South Africa Order

National Consumer Tribunal

Wason and Another v Absa Bank Limited and Others (NCT/23946/2015/165(1)(P)) [2017] ZANCT 62 (15 May 2017)

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Source document

01

Holding and result

The Tribunal found that the original repayment terms for the FNB loan account did not match the terms accepted by FNB, as evidenced by the acceptance letter. The Tribunal accepted the debt counsellor's application to vary the order to reflect the correct repayment terms and to include the debt counsellor's name. The Tribunal confirmed that the varied order complies with the National Credit Act and that all parties remain bound by the re-arrangement terms as varied. The Tribunal also reminded the parties of the consequences of non-compliance and the process for obtaining a clearance certificate once the debts are settled.

Court disposition

The application to vary the original debt re-arrangement order is granted. The order is varied to correct the repayment terms for the FNB loan account and to include the debt counsellor's name. All other terms remain unchanged.

Orders

  • The payment structure between the consumer(s) and the credit provider(s) is confirmed as an order of the Tribunal in terms of section 150 of the Act.
  • The repayment terms for the FNB loan account are varied to match the acceptance letter from FNB.
  • The name of the debt counsellor is included in the order.
  • Parties are reminded of their rights and obligations under sections 71(1), 71(5), and 152 of the National Credit Act.
  • Failure to comply with the order constitutes an offence under section 160(1) of the Act.

02

Material facts

Parties

Ian Romer Wason

Applicant

Tonny Nelson Matjila

Respondent

Absa Bank Limited

Respondent

Discovery Credit Card

Respondent

First National Bank Limited

Respondent

Foschini Retail Group Ltd

Respondent

Nedbank Limited

Respondent

RCS Cards (Pty) Ltd

Respondent

Standard Bank of South Africa Limited

Respondent

Amounts and remedies

  • Discovery Credit Card Current Outstanding: ZAR 5,514.5
  • Foschini Retail Group Current Outstanding: ZAR 644.26
  • Absa Bank Current Outstanding (account 000003035677663): ZAR 47,524.77
  • Absa Bank Current Outstanding (account 4550270166284013): ZAR 7,875.47
  • Nedbank Current Outstanding: ZAR 36,106.98
  • RCS Cards Current Outstanding: ZAR 221.61
  • First National Bank Current Outstanding: ZAR 360,507.1
  • Standard Bank Current Outstanding: ZAR 23,526.98

03

Procedural history

  1. Posture

    Variation Application / Order Varying Previous Debt Re Arrangement Order

04

Questions and positions

Legal issues

Party arguments

Applicant
The applicant, as debt counsellor, submitted that the repayment terms for the FNB loan account in the original order were incorrect and did not reflect the terms accepted by FNB. The applicant requested that the order be varied to align with the actual agreement and that the debt counsellor's name be included for clarity and compliance.
Respondent
The credit providers did not oppose the variation, as the proposed terms matched the acceptance letters and the debt re-arrangement was facilitated under section 86(7)(b) of the National Credit Act. No substantive objections were raised to the inclusion of the debt counsellor's name or the correction of repayment terms.

05

Court’s reasoning

  1. 01

    Section 71(1) National Credit Act, Act 34 of 2005

    A consumer whose debts have been re-arranged may apply for a clearance certificate at any time.

  2. 02

    Section 71(5) National Credit Act, Act 34 of 2005

    Upon receiving a clearance certificate, a credit bureau or the national credit register must expunge the record of the debt re-arrangement.

  3. 03

    Section 152 National Credit Act, Act 34 of 2005

    Any order of the Tribunal may be served, executed, and enforced as if it were an order of the High Court.

06

Ratio, limits and disposition

Ratio decidendi

The Tribunal found that the original repayment terms for the FNB loan account did not match the terms accepted by FNB, as evidenced by the acceptance letter. The Tribunal accepted the debt counsellor's application to vary the order to reflect the correct repayment terms and to include the debt counsellor's name. The Tribunal confirmed that the varied order complies with the National Credit Act and that all parties remain bound by the re-arrangement terms as varied. The Tribunal also reminded the parties of the consequences of non-compliance and the process for obtaining a clearance certificate once the debts are settled.

Obiter and limits

  • The Tribunal emphasised that any order issued under the National Credit Act is enforceable as if it were an order of the High Court.
  • The Tribunal reminded parties that failure to comply with the order constitutes an offence under section 160(1) of the Act.

Court disposition

The application to vary the original debt re-arrangement order is granted. The order is varied to correct the repayment terms for the FNB loan account and to include the debt counsellor's name. All other terms remain unchanged.

