Tourism Act, 2014

12. Delegations and assignments by Board 13. Composition of Board Term of office of members of Board 14.

15. Disqualification from membership of Board

16. Vacation of office and filling of vacancies Remuneration of members of Board 17. Board meetings 18. Conduct of meetings 19. Resolution without meeting 20. 21. Funds of Board

22. Application of Public Finance Management Act to Board 23.

24. Appointment and responsibilities of chief executive officer of Board 25. 26. Committees of Board Employment contract and performance agreement of chief executive officer Resignation and dismissal of chief executive officer and appointment of acting chief executive officer Employment and remuneration policy of Board and appointment of staff 27. CHAPTER 4 GRADING SYSTEM Establishment of Tourism Grading Council

9. The South African Tourism Board, established by section 2 of the Tourism Act, 1993 (Act No. 72 of 1993), continues to exist as a juristic person despite the repeal of that Act by section 62. 50 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 13 Nmr 3 ya 2014 13 (f) temogo le hlohleletsˇo yeo e ka golago kgwebong ya tsˇa boeti yeo e ka abelago tshedimosˇo go ya ka karolo ye; mme (3) Tona e ka dira dikhwetsˇo tsˇe farologanego ka tlase ga karolwana (2) malebana le magoro a farologanego a ditirelo tsˇa boeti, didirisˇwa le ditsˇweletsˇwa. (4) Taelo ya gore tshedimosˇo e romelwe go lekala la mmusˇo e swanetsˇe e dirwe ka 5 therisˇano le lekala la mmusˇo le malebana. (5) Bakeng sa dathabeise ya tshedimosˇo ye phathagetsˇego, ga go selo karolong ye seo se thibelago Tona go koleka tshedimosˇo ka dikgwebo tsˇa boeti gotsˇwa kae goba kae. Ditlwaelo le maemo a tsˇa boeti 7. (1) Tona a ka, ka tsebisˇo Kuranteng ya Mmusˇo mme morago ga go latela tshepetsˇo 10 ya therisˇano ye hlalosˇitsˇwego go karolwana (2), laola— (a) ditlwaedi le maemo bakeng sa— (i) go diragatsˇa tsˇa boeti tsˇe maikarabelo ka ge go hlalosˇitsˇwe go karolo 2(2); (ii) go fihlelela ditirelo tsˇe phethagetsˇego go lekala la tsˇa boeti; (iii) go godisˇa maikemisˇetsˇo a Molao wo; mme go (iv) phethagaletsˇo ya ditirelo tsˇa tshedimosˇo ya tsˇa boeti setsˇhabeng; mme (b) ditsˇhupetsˇo bakeng sa go lekola kobamelo le go ditlwaedi le maemo. (2) Pele go ka laolwa ditlwaedi le maemo ka tlase ga karolwana (1), Tona o swanetsˇe go— lebelela ditlwaedi le maemo a MEC; (a) (b) nea tsebisˇo ka ga ditlwaedi le maemo a sˇisˇintsˇwego— (i) Kuranteng ya Mmusˇo; (ii) dikuranteng tsˇe pedi bosetsˇhaba; mme le tsˇe gatisˇitsˇwego mme le go phatlalatsˇwa (iii) kuranteng ye gatisˇitsˇwego mme ye phatlaladitsˇwego profenseng ye nngwe le ye nngwe; (c) laletsˇa maloko a setsˇhaba go romela go Tona, mo nakong ye laelwago ke tsebisˇo, diswayaswayo ka tsela ya lengwalo malebana le ditlwaedi le melao ye sˇisˇintsˇwego; mme le go (d) elelwa diswayaswayo dife goba dife tsˇe ngwadilwego tsˇe hweditsˇwego. (3) Makala a mmusˇo, go akaretsˇwa sehlongwa sefe goba sefe se hlanngwego ke mmusˇo go dira mesˇomo ya tsˇa boeti, di swanetsˇe go dirisˇa ditlwaedi le maemo ao a beilwego ka tlase ga karolwana (1) tiragatsˇong ya mesˇomo ya bona. 15 20 25 30 (4) Ditlwaelo le maemo a hlalosˇitsˇwe go karolwana (1)(a)(iv) a ka sepelelana le 35 merero ye swanago le— (i) mohuta wa kgwebo le bolaodi bjoo bo swanetsˇego go diragatsˇwa; (ii) dinako tsˇa kgwebo; (iii) didirisˇwa tsˇe swanetsˇego go ba gona; (iv) dinyakwa tsˇa basˇomi le tlhako; (v) (vi) tshedimosˇo le ditlhagisˇwa di swanetsˇe go newa; mme leswao le boitsebisˇo tsˇeo di swanetsˇego go sˇomisˇwa. Melao ya maitshwaro a mabotse go tsˇa boeti

