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Tanzania Judgment

TANZLII

nyamoko miyas nyamoko vs dhl tanzania ltd 2023 tzhcld 1287 17 may 2023

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Source document

01

Holding and result

The termination was substantively fair due to the applicant's admitted negligence, but procedurally unfair because the employer failed to conduct its own investigation as required by law. Compensation is warranted for procedural unfairness only.

Court disposition

Application allowed in part

Orders

  • CMA award varied to award applicant 3 months remuneration as compensation for procedural unfairness
  • Other findings of the arbitrator remain undisturbed
  • Applicant to be paid TZS 2,188,926.00 plus other statutory benefits if not paid

02

Material facts

Parties

Applicant (Name not specified)

Applicant Counsel: Deogratius Godfrey

Respondent (Name not specified)

Respondent Counsel: David Chillo

Amounts and remedies

  • Compensation Awarded: TZS 2,188,926

03

Procedural history

  1. Posture

    Labour Revision Application / Judgment on Application for Revision of CMA Award

04

Questions and positions

Legal issues

Party arguments

Applicant
The applicant argued there was no valid and fair reason for termination and that the procedures followed were not in accordance with the law, specifically challenging the lack of employer-led investigation and reliance on police reports.
Respondent
The respondent argued that the applicant admitted to not re-weighing the consignment, which was his duty, and that this misconduct justified termination. The respondent maintained that all procedures, including investigation and disciplinary hearing, were followed.

05

Court’s reasoning

  1. 01

    Section 37 of the Employment and Labour Relations Act, Cap 366 R.E 2019

    Termination of employment must be for a valid and fair reason and follow fair procedure.

  2. 02

    Rule 13(1) of GN 42 of 2007

    Employer must conduct an investigation to ascertain whether there are grounds for a disciplinary hearing.

  3. 03

    Article 4 of ILO Termination of Employment Convention, 1982 (No. 158)

    Employment should not be terminated unless there is a valid reason connected with the worker's conduct or capacity.

06

Ratio, limits and disposition

Ratio decidendi

The termination was substantively fair due to the applicant's admitted negligence, but procedurally unfair because the employer failed to conduct its own investigation as required by law. Compensation is warranted for procedural unfairness only.

Obiter and limits

  • Police investigation cannot substitute for the employer's mandatory investigation under Rule 13.
  • The error in procedure was minor and does not warrant full compensation as in cases of both substantive and procedural unfairness.

Court disposition

Application allowed in part

  • CMA award varied to award applicant 3 months remuneration as compensation for procedural unfairness
  • Other findings of the arbitrator remain undisturbed
  • Applicant to be paid TZS 2,188,926.00 plus other statutory benefits if not paid

Source and reliance status

TANZLII · 17 May 2023

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Judgment text

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Source document

TANZLII

Judgment· 17 May 2023

nyamoko miyas nyamoko vs dhl tanzania ltd 2023 tzhcld 1287 17 may 2023

IN THE HIGH COURT OF TANZANIA

LABOUR DIVISION

AT PAR ES SALAAM REVISION APPLICATION NO. 370 OF 2022 {Arising from the decision of the Commission for Mediation and Arbitration of Dar es Salaam at liaia dated 3Cfh day of September 2022 in Labour Dispute No. CMA/DSM/ILA/R. 388/17 by (Chacha: Arbitrator) K. T. R. MTEULE, J. 11th May 2023 & 17th May 2023 This application for revision emanates from the ruling of the Commission for Mediation and Arbitration of Dar es Salaam at Ilala (CMA) in Labour Dispute No. CMA/DSM/ILA/286/2022/211/22. The prayers contained in the Chamber summons are that: - 1. This Honorable Court be pleased to call for the records of the Labour Dispute No. CMA/DSM/ILA/R.388/17 delivered by Hon. L,C. Chacha, Arbitrator, on 30th September 2022, inspect and examine such records to satisfy as to correctness, rationality, propriety and legality of the award. i 2. That the Honorable Court be pleased to revise and set aside the whole of the proceedings and subsequent award of the Labour Dispute No. CMA/DSM/ILA/R.388/17 by Hon. L.C. Chacha, arbitrator on the ground that the decision is illegal and factually wrong.

