Besluit van 21 mei 2015, houdende regels over facturen en verbruiks- en indicatieve kostenoverzichten van energie in verband met de implementatie van richtlijn 2012/27/EU betreffende energie-efficiëntie (Besluit factuur, verbruiks- en indicatief kostenoverzicht energie) — Netherlands law | Esheria

Besluit van 21 mei 2015, houdende regels over facturen en verbruiks- en indicatieve kostenoverzichten van energie in verband met de implementatie van richtlijn 2012/27/EU betreffende energie-efficiëntie (Besluit factuur, verbruiks- en indicatief kostenoverzicht energie)

Energy suppliers and fuel suppliers must issue invoices and consumption/cost overviews, use clear language, and give customers extra explanation on request.

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Jurisdiction
Netherlands
Instrument
Act or statute
Version
29 May 2015
Language
nl
Official source
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billing customer communications electronic delivery energy supply metering usage statements

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Statute overview

About this statute

Energy suppliers and fuel suppliers must issue invoices and consumption/cost overviews, use clear language, and give customers extra explanation on request. Energy suppliers and fuel suppliers must provide end customers with a usage-and-cost statement at least once a year, free of charge, and in clear, understandable language.