  • The payment structure between the consumer(s) and the credit provider(s) is confirmed as an order of the Tribunal in terms of section 150 of the Act.
  • The repayment terms for the FNB loan account are varied to match the acceptance letter from FNB.
  • The name of the debt counsellor is included in the order.
  • Parties are reminded of their rights and obligations under sections 71(1), 71(5), and 152 of the National Credit Act.
  • Failure to comply with the order constitutes an offence under section 160(1) of the Act.

Source and reliance status

National Consumer Tribunal

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Judgment text

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Source document

National Consumer Tribunal

Order

[2017] ZANCT 62

SAFLII Note: Certain personal/private details of parties or witnesses have been redacted from this document in compliance with the law and SAFLII Policy

IN

THE NATIONAL CONSUMER TRIBUNAL HELD AT CENTURION

Case Number: NCT/23946/2015/165(1)(P)

In the matter between:

IAN

ROMER

WASON

APPLICANT

NCR REGISTRATION NUMBER: 1817

And

TONNY

NELSON MATJILA 1ST

CONSUMER

IDENTITY NUMBER: [8...]

ABSA

BANK LIMITED 1ST

CREDIT PROVIDER

DISCOVERY

CREDIT CARD 2ND

CREDIT PROVIDER

FIRST

NATIONAL BANK LIMITED 3RD

CREDIT PROVIDER

FOSCHINI

RETAIL GROUP LTD 4TH

CREDIT PROVIDER

NEDBANK LIMITED 5TH

CREDIT PROVIDER

RCS CARDS (PTY) LTD 6TH

CREDIT PROVIDER

STANDARD

BANK OF SOUTH AFRICA LIMITED 7TH

CREDIT PROVIDER

VARIED

CONSENT ORDER

The original order on this matter was issued on 4 September 2015. The debt counsellor subsequently informed the Tribunal that the repayment terms stated on the order for the FNB loan account [3...] were incorrect as they did not match the letter from FNB accepting the repayment proposal. The application to vary the order was granted and the order is now varied in this regard. The order also now includes the name of the debt counsellor. No other changes to the order have been made.

The Tribunal, having read the papers filed of record and being satisfied that the Applicant(s) and The Respondent(s) are parties to a debt re-arrangement facilitated by a Debt Counsellor under section 86(7)(b) read with section 138(1) of The National Credit Act, Act 34 of 2005 (the Act), hereby makes the following order:

1. The payment structure between the consumer (s)and the credit provider(s) is confirmed as an order of the Tribunal in terms of section 150 of the Act

CREDIT

PROVIDER

REFERENCE

CURRENT

OUTSTANDING

PROPOSED

PAYMENT PERIOD

PROPOSED

ANNUAL INTEREST

PROPOSED

INSTALMENT

MONTHLY

ASSURANCE PREMIUM

INSURANCE

PREMIUM

DISCOVERY 4043070393863000 R5,514.50 41 2.06% R146.29

FOSCHINI

RETAIL GROUP 0016110000300502518 R644.26 17 2.45% R44.41

ABSA

BANK 000003035677663 R47,524.77 1 1.92% R34.98 57 1.92% R887.82

ABSA

BANK 4550270166284013 R7,875.47 2 2.17% R22.89 47 2.17% R174.31

NEDBANK 5898460858599152 R36,106.98 1 2.09% 56 2.09% R675.72 RCS 6010243100000114577 R221.61 35 2.20% R79.16

FIRST

NATIONAL BANK [3...] R360,507.10 60 month concession period. Thereafter normal contractual terms and conditions apply 7.78% R2,671.53 R236.54 R89.24

STANDARD

BANK 5221266264247833 R23,526.98 58 2.09% R438.24

2. The parties' attention is drawn to sections 71(1),71(5)(a) and 152 of the Act which states as follows:

Section 71(1).

A consumer, whose debts have been re-arranged in terms of part D of this chapter, may apply to a debt counsellor at any time for a clearance certificateSection 71(5)

Upon receiving a copy of a clearance certificate, a credit bureau, or the national credit register must expunge from it's records the fact that the consumer was subject to the relevant debt re-arrangement order or agreement

Section 152

Any decision, judgement or order of the Tribunal may be served, executed and enforced as if it were an order of the High Court.

3. The parties are warned that failure to comply with the order of the Tribunal constitutes an offence in terms of section 160(1) of the Act

Dated at CENTURION 15 May 2017

Adv J Simpson

Presiding member

National Consumer Tribunal

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Authorities

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National Credit Act, Act 34 of 2005

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