Mrs V L Naylor v Teleperformance (England and Wales : Disability Discrimination) [2025] UKET 6002562/2023 (17 March 2025)

Mrs V L Naylor v Teleperformance (England and Wales : Disability Discrimination) [2025] UKET 6002562/2023 (17 March 2025)

The tribunal found that the respondent failed to make reasonable adjustments for the claimant's disability and that the dismissal was directly linked to her disability, constituting unlawful discrimination under the Equality Act 2010.

Citation
[2025] UKET 6002562/2023
Parties
Claimant: Mrs V L Naylor; Respondent: Teleperformance
Jurisdiction
United Kingdom
Judgment Date
17 March 2025
Procedural Posture
Employment Tribunal / Judgment
Outcome
Claim upheld
Legal Topics
Disability Discrimination, Reasonable Adjustments, Unfair Dismissal
Employment Law Disability Discrimination Reasonable Adjustments Unfair Dismissal

Case Brief

Summary, issues, holding and outcome

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Parties

Mrs V L Naylor

Claimant

Teleperformance

Respondent

Procedural Posture

Employment Tribunal / Judgment

Legal Issues

  1. 1 Whether the respondent discriminated against the claimant on the grounds of disability
  2. 2 Whether reasonable adjustments were made for the claimant's disability
  3. 3 Whether the claimant was unfairly dismissed due to disability

Ratio Decidendi

The tribunal found that the respondent failed to make reasonable adjustments for the claimant's disability and that the dismissal was directly linked to her disability, constituting unlawful discrimination under the Equality Act 2010.

Court Disposition

Claim upheld

Orders

  • Respondent to pay compensation to the claimant for disability discrimination and unfair dismissal
  • Respondent to review its policies on reasonable adjustments