3. Any other orders or reliefs as the Honourable CourL-may deem fit and just to grant. ’ The background of the dispute as collected^from the CMA record, < affidavit and counter affidavit filed by the parties is stated hereunder. The applicant was employed by< the Respondent as Export Agent from % % 1st October 2012. On 29th March 2017 his employment was terminated for the reason of Misconduct (alleged Dishonesty and theft). lh He was alleged to have failed to discharge his responsibilities to weigh a consignment for shipment which was underweighted to be ■ 100kg instead of its original weight of 272.94 kg which brought the Respondent into disrepute. A disciplinary meeting was held and found the applicant to have participated in fraud, and found guilty of misconduct, dishonesty and theft. Aggrieved by the termination decision, the applicant filed the matter in the CMA against the employer claiming to have been unfairly 2 termination. The Commission decided the matter not in his favor having found applicant's termination to be both substantively and procedurally fair. The arbitrator was conviced by the evidence of PW1 who said that the Applicant trusted the staff who previously weighed the ■^4 consignment and directly send it to the driver believing it to be ok. The arbitrator considered this as an admission to failure to implement the applicant's responsibilities of weighing the

consignment. - M The arbitrator was satisfied that since the applicant was called in a disciplinary meeting, suspended and Tieard in that meeting and given % right to appeal then the procedure was fair. Being resentful with the award, the Applicant preferred this \ J? application. J The application is supported by an affidavit in which the Applicant is f challepgingHthe fairness of his termination. It is deponed in the affidavit that there was no valid and fair reason for termination and that the procedures followed in ending the employment relationship amongst that parties were not in accordance with law. In his affidavit, the Application has three grounds of revision which are: - 3 a. Whether the trial arbitrator's finding that the applicant's termination of employment was substantively and procedurally fair. b. Whether the trial arbitrator erred in law and facts to find that the respondent had fair and valid reason to terminate applicant's employment. c. Whether the applicant is entitled to be granted th^ prayers W sought. Opposing the application, the respondent* filed a counter affidavit sworn by Nangena Mtango who iM then Respondent’s Human Resources Manager. Disputing the application, the deponent asserted that the termination of th% employment was fair substantively and - - procedurally. At the hearing, the applicant was represented by Mr.

Deogratius Godfrey^Advocate/while Advocate David Chillo was representing the respondent. In his submission, having adopted the affidavit in support of the application to form part of her submission, Advocate Deogratius Godfrey challenged the use of the words uttered by the police officer, telling the applicant that he was negligent to validate the reasons for termination. He stated that on the material date, the applicant was 4 on duty but his colleague in the same department verified the parcel/cargo before shipped to Canada. In his view, what was said by the police that the applicant was negligent amounts to hearsay evidence which is contrary to the law. Regarding procedure, Mr. Godfrey submitted that the termination was improperly effected and without a valid reason regardingjprocedures. #% % According to Mr. Godfrey, there was no investigation,conducted to % ascertain as to whether there were grounds pf conducting disciplinary hearing which is contrary to Rule 13 of G.N No. 42 of 2007. He challenged the failure of conducting investigation, and instead relying on Police progress Report which was tendered in the CMA and admitted as exhibit D-5^in his view, the investigation was supposed to be conducted by the employer. He thus prayed for this Court to IT issue an orderofReinstatement without loss of remuneration. Opposing the^application, Mr. Chillo submitted that the reason

for ■. ■■ termination was the act of not re-weighing the consignment as it is required by the respondent's procedure which resulted to the return of the said consignment after being found in Canada to be of a different weight which is not permitted and that the applicant admitted the offence of not re-weighing as indicated at page 11, paragraph 3 of the award. According to Advocate Chillo, this 5 damaged the Respondent's images leading to initiation of a criminal investigation at the respondent office for offence of illegal mineral transportation. Recording the Applicant's duties which include to re-weigh the goods/cargo/consignment shipped from Tanzania, Advocate Chillo considered the Applicant's acts as admitted to amount to misconduct. Regarding the police words to tell the applicant that he was negligent, Mr. Chillo questioned the Applicant's ac^of questioning his own statement at the stage of revision while^he did not ask the a arbitrator to impeach it from his own evidence. According to him, it was the Applicant who testified that the police officers told him that according to his statement, he was negligent in handling the consignment and in Mr. Chillo's view, this is Applicant's admission to ■■ the allegation. In Advocate Chillo's further views, questioning this ■ evidence at this time amounts to an afterthought as held in Browne v. Dunn.Ti893) 6R, 67 and in the case of

