Regulations on Operational Terms for Rail Level of Services Arbitration
This regulation explains when a rail service term counts as an operational term, including railway-company obligations to shippers, shipper obligations, recovery obligations, and communication protocols.
- Jurisdiction
- Canada
- Instrument
- Regulation
- Version
- 26 May 2026
- Language
- en
- Official source
- View official record ↗
Statute overview
About this statute
This page preserves the statute’s identified version, provision structure, official source link, and stored legal text for reading and research.
Search within this statute
Search all stored provisions in this version.
Legal text
Provisions of Regulations on Operational Terms for Rail Level of Services Arbitration
Showing 1 of 1
- § Verify source ↗
Regulations on Operational Terms for Rail Level of Services Arbitration
This regulation explains when a rail service term counts as an operational term, including railway-company obligations to shippers, shipper obligations, recovery obligations, and communication protocols.
Regulations on Operational Terms for Rail Level of Services Arbitration Whereas, pursuant to subsection 36(2) of the Canada Transportation Acta, the Canadian Transportation Agency has given the Minister of Transport notice of the annexed Regulations; S.C. 1996, c. 10 Therefore, the Canadian Transportation Agency, pursuant to subsection 169.31(1.1)b of the Canada Transportation Acta, makes the annexed Regulations on Operational Terms for Rail Level of Services Arbitration. S.C. 2014, c. 8, s. 8(1) Gatineau, July 21, 2014 His Excellency the Governor General in Council, on the recommendation of the Minister of Transport, pursuant to subsection 36(1) of the Canada Transportation Acta, approves the annexed Regulations on Operational Terms for Rail Level of Services Arbitration, made by the Canadian Transportation Agency. Definition of Act In these Regulations, Act means the Canada Transportation Act. Paragraph 169.31(1)(a) of the Act For the purposes of paragraph 169.31(1)(a) of the Act, a term constitutes an operational term when it sets out an obligation of the railway company towards the shipper respecting the performance of an action related to the receiving, loading, carrying, unloading and delivering of traffic. Examples A term that deals with any of the following matters is an operational term referred to in subsection (1): the furnishing of cars to the shipper, including the quantity of cars to be furnished, the schedule for furnishing them, the place where they are to be furnished, their condition, their type and specifications, and the procedures to be followed by the railway company for the processing of the shipper’s order for those cars and for their delivery by the railway company; the handling of cars that are furnished by the shipper to the railway company, including the cycle time for handling them; the furnishing of locomotives or other motive power sources, of other equipment or of train crews; the pick-up of cars by the railway company, including the schedule for picking them up, and the place where they are to be picked up; the number and scheduling of switches; the transit time for delivery of the shipped traffic ; the route to be used for that delivery; a performance standard — expressed as a quantity, frequency, percentage or other metric — for measuring the railway company’s compliance with an operational term that deals with a matter referred to in any of paragraphs (a) to (g) or any other operational term referred to in subsection (1), including any term that establishes the railway company’s responsibility for collecting and sharing data and for reporting in respect of the performance standard; the circumstances that would make it impossible for the railway company to comply with an operational term that deals with a matter referred to in any of paragraphs (a) to (g) or any other operational term referred to in subsection (1), including a superior force, including a flood, fire or other natural disaster, a war or insurrection, a riot, strike or lock-out, a derailment, a blockage of rail lines due to an accident, demonstration, natural cause or other cause, any condition related to the loading of cars, a failure of the shipper to comply with conditions that are associated with the performance by the railway company of service obligations under section 113 of the Act, the inability of the railway company to access a terminal or a delay in accessing it, the inability of the railway company to transfer the shipped traffic to another railway company or a delay in transferring it, and a breakdown in a component of the railway. Paragraph 169.31(1)(b) of the Act For the purposes of paragraph 169.31(1)(b) of the Act, a term constitutes an operational term when it sets out an obligation of recovery that the railway company must comply with if it fails to comply with an operational term that deals with a matter referred to in any of paragraphs 2(2)(a) to (g) or any other operational term referred to in subsection 2(1). Obligations of recovery An obligation of recovery must set out steps that the railway company must take to minimize the consequences for the shipper of its non-compliance and to ensure that compliance, including preparing a recovery plan for those purposes; taking reasonable steps to secure whatever assistance may be required to carry out those purposes; limiting any prejudicial consequences related to the non-compliance; and implementing the recovery plan. Paragraph 169.31(1)(c) of the Act For the purposes of paragraph 169.31(1)(c) of the Act, a term constitutes an operational term when it sets out an obligation of the shipper towards the railway company respecting the performance of an action related to an operational term referred to in section 2, including a term that deals with any of the following matters: the furnishing of cars to the railway company; the handling of cars that are furnished by the railway company to the shipper; the loading and unloading of cars, including the scheduling of and the procedures for the release of those cars; the number and scheduling of switches; and the provision of access to the shipper’s facilities. For the purposes of paragraph 169.31(1)(c) of the Act, a term constitutes an operational term when it sets out an obligation that the shipper must comply with in relation to an obligation of recovery referred to in section 3. Communication protocols For the purposes of paragraphs 169.31(1)(a) to (c) of the Act, a term constitutes an operational term when it sets out a communication protocol for the railway company and shipper to use to communicate information in respect of their compliance with an operational term, including a protocol for communicating information about the shipped traffic, including its position, state and expected time of delivery at any particular time; any circumstance referred to in paragraph 2(2)(i); an obligation of recovery or any obligation of the shipper related to an obligation of recovery, including reporting on the implementation of any recovery plan; any failure of the railway company or the shipper to comply with an operational term; the billing for services in relation to an operational term referred to in paragraph 169.31(1)(a) of the Act; and the authorization of a terminal. [Repealed, SOR/2014-192, s. 6]
Provision text is displayed from LexChat’s stored statute record. Use the official source links to verify amendments, commencement, and current legal force.
Ask AI about this statute
Regulations on Operational Terms for Rail Level of Services Arbitration
Sign in to ask AI about this statute
Sign in to start authenticated, citation-grounded statute research.
Sign inLexChat organizes source-backed legal information for research. Verify amendments, commencement, and current legal force with the official publisher before relying on it.