8. Tona e ka, ka tsebisˇo Kuranteng ya Mmusˇo, nea melao ya maitshwaro a mabotse go— (a) (b) tlhahli malebana le ditirelo tsˇa boeti, didiriswa le ditsˇweletsˇwa; tlhahli go maitshwaro a makala a mmusˇo ao a nago le maikarabelo go tlhabollo le taolo ya tsˇa boeti; mme (c) godisˇa phihlelelo ya maikemisˇetsˇo a Molao wo. KGAOLO 3 BOTO YA AFRIKA BORWA YA TSˇA BOETI 40 45 50 Tsˇwetsˇopele ya Boto ya Afrika Borwa ya tsˇa Boeti

9. Boto ya Afrika Borwa ya tsˇa Boeti, ye hlanngwego ka karolo 2 ya Molao wa tsˇa Boeti 1993 (Molao 72 wa 1993), e tsˇwelapele ka go ba ya molao go sa kgathalatsˇege phumolo ya Molao woo ka karolo 62. 55 14 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 Functions of Board 14 10. (1) The functions of the Board are to— (a) market South Africa as a domestic and international tourist destination; (b) market South African tourism products and facilities internationally and domestically; 5 (c) develop and implement a marketing strategy for tourism that promotes— (i) (ii) the objects of this Act; and the national tourism sector strategy. (d) advise the Minister on any other matter relating to tourism marketing; (e) with the approval of the Minister, establish a National Conventions Bureau to 10 market South Africa as a business tourism destination by— (i) coordinating bidding for international conventions; and (ii) liaising with other organs of state and suitable bodies to promote South Africa as a business tourism destination; and (f) report to the Minister on the work performance of the National Conventions Bureau. 15 (2) The Board must perform any function imposed upon it in accordance with a policy direction not in conflict with this Act issued by the Minister. Powers of Board

11. Without derogating from its power generally to perform legal acts as a juristic 20 person, the Board may— (a) with the approval of the Minister open and operate such offices within or outside the Republic which may be necessary for the effective performance of its functions; (b) with the approval of the Minister, granted with the concurrence of the Cabinet member responsible for finance, borrow money from a money lending institution in the Republic; insure the Board against— (i) any loss, damage or risk; (ii) any liability it may incur in the application of this Act; (c) (d) employ persons who are necessary for the performance of the functions of the 25 30 Board; conclude agreements with organs of state and other persons. (e) Delegations and assignments by Board 12. (1) The Board may in writing and subject to such conditions as it may determine, 35 delegate or assign any of its powers or duties in terms of this Act— to any committee of the Board; to an employee of the Board; or (a) (b) (c) with the concurrence of the Minister, to any other suitable body. (2) A delegation or assignment under subsection (1)— (a) must be in writing; (b) does not divest the Board of the power delegated or duty assigned; (c) does not prevent the Board from exercising the power or performing the duty so delegated or assigned; and (d) may at any time be withdrawn by the Board. Composition of Board 13. (1) The Board consists of— (a) at least nine and no more than 13 members appointed by the Minister on the basis of their knowledge, experience or qualifications relating to the functions of the Board; and (b) one officer of the Department appointed by the Minister to represent the Department. (2) The member of the Board contemplated in subsection (1)(b)— is a non-voting member of the Board; and (a) (b) may not be appointed as chairperson or deputy chairperson of the Board. 40 45 50 55 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 15 Nmr 3 ya 2014 15 Mesˇomo ya boto 10. (1) Mesˇomo ya boto ke go— (a) bapatsˇa Afika Borwa bjalo ka lefelo la tsˇa boeti la selegae le boditsˇhabathaba; (b) bapatsˇa ditsˇweletsˇwa le didirisˇwa tsˇa Afrika Borwa go boditsˇhabatsˇhaba le selegae; 5 (c) hlama le go tsenyatirisˇong leano la go maketa bakeng sa tsˇa boeti tsˇe godisˇo go— (i) maikemisˇetsˇo a Molao wo; le (ii) leano la bosetsˇhaba la lekala la tsˇa boeti. (d) eletsˇa Tona ka merero efe goba efe ye malebana le go bapatsˇa tsˇa boeti; (e) ka tumelo ya Tona, hlama Biro ya Dikopano ya Bosetsˇhaba go bapatsˇa Afrika 10 Borwa bjalo ka lefelo la kgwebisˇano ya tsˇa boeti ka go— (i) (ii) rulaganya go bita bakeng sa dikopano tsˇa boditsˇhabatsˇhaba; le go rerisˇana le makala a mangwe a mmusˇo le mekgatlo ye malebana go godisˇa Afrika Borwa bjalo ka lefelo la kgwebisˇano la tsˇa boeti; le go bega go Tona ka ga phethagatsˇo ya mosˇomo wa Biro ya Dikopano ya Bosetsˇhaba. (f) (2) Boto e swanetsˇe go phethagatsˇa mesˇomo efe goba efe ye e filwego go ya ka taelo ya pholisi yeo e sa tlolego Molao wo filwego ke Tona. Maatla a Boto

