Case Number: NCT/60756/2016/141(1)

In the matter between:

YORICK

ROSS APPLICANT

And

AFRICAN

BANK LTD 1st

RESPONDENT

RESIDUAL

DEBT SERVICES LTD 2nd

RESPONDENT

(Formerly African bank under curatorship)

Coram:

MR X May- Presiding Member

CONDONATION

RULING AND REASONS

THE

APPLICANT

1. The Applicant is YORICK Gregory Ross a Consumer as defined in terms of the provisions of the National Credit Act (No. 34 of 2005) whose address is No 43 Gail Street Road Retreat Cape town in the Province of the Western Cape ("The Applicant".)

2. The Applicant is also the main Applicant in the main matter.

RESPONDENTS

3. The first Respondent is African Bank Limited registered credit provider with registration number NCRCPS whose address is 59 [...] R. M. [...], Johannesburg in the Province of Gauteng ("The first Respondent").

4. The Second Respondent is Residual Debt Service Ltd (formerly African Bank curatorship duly appointed to manage African Bank Financial

Affairs in terms of the laws of the Republic; and whose address is the same as that of the first Respondent.

5. Both Respondents are also Respondents in the main matter

BACKGROUND

6. The Applicant lodged an application with the Tribunal in terms of Section 141(1) of the National Credit Act 34 of 2005 (the NGA")

on the 7th September 2016.

7. In terms of Table 2 of the National Consumer Tribunal Rules"(the Rules") setting out the Tribunal filing requirements for an application in terms of Section 141 of the NGA, the Applicant is required to file the application within 20 business days of the date of the non-referral by the National Credit Regulator (NCR), or within a longer time permitted by the Tribunal

8. The date of the National Credit Regulator's notice of non-referral is 6 July 2016 (almost 2 months later). The Application to the Tribunal was only filed on 23 August 2016 according to the application on the file. The application was therefore filed outside the 20 days period required.

9. During August 2016, the Applicant then lodged an application in terms of rule 34 of the Rules to condone the late filing of the

application.

10. During March 2017 the Applicant received correspondence from the Tribunal advising him to lodge a replying affidavit to the new issues raised in the answering affidavit, other than points of law in terms of rule 14 and rule 30 of the Tribunal rules.

APPLICABLE

SECTION OF THE ACT AND CASE LAW

11. Rule 34(1) states" A party may apply to the Tribunal in Form Tl r.34 for an order to:-

(a) Condone late filing of a document or application;

(b) Extend or reduce the time allowed for filing or serving;

(c) Condone the non-payment of a fee; or

(d) Condone any other departure from the rules of procedures."

12. Rule 34(2) states that "The Tribunal may grant the order on good cause shown."

13. Rule 13(1) stipulates that "Any person required by these Rules to be notified of an application or referral to the Tribunal may oppose the application or referral by serving an answering affidavit on:

(a) the Applicant; and

(b) every other person on whom the application was served.

14. An answering affidavit to an application or referral other than an application for interim relief must be served on the parties and filed with the Register within 15 business days of the date of the application. "

15. To condone means to "accept or forgive an offence or wrongdoing". The word stems from Latin term condonare, which means to "refrain from punishing" in terms of Oxford English Dictionary. It can also be defined to mean "overlook or forgive(wrongdoing)

16. In Head of Department, Department of Education, Limpopo Province v Settlers Agriculture High School and others (2003(11)BCLR1212( CC) at para[11] it was held that the standard of considering an application of this nature is the interests of justice.

17. Whether it is in the interests of justice to grant condonation depends on the facts and circumstances of each case. It requires the exercise of discretion on an objective conspectus of all the facts. Factors that are relevant include but not limited to:

(a) the nature of the relief sought;

(b) the extent and cause of the delay;

(c) the effect of the delay on the administration of justice and other litigants;

(d) the reasonableness of the explanation for the delay;

(e) the importance of the issue to be raised in the intended appeal; and

(f) the prospects of success.

18. In Melane v-Santam Insurance Company Limited, 162(4)SA 531(A) at 532C-F it was held that:

"The approach is that the court has discretion, to be exercised judicially upon a consideration of all the facts, and in essence it is a matter of fairness to both sides. Among the fact usually relevant are the degrees of lateness, the explanation therefore, the prospects of success and importance of the case.

