Об утверждении Правил оказания услуг телефонной связи и перечня организаций, имеющих право осуществлять подтверждение сведений об абоненте - физическом лице | 1994 — Russia law | Esheria

Об утверждении Правил оказания услуг телефонной связи и перечня организаций, имеющих право осуществлять подтверждение сведений об абоненте - физическом лице

The rules set requirements for telephone-service operators and subscribers, including contract terms, billing, emergency access, data verification, and service suspension.

Jurisdiction
Russia
Instrument
Regulation
Citation
1994
Version
Undated source snapshot
Language
ru
Official source
View official record ↗
billing complaints contract changes contract terms customer service emergency communications liability local telephone service mobile number portability mobile radio telephone service mobile telecom contracts payment methods phone services record retention service suspension service transfer timing subscriber verification

Statute overview

About this statute

The rules set requirements for telephone-service operators and subscribers, including contract terms, billing, emergency access, data verification, and service suspension. The telecom operator may replace a subscriber number only if service cannot continue on that number, and must notify the subscriber in writing at least 60 days before replacement unless the need arose from unforeseen or emergency circumstances. For mobile telecom contracts, operators must verify subscriber details, keep certain identity records, and suspend or end service if verification fails; subscribers can end the contract themselves if required conditions are met. The recipient operator must start service within the allowed transfer window, notify the subscriber and other operators on set timelines, and complete portability only if the listed conditions are met.

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