11. Ntle le go tloga go maatla a yona a go phethagatsˇa ditiro tsˇa molao ka kakaretsˇo bjalo ja mokgatlo wa molao, Boto e ka— (a) ka tumelelo ya Tona bula mme le go sˇomisˇa dikantoro tsˇe mo gare ga goba ka ntle ga Rephabliki ka moo go ka hlokegago bakeng sa go phethagatsˇa mesˇomo ya yona; (b) ka tumelo ya Tona ye newago ka therisˇano therisˇano le leloko la kabinete le nago le maikarabelo a ditsˇhelete, go kadima tsˇhelete sehlongweng sa go kadimisˇa tsˇhelete mo Rephabliki; (c) netefatsˇa Boto kgahlanong le— (i) (ii) tahlegelo efe goba efe, tshenyagalelo goba kotsi; sekoloto sefe goba sefe seo e ka se hwetsˇago tiragatsˇong ya Molao wo; (d) go thwala batho bao ba hlokegago bakeng sa phethagatsˇo ya mosˇomo wa Boto; (e) phethagatsˇa ditumellano le makala a mmusˇo le batho ba bangwe. Phetisˇetsˇo ya maatla le mesˇomo ka Boto 12. (1) Boto e ka, ka tsela ya lengwalo mme le go ya ka dipeelano ka moo e ka laolago, romela goba go nea maatla afe goba afe a yona goba mesˇomo go ya ka Molao wo— (a) go komiti ya Boto; (b) go mosˇomi wa Boto; goba (c) ka therisˇano le Tona, go mokgatlo ofe goba ofe wo swanetsˇego. (2) Thomelo goba neo ka tlase ga karolwana (1)— (a) e swanetsˇe go ba ka tsela ya lengwalo; (b) ga e kgahlanong le Boto ya maatla a filwego goba mosˇomo wo filwego; (c) ga e ganetsˇe Boto go diragatsˇa maatla goba go phethagatsˇa mosˇomo wo e o neilwego; mme (d) ka nako efe goba efe, e ka tlosˇwa go Boto. 15 20 25 30 35 40 45 Hlamego ya Boto 13. (1) Boto e hlangwa ka— (a) maloko a senyane mme e sego a go feta a 13 a thwetsˇwego ke Tona go ya ka tsebo ya ona, boitemogelo goba boithutelo bjo malebana le mesˇomo ya Boto; mme le 50 (b) mohlankedi o tee wa Kgoro yo thwetsˇwego ke Tona go emela Kgoro. (2) Leloko la Boto le hlalosˇitsˇwego go karolwana (1)(b)— (a) ke leloko le sa kgethego la Boto; mme (b) le ka se thwalwe bjalo ka modulasetulo goba motlatsˇa modula setulo wa Boto. 55 16 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 16 (3) (a) Before appointing the members of the Board contemplated in subsection (1)(a), the Minister must, by notice in the Gazette and in two newspapers published and circulating nationally, invite nominations for membership of the Board. (b) The notice must specify a period of at least 30 days for nominations to be submitted to the Minister. (4) When appointing the members of the Board, the Minister must ensure that the Board is broadly representative of society, with due regard to race, gender and disability. (5) After appointing the members of the Board the Minister must, by notice in the Gazette and in two newspapers published and circulating nationally, publish the names of the persons appointed and the dates of commencement of their terms of office. (6) If the Minister receives no nominations or an insufficient number of nominations within the period specified in the invitation, the Minister may, subject to subsections (4) and (5), appoint the required number of persons. (7) The Minister must appoint one member of the Board as chairperson and another as deputy chairperson of the Board. Term of office of members of Board 5 10 15 14. (1) A member of the Board contemplated in section 13(1)(a) holds office for a period of three years from the date of his or her appointment. (2) Despite subsection (1), the Minister may by notice in the Gazette extend the period of office of any member of the Board for a maximum period of 12 months. 20 (3) Any person whose period of office has expired is eligible for reappointment. (4) No person may be appointed as chairperson of the Board for more than two consecutive terms. Disqualification from membership of Board 15. (1) A person may not be appointed as a member of the Board if that person— (a) is not a South African citizen and ordinarily resident in the Republic; (b) is an unrehabilitated insolvent; (c) is disqualified under any law from practising that person’s profession; (d) has been convicted of an offence in the Republic, other than an offence committed prior to 27 April 1994 associated with political objectives, and sentenced to imprisonment without the option of a fine or, in the case of fraud or any other offence involving dishonesty, to a fine or imprisonment or both; subject to subsection (2), has been convicted of an offence in a foreign country and sentenced to imprisonment without the option of a fine or, in the case of fraud or any other offence involving dishonesty, to a fine or imprisonment or both; or has at any time been removed from an office of trust on account of breach of a fiduciary duty. (e) (f) (2) An offence contemplated in subsection (1)(e) must constitute an offence in the Republic. Vacation of office and filling of vacancies 25 30 35 40 16. (1) A member of the Board must vacate office if the member— (a) resigns by written notice addressed and delivered to the Minister and the chairperson of the Board; (b) ceases to hold any qualification necessary for that member’s appointment to 45 (c) the Board; is unable to perform his or her functions due to mental illness or severe or profound intellectual disability contemplated in the Mental Health Act, 2002 (Act No. 17 of 2002); (d) becomes subject to any disqualification contemplated in section 15; or (e) is removed from office by the Minister, after consulting the Board, on good cause shown. (2) If for any reason the office of a member of the Board becomes vacant before the member’s term of office expires, the Minister may appoint any suitably qualified person to fill the vacancy for the unexpired portion of the period for which such member was appointed. 