These facts are inter-related: they are not individually decisive. What is needed is an objective conspectus of all the facts. A slight delay and a good

explanation may help to compensate for prospects of success which are strong. The importance of the issue and strong prospect of success may tend to compensate for a Jong delay. There is a further principle which is applied and that is that without prospect of success, no matter how good is the explanation for delay, an application for condonation should be refused in the Matter of Chetty v Law Society of the Transvaal 1985(2)(A) at 765 A-C; National Union of Mineworkers and Others v Western Holdings Gold Mine 1994 151LJ 610(LAC) at 613E.The courts have traditionally demonstrated their reluctance to penalizised a litigant on account of the conduct of his representative but it emphasized that there is a limit beyond which a litigant cannot escape the results of the representative's

lack of diligence or the insufficiency of the information tendered.(Salojee & Another NNO v Minister of Community Development 1965 (2) A 135 140h-1418; Buthelezi & Others v Eclipse Foundries Ltd 18 ILJ 633(A) at 6381-639A)".

19. From the dictum in Melane it was held that these factors are interrelated and not to be considered separately.

APPLICANT'S

SUBMISSIONS

20. The Applicant has essentially stated that he only received the notice of the non-referral from the NCR on 6 July 2016 (which was already two months later). He did not intentionally delay the filing of the application. He further misunderstood the time periods applicable and Tribunal process - hence on 10 August 2016; he sent an email to the Tribunal requesting assistance with processes.

RESPONDENT'S

SUBMISSIONS

21. The Respondent made numerous detailed submissions regarding the actual merits of the application and regarding the actual condonation

aspect, Respondent merely stated the following-

“The Respondent accordingly resists the application for condonation for late referral of form 32, not because of the delay, which was understandable under the circumstances, but because the Applicant has failed in this regard and the averments made lack particularity to such a degree that it is simply not possible to understand how non-compliance really came about and or what the Applicant's motives and conduct really were".

22. The applicant has already referred the complaint of reckless credit to the National Credit Regulator, who in turn investigated the complaint subsequent to affording the First and Second Respondent an opportunity to present evidence to dispel the averments made by the Applicant.

CONSIDERATION

OF THE MERITS

23. In evaluating the merits of the application the Tribunal will consider the following factors-

(1) The delay in filing the application;

(2) The Applicant has provided a reasonable explanation for the late filing; and

(3) The Respondent is opposing the application for condonation (on basis that it is without merits) but not actual opposing application for the granting of leave.

24. The Tribunal finds that the factors listed above constitute good cause in these specific circumstances. The Tribunal therefore grants the application and filing of the Applicant's application outside the 20 day period is therefore condoned.

25. As the late filing has been condoned, the normal time periods and processes after filing of an answering affidavit, as set out in the Rules now apply.

26. It stands to be noted that this judgment only addresses the aspect of condonation for the filing of the application outside the 20 day period required by the Rules. The Tribunal will consider the granting of leave and then possibly the main merits, in a separate hearing as per normal Tribunal procedure.

ORDER

27. Accordingly, for the reasons set out above, the Tribunal makes the following order:-

28. Condonation is hereby granted to the Applicant for the filing of the application outside the 20 (twenty) day period as required by the Rules.

29. No order is made as to costs

Thus made and handed down in Centurion; this 27th day of September 2017

[signed]

Mr X May

Presiding Member

Authorised for issue by National Consumer Tribunal

Date: 27 September 2016

Source wording is retained. Consult the source document for its original formatting and pagination.

Authorities

Authorities used by the court

Cases, legislation, regulations, and constitutional provisions identified in the available record.

Head of Department, Department of Education, Limpopo Province v Settlers Agriculture High School and others 2003 (11) BCLR 1212 (CC)

Case cited

Melane v Santam Insurance Company Limited 1962 (4) SA 531 (A)

Case cited

Chetty v Law Society of the Transvaal 1985 (2) SA 756 (A)

Case cited

National Union of Mineworkers and Others v Western Holdings Gold Mine 1994 15 ILJ 610 (LAC)

Case cited

Salojee & Another NNO v Minister of Community Development 1965 (2) SA 135 (A)

Case cited

Buthelezi & Others v Eclipse Foundries Ltd 18 ILJ 633 (A)

Case cited

National Credit Act 34 of 2005

Legislation

Legislation referenced in the available case record.

National Consumer Tribunal Rules

Legislation

Legislation referenced in the available case record.

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