This regulation sets disclosure rules for Internet agreements and requires buyers’ credit-card charge-cancellation requests to include specified information.
Internet Agreements Regulation, M.R. 176/2000 The Consumer Protection Act , C.C.S.M. c. C200 Regulation 176/2000 Registered December 14, 2000 bilingual version (HTML) Table of Contents Section 1 Definitions 2 Non-application of Part VII 3 Information to be provided by seller 4 Agreement re cost of credit 5 Request to cancel or reverse credit card charge 6 Coming into force Definitions 1 In this regulation, "Act" means The Consumer Protection Act ; («  Loi ») "Internet agreement" means a retail sale or retail hire-purchase agreement to which Part XVI of the Act applies. (« convention Internet ») Non-application of Part VII 2 For greater certainty, Part VII of the Act does not apply to an Internet agreement. Information to be provided by seller 3(1) For the purpose of section 129(1) of the Act, a seller must provide the following information to a buyer before entering into an Internet agreement with the buyer: (a) the seller's name and, if different, the name under which the seller is carrying on business; (b) the seller's business address and, if different, the seller's mailing address; (c) the seller's phone number and, if applicable, the seller's fax number and e-mail address; (d) a fair and accurate description of the goods or services being sold to the buyer, including any relevant technical or system specifications; (e) details of any warranties or guarantees that apply to the agreement; (f) an itemized list of the price of the goods or services being sold to the buyer, as well as any shipping charges, taxes, customs duties, or broker fees payable by the buyer to the seller; (g) any delivery, handling or insurance costs payable by the buyer in addition to the purchase price of the goods or services; (h) the total consideration payable by the buyer to the seller under the agreement, and the currency in which it is payable; (i) the terms, conditions and method of payment; (j) if credit is extended by the seller, (i) a description of any security taken by the seller, and (ii) the information required to be disclosed under Part II of the Act (Credit Agreements and Leases: Cost of Credit); (k) the date when the goods are to be delivered or the services are to be commenced; (l) the seller's delivery arrangements, including the method of delivery; (m) any restrictions or conditions that the seller may apply, including geographic limitations for the sale or delivery of the goods or services; (n) the seller's exchange, cancellation and refund policies, if applicable; (o) the seller's policies and arrangements for the protection of the buyer's financial and personal information. Information forms part of agreement 3(2) Information provided in compliance with subsection 129(1) of the Act in respect of an Internet agreement forms part of the agreement. M.R. 58/2007 Agreement re cost of credit 4 A buyer who enters into an Internet agreement that contains the terms and conditions required by Part II of the Act (Credit Agreements and Leases: Cost of Credit) shall be considered for the purposes of that Part to have signed the agreement. M.R. 58/2007 Request to cancel or reverse credit card charge 5 A buyer's request under section 134 of the Act to cancel or reverse a credit card charge in respect of an Internet agreement must include the following information: (a) the buyer's name and address; (b) the number and expiry date of the buyer's credit card number; (c) the seller's name; (d) information sufficient to identify the credit card charge sought to be cancelled or reversed; (e) a statement that (i) the agreement has been cancelled under section 129 or 130 of the Act and the cancellation has not been rescinded, or (ii) the agreement is unenforceable because of subsection 20(3) of The Electronic Commerce and Information Act . Coming into force 6 This regulation comes into force on the day that Part 6 of The Electronic Commerce and Information, Consumer Protection Amendment and Manitoba Evidence Amendment Act , S.M. 2000 c. 32, comes into force.