50 55 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 17 Nmr 3 ya 2014 17 (3) (a) Pele go ka thwalwa maloko a Boto ao a hlalosˇitsˇwego go karolwana (1)(a), Tona o swanetsˇe go, ka tsebisˇo Kuranteng ya Mmusˇo, mme le dikuranteng tsˇe gatisˇitsˇwego mme di phatlalatsˇwago ka bosetsˇhaba, laletsˇa bonkgetheng bja boloko bja Boto. (b) Tsebisˇo e swanetsˇe go tsebisˇa botelele bja nako ya matsˇatsˇi a 30 bakeng sa gore 5 dikgetho di romelwe go Tona. (4) Ge go thwalwa maloko a Boto, Tona o swanetsˇe go netefatsˇa gore Boto e emetsˇe setsˇhaba ka mahlokore ohle, ka go elela morafe, bong le bogole. (5) Morago ga go thwala maloko a Boto Tona o swanetsˇe go, ka tsebisˇo Kuranteng ya Mmusˇo mme le dikuranteng tsˇe pedi tsˇe gatisˇitsˇwego le go phatlalatsˇwa bosetsˇhaba, gatisˇa maina a batho bao ba thwetsˇwego le matsˇatsˇikgwedi a go thoma go sˇoma a bona. (6) Ge Tona a sa kgethwa goba a hweditsˇe palo ye tlase ya dikgetho mo nakong ye hlalosˇitsˇwego taletsˇong, Tona a ka, go ya ka karolwana (4) le (5), thwala palo ya batho ba hlokegago. 10 (7) Tona o swanetsˇe go thwala leloko le tee la Boto bjalo ka modulasetulo mme yo 15 mongwe bjalo ka motlatsˇa modulasetulo wa Boto. Botelele bja nako ya go sˇoma ga maloko a Boto 14. (1) Leloko la Boto le hlalosˇitsˇwego go karolo 13(1)(a) le sˇoma kantorong nako ya mengwaga ye meraro go tloga letsˇatsˇikgweding la thwalo ya gagwe. (2) Ntle le karolwana (1), Tona a ka, ka tsebisˇo Kuranteng ya Mmusˇo, oketsˇa nako ya 20 leloko lefe goba lefe la Boto botelele bja nako ya dikgwedi tsˇe 12. (3) Motho ofe goba ofe yo nako ya gagwe ya kantorong e fedilego a ka thwalwa gape. (4) Gago motho yo a ka thwalwago bjalo ka modulasetulo wa Boto nako ya go feta makgetlo a mabedi. Go tlosˇwa bolokong bja Boto 15. (1) Motho a ka se thwalwe bjalo ka leloko la Boto ge motho yo— (a) a se moagi wa Afrika Borwa gape modudi fela wa mo Rephabliki; (b) a na le sekoloto mme a sa tsˇosˇolosˇwa; (c) a tlosˇitsˇwe ka tlase ga molao ofe goba ofe gore a dire profesˇeneng yeo; (d) a tsˇhotsˇhisitsˇwe ka molato mo Rephabliki, ntle le molato wo diragaditsˇwego pele ga 27 Aporele 1994 yo malebana le maikemisˇetsˇo a sepolotiki, mme a isˇitsˇwe kgolegong ntle le kgetho ya faene goba, ka lebaka la bofora goba molato ofe goba ofe wo akaretsˇago go hloka nnete, go faene goba go isˇwa kgolegong goba ka bobedi bja tsˇona; (e) go ya ka karolwana (2), o ile a tsˇhotsˇhisˇetsˇwa molato nageng ya ka nntle mme a isˇwa kgolegong ntle le kgetho ya faene goba, ka lebaka la bofora goba molato ofe goba ofe wo akaretsˇago go hloka nnte, go faene go isˇwa kgolegong goba ka bobedi bja tsˇona; goba a na le nako a tlosˇitsˇwe kantorong ya trasete ka lebaka la tlolo ya tswanelo ya trasete. (f) (2) Molato wo dirilwego go ya ka karolwana (1)(e) o swanetsˇe go bonwa bjalo ka molato mo Rephabliki. Go tlogela mosˇomo le go tlatsˇa dikgoba 25 30 35 40 16. (1) Leloko la Boto le swanetsˇe go tloga sekgobeng ge leloko le— (a) tlogela mosˇomo ka tsebisˇo ya lengwalo ye lebisˇitsˇwego le go romelwa go Tona le modulasetulo wa Boto; 45 (b) hloka boithutelo bjo hlokegago bakeng sa thwalo ya leloko leo go Boto; (c) palelwa ke go phethagatsˇa mosˇomo wa lona ka lebaka la bolwetsˇi bja monagano goba bjo bo golo goba bja bogole bja bohlale bja bohlodi bjo hlalosˇitsˇwego go Mental Health Act, 2002 (Act No. 17 of 2002); tlosˇwa go ka mo go hlalosˇitsˇwego go karolo 15; goba tlosˇitsˇwe ke Tona kantorong, morago ga go boledisˇana le Boto, ka mabaka a laeditsˇwego. (d) (e) (2) Ge kantoro ya leloko e ba le sekgoba ka lebaka lefe goba lefe pele nako ya leloko kantorong e fela, Tona a ka thwala motho ofe goba ofe yo nago le maswanedi go tlatsˇa sekgoba sa nako ye e bego e sa fela yeo leloko le bego le thwetsˇwe go yona. 50 55 18 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 18 (3) (a) The Minister may on good cause shown dissolve the Board by way of notice in the Gazette and appoint a new Board in accordance with section 13. (b) If the Board is dissolved in terms of paragraph (a) the Minister may defer the reconstitution of the Board and, in the notice by which the Minister has so dissolved the Board or by any subsequent notice in the Gazette, appoint one or more persons, on such conditions as the Minister may deem necessary, to manage the affairs of the Board until the appointment of the new Board. 5 Remuneration of members of Board