Bomu Mohamed v. Hamis Amir, Civil Appeal No. 99 of 2018. Advocate Chillo further added that, the Applicant's admission to the offence of not re-weighing the consignment as one of his duties, is sufficient reason to terminate his employment. Bolstering his position, he cited the case of Bank of Africa (T) limited v. Karim A. 6 Hassan, Revision No. 123 of 2020, High Court of Tanzania, Labour Division, at Dar es salaam, (unreported). On procedural fairness Mr. Chillo submitted that the respondent complied with all procedures in terminating the Applicant's employment. He stated that investigation was conducted, enough time was given to the applicant to attend disciplinary hearing, results were given within time and termination letter was issued after time to appeal had lapsed. He is of the view that there was a fair procedure in terminating applicant's employment. % % According to Advocate Chillo, sincere^disciplinary offence against the Applicant was criminal in natural then the respondent had no option, then to seek police assistance in the investigation, and investigation report waslsstied as per Exhibit D-5, which stated that the situation occurred resulted from negligence, as it indicated that -B he pnder-weighed shipment on DHL system. Thus, the Respondent prayed fogthe application to be dismissed. In rejoinder, the applicant reiterated his submission in chief. He added that

there was a big doubt as to whether it was true that the Applicant did misconduct leading to termination of his employment because there were divided views on the shipment. According to him, 7 one side of view commented that the shipment had valid permit while the other commented that it had no permit. The Applicant in rejoinder challenged the Respondents failure to produce in the CMA the shipment documents contained in his systems while commenting that airway bills are the most important cargo document; the Applicant indicated the impoftance^of having the documents produced by the Respondent. He referredWb some international cargo standards including fme Warsaw System Convention and Montreal Convention 1999. W .A. f Having considered the submissions made by both parties, as well as the applicant's affidavit, the Respondent counter affidavit and CMA record, I draw up two -issues for determination which are firstly, whether the applicant have provided sufficient ground for this Court to revise the CMA award and secondly, what reliefs A. % 1 a repartiesen titled to. In approaching the above issues, all grounds identified in the affidavit will be considered all together focusing on two aspects of fairness of termination, namely reason and procedure. In addressing substantive fairness at national level, reference is made to Section 37 of the Employment and Labour Relations Act, Cap

366 R.E 2019 which makes it unlawful for an employer to 8 terminate the employment of an employee unfairly. The section places the burden to prove the fairness of the reason to the employer. Section 37 (1) and (2) reads as follows: - "37 (1) It shall be unlawful for an employee to terminate employment of an employee unfairly, (2) A termination of employment by an employer is unfair if the employer fails to prove- (a) That the reason for termination is vpjid;\ ^ % (b) That the reason is a fair reason k (i) Related to the employee's conduct, capacity or compatibility; or (ii) Based^on the operational requirements of the (c) That the employment was terminated in accordance with a ST Internationally, Article 4 of ILO Termination of Employment Convention, 1982 (No. 158) provides: - "Article 4: The employment of a worker shall not be terminated unless there is a valid reason for such termination connected with the capacity or conduct of the worker or based on the 9 operation requirements of the undertaking, establishment or services." From the above national and International legal position, unfair termination of employment is prohibited and there should be valid and fair reasons for termination. Misconduct is one of the fair reasons for termination. In this application the Court is tasked^ scrutinize whether there was fairness of reason in the alleged misconduct. Starting with the

first aspect regarding the fairness of reasons for . termination, the applicant contended that in the light of the evidence in the Court records, the respondentshad no reason to terminate the applicant's employment. This argument is resisted by the Respondent who maintained that the applicant admitted to have committed an < % S'b- offence of underweightingfef cargo resulting from his act of not re weighing the shipments which brought the company's name to disrupt contrary to the employer's policy and as a result the said W consignment was returned from Canada leading to the initiated criminal investigation. It is on record that the Applicant was charged with three offences, and he was found guilty of two offences. From the above legal provisions (Section 27 of Cap 366 and Article 4 of the Convection No 158) the offence the Applicant was charged with io fall under misconduct (fraud, theft and underweight). It is not disputed that the applicant was responsible for re weighing cargo or consignment, also not disputed by the applicant that the consignment was returned from Canada after being under-weight consignment varied from 272.9 Kg to 100kg. Since the applicant admits that on the material date he was on duty and he is responsible for such duty to jt *% * receiving shipments as testified by the applicant himself awpage 8 paragraph 4 of the CMA award, the applicant owed a duty to

