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South Africa Order

National Consumer Tribunal

National Credit Regulator v Triple Advanced Investments 40 (Pty) Ltd (35431/2015/140(1)) [2017] ZANCT 89 (10 July 2017)

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01

Holding and result

The Tribunal accepted the settlement agreement between the parties, which acknowledged the Respondent's contravention of section 90(2)(k)(vi)(bb) of the National Credit Act as prohibited conduct. The Respondent undertook to provide a sworn report detailing all consumers affected by judgments and emolument attachment orders obtained on the strength of the unlawful consent, to supply information regarding the sale of its loan book, and to confirm non-enforcement of emolument attachment orders since 2013. The Respondent further agreed to cease the practice of obtaining consents to jurisdiction outside the consumer's area and confirmed it would no longer operate as a credit provider. The Tribunal made the settlement agreement an order, bringing final resolution to the matter.

Court disposition

Settlement agreement made an order of the Tribunal; Respondent's conduct declared prohibited; Respondent undertakes to provide reports and cease prohibited practices.

Orders

  • The settlement agreement is made an order of the National Consumer Tribunal.
  • The Respondent's contravention of section 90(2)(k)(vi)(bb) is declared prohibited conduct.
  • Within 60 days, the Respondent must provide the Applicant with a sworn report detailing all consumers affected by judgments and emolument attachment orders obtained on the strength of the unlawful consent.
  • The Respondent must provide information regarding the sale of its loan book for affected consumers.
  • The Respondent must confirm in writing that it has not enforced emolument attachment orders since 2013.
  • The Respondent undertakes not to obtain consents to jurisdiction outside the consumer's area in the future.
  • The Respondent confirms it is no longer operating as a credit provider and will not do so in the future.
  • Each party will settle its own legal costs and no further claims will be made in this regard.

02

Material facts

Parties

National Credit Regulator

Applicant

Triple Advanced Investment 40 (Pty) Ltd

Respondent

Amounts and remedies

  • Administrative Fine Sought: ZAR 1,000,000

03

Procedural history

  1. Posture

    Settlement Agreement / Final Order

04

Questions and positions

Legal issues

Party arguments

Applicant
The Applicant alleged that the Respondent required consumers to sign consents to judgment and emolument attachment orders, which constitute credit agreements containing unlawful provisions under section 90(1) read with section 90(2)(k)(vi)(bb) of the National Credit Act. Alternatively, the Respondent induced consumers to enter into supplementary agreements consenting to jurisdiction of courts outside their area of residence, contravening section 91(a). The Applicant sought declaratory and interdictory relief, an audit, and an administrative fine.
Respondent
The Respondent agreed to settle the matter, acknowledged the contravention of section 90(2)(k)(vi)(bb), undertook to provide the required reports and information, confirmed cessation of enforcement of emolument attachment orders since 2013, and committed not to engage in the prohibited practices or operate as a credit provider in the future.

05

Court’s reasoning

  1. 01

    Section 90(1) and 90(2)(k)(vi)(bb) of the National Credit Act, 34 of 2005

    A credit agreement must not contain provisions that are unlawful or contrary to the National Credit Act, including clauses that improperly restrict consumer rights or jurisdiction.

  2. 02

    Section 91(a) of the National Credit Act, 34 of 2005

    A credit provider may not induce a consumer to consent to the jurisdiction of a court outside the consumer's area of residence, work, or where the goods are kept.

06

Ratio, limits and disposition

Ratio decidendi

The Tribunal accepted the settlement agreement between the parties, which acknowledged the Respondent's contravention of section 90(2)(k)(vi)(bb) of the National Credit Act as prohibited conduct. The Respondent undertook to provide a sworn report detailing all consumers affected by judgments and emolument attachment orders obtained on the strength of the unlawful consent, to supply information regarding the sale of its loan book, and to confirm non-enforcement of emolument attachment orders since 2013. The Respondent further agreed to cease the practice of obtaining consents to jurisdiction outside the consumer's area and confirmed it would no longer operate as a credit provider. The Tribunal made the settlement agreement an order, bringing final resolution to the matter.

Obiter and limits

  • The Tribunal encourages parties to resolve disputes in a spirit of mutual cooperation and understanding.
  • The cessation of prohibited practices and the Respondent's withdrawal from credit provision serve the interests of consumer protection.

Court disposition

Settlement agreement made an order of the Tribunal; Respondent's conduct declared prohibited; Respondent undertakes to provide reports and cease prohibited practices.

  • The settlement agreement is made an order of the National Consumer Tribunal.
  • The Respondent's contravention of section 90(2)(k)(vi)(bb) is declared prohibited conduct.
  • Within 60 days, the Respondent must provide the Applicant with a sworn report detailing all consumers affected by judgments and emolument attachment orders obtained on the strength of the unlawful consent.
  • The Respondent must provide information regarding the sale of its loan book for affected consumers.
  • The Respondent must confirm in writing that it has not enforced emolument attachment orders since 2013.
  • The Respondent undertakes not to obtain consents to jurisdiction outside the consumer's area in the future.
  • The Respondent confirms it is no longer operating as a credit provider and will not do so in the future.
  • Each party will settle its own legal costs and no further claims will be made in this regard.

Source and reliance status

National Consumer Tribunal

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Judgment text

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Source document

National Consumer Tribunal

Order

[2017] ZANCT 89

IN

THE NATIONAL CONSUMER TRIBUNAL

HELD

AT CENTURION

Case number: 35431/2015/140(1)

In the matter between:

THE

NATIONAL CREDIT

REGULATOR

APPLICANT

and

TRIPLE ADVANCED INVESTMENT 40 (PTY)

LTD

RESPONDENT

SETTLEMENT

AGREEMENT

WHEREAS:

1. The National Credit Regulator ("the Applicant") has instituted proceedings in the National Consumer Tribunal held at

Centurion against Triple Advanced Investment 40 (Pty) Ltd ("the Respondent") under case number NCT/35431/2015/140(1).

2. The basis of the Applicant's referral is that:

2.1 the Respondent directly or indirectly, requires or induces or causes consumers to sign a document titled "CONSENT TO JUDGEMENT IN TERMS OF SECTION 58 AND CONSENT TO AN EMOLUMENT ATTACHMENT ORDER IN

TERMS OF SECTION 65J OF THE MAGISTRATE'S COURT ACT, 32 OF 1944."

2.2 the consent constitutes a credit agreement as envisaged in section 8(4)(f) of the Act of the Act, accordingly the Respondent has included an unlawful provision in a credit agreement thus contravening Section 90(1) of the Act read with Section 90(2)(k)(vi)(bb) of the Act.

2.3 in the alternative, the Respondent directly or indirectly, required or induced consumers to enter into a supplementary agreement wherein consumers consents to the jurisdiction of a Court which is situated outside the area of jurisdiction of a court having concurrent jurisdiction and in which the consumer does not reside or work or where the goods (the subject matter of the credit agreement) are ordinarily kept thus contravening Section 91(a) read with Section 90(2)(k)(vi)(bb) of the Act.

3. An order was soughtin the following terms:-

a) Declaring the Respondent to be in repeated contraventions of the following Sections of the National Credit Act, 34 of 2005 ("the Act");

i. Contravention of Section 90(1) read with Section 90(2)(k)(vi)(bb) of the Act; or

ii. Contravention of Section 91(a) read with Section 90(2)(k)(vi)(bb).

b. Declaring the Respondent's contraventions of the above provisions of the Act and conditions of registration, prohibited conduct.

c. Ordering the Respondent to provide the Applicant with an audit report within 90 days of the order, compiled by an independent auditor at the Respondent's expense, detailing:-

i. All consumers where the Respondent has obtained judgments and subsequent emolument attachment orders on the strength of the “Consent”; and

ii. The amounts collected from each consumer's salary through the emolument attachment orders that were issued as a consequence of judgments obtained on the strength of the "Consent".

d. Interdicting the Respondent or its successor in title or its assignee from collecting any payments from consumers' salaries through the emolument attachment orders that were issued as a consequence of judgments obtained on the strength of the “Consent”.

e. Imposing an Administrative fine in the amount of R1 million or 10% of the Respondent's annual turnover.

f. In terms of section 150(i), making any other appropriate order required to give effect to the consumers' rights in terms of the Act.

NOW THE PARTIES AGREE AS FOLLOWS:

WHEREAS, the parties are now desirous of settling this matterin the spirit of mutual co-operation and understanding as well as engaging with

each other in

the future on an amicable and cooperative basis.

NOW THEREFORE, the parties record the terms and conditions of settlement as follows:

1. The parties agree that this settlement agreement be made an order of the National Consumer Tribunal.

2. That the Applicant has contravened Section 90(2)(k)(vi)(bb) and that such contravention is declared prohibited conduct.

3. Within 60 days from the date of this settlement agreement:

a. The Respondent will provide the Applicant with a report, under oath, detailing all consumers where the Respondent has obtained judgments and subsequent emolument attachment orders on the strength of the “Consent”.

b. The Respondent will provide to the Applicant any and all information relating to the sale of the Respondent's loan book in regard to the consumers listed in the aforesaid report.

c. The Respondent will provide written confirmation that the Respondent hasn't enforced on the Emolument Attachment Orders since 2013.

4. The Respondent undertakes that they will not proceed with the practice of obtaining consents to jurisdiction which is situated outside the area of jurisdiction of a court having concurrent jurisdiction and in which the consumer does not reside or work or where the goods are kept, in the future.

5. The Respondent confirms that the Respondent is no longer operating as a credit provider nor will the Respondent conduct the business of a credit provider in the future.

6. This settlement will constitute final settlement between the parties of the aforesaid matter at the National Consumer Tribunal.

7. Each party to this settlement agreement agrees to settle their own legal costs incurred in this matter and no further claims will be made in this regard.

SIGNED at PRETORIA ON 10th JULY 2017

_______

TRIPLE ADVANCED INVESTMENT 40 (PTY) LTD

For and behalf of the Respondent

SIGNED at PRETORIA on 10JULY2017.

NATIONAL

CREDIT REGULATOR

For and on behalf of the Respondent

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Authorities

Authorities used by the court

Cases, legislation, regulations, and constitutional provisions identified in the available record.

National Credit Act, 34 of 2005

Legislation

Legislation referenced in the available case record.

Magistrate's Court Act, 32 of 1944

Legislation

Legislation referenced in the available case record.

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