confirm -is-:?; the weight of the shipment. It is not in dispute that the consignment was shipped without its weight having confirmed hence found under- ' '/ weighed. This means the applicant neglected his date. This confirms negligence on his part which is a fair reason. Under such circumstances applicant's allegation that there was no evidence to prove ^validity and fairness of reason for termination while on other side admitting for the offence is not justified. X v Having-found that there was a valid and fair reason for the termination of the applicant's employment, the next question is on procedural aspect. At the CMA it was found that the applicant's termination was procedurally fair, but the applicant challenged its fairness. In the applicant's view, the procedure was not fair on the ii reason that the investigation was not conducted on the reason that it was conducted by police and not employer. Since the termination was based on misconduct the relevant provision is Rule 13 of GN 42 of 2007. To start with the lack of the investigation I find it worth to reproduce subrule (1) of this provision which provides; - "Rule 13(1) The employer shall conduct an investigation to ascertain whether there are grounds for a hearing to be held." * ■% w From the above provision which speak&Jouidly, it is mandatory to investigate prior to holding of the disciplinary hearing. Although

the above provision did nol|* restrict how employer could conduct investigation, I do not agree with the Respondent that the police investigation conducted after receiving criminal allegations do constitute the investigation envisaged by Rule 13 supra. The investigation should be conducted by the Applicant to inform whether disciplinary hearing should be done or not. It cannot be substituted by police investigation. Basing on the nature of this case which was criminal in nature, after being reported to the police, and investigation confirms that there was no theft but there was a negligence on re weighing cargo/consignment then, I am of the view that this could only contribute to the investigation report done by the 12 employer pursuant to Rule 13 of G.N. No. 42 of 2007 and not becomes disciplinary investigation. It therefore remains that there was no investigation conducted by the employer as per the Rule 13 supra. From the above legal findings, I have to say that although the termination was substantively fair, there was#a #niinor error to, occasioned by failure to hold investigation. This taints the process to X x make it unfair. It is on this ground I see a reason to vary the CMA Award. The issue as to whether the Applicant Managed to establish sufficient grounds for this court to vary the decision of the CMA is answered affirmatively to the extent of only lack of

investigation. Having found the first issue;, answered affirmatively, what follows is the relief. Since the error is minor, the extent of compensation should not be equal to the situation where the unfairness could be in both reason andprocedure. Considering the position in Felician Rutwaza versus World Vision Tanzania, Civil Appeal No. 213 of 2019, Court of Appeal of Tanzania, at Bukoba, I vary the CMA award by awarding the Applicant only 3 months remuneration as compensation for the procedural unfairness. Other findings of the arbitrator will remain undisturbed. The application is therefore allowed to the extent discussed. 13 As to reliefs, the applicant is entitled to be paid a compensation of 3 months remuneration to the tune of TZS 2,188,926.00 plus other statutory benefits if not paid. It is so ordered. Dated at Dar es Salaam this 17th day of May 2023. 14

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Authorities

Authorities used by the court

Cases, legislation, regulations, and constitutional provisions identified in the available record.

Browne v. Dunn (1893) 6R, 67

Case cited

Bomu Mohamed v. Hamis Amir, Civil Appeal No. 99 of 2018

Case cited

Bank of Africa (T) Limited v. Karim A. Hassan, Revision No. 123 of 2020

Case cited

Felician Rutwaza versus World Vision Tanzania, Civil Appeal No. 213 of 2019

Case cited

Employment and Labour Relations Act, Cap 366 R.E 2019

Legislation

Legislation referenced in the available case record.

GN 42 of 2007

Legislation

Legislation referenced in the available case record.

ILO Termination of Employment Convention, 1982 (No. 158)

Legislation

Legislation referenced in the available case record.

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