17. A member of the Board who is not in the full-time employment of the State may be paid such remuneration and allowances as may be determined by the Minister with the approval of the Cabinet member responsible for finance. 10 Board meetings 18. (1) The Board must hold at least four ordinary meetings every year. (2) The chairperson of the Board— (a) may convene a special meeting of the Board; and (b) must convene a special meeting within 14 days of receiving a written request 15 to do so, signed by a majority of the members. (3) The request contemplated in subsection (2)(b) must clearly state the reason for the request, and only that matter may be discussed at the special meeting. (4) The Minister may at any time request a meeting with the Board, should the need 20 arise. (5) If the chairperson and deputy chairperson are not present at any meeting of the Board the members present must appoint another member to preside at the meeting. (6) The quorum for any meeting of the Board is a majority of the voting members of the Board in office at the time. (7) (a) A decision of the majority of the voting members of the Board at any quorate meeting constitutes a decision of the Board. (b) In the event of an equality of votes the chairperson has a casting vote in addition to his or her deliberative vote. (8) A member of the Board who has any personal or financial interest in any matter before the Board must disclose that interest and withdraw from the proceedings of the Board when that matter is considered. (9) No decision taken by or act performed on the authority of the Board shall be invalid merely because of a casual vacancy on the Board or because any person who was not entitled to sit as a member of the Board, sat as a member at the time when the decision was taken or the act was authorised, provided the decision was taken or the act was authorised by a majority of the members of the Board who were then present and were entitled to sit as members. Conduct of meetings 19. (1) The Board may make rules to regulate its proceedings. (2) Minutes of proceedings of every meeting of the Board must be— (a) (b) recorded and kept in a manner that cannot be altered or tampered with; and submitted to the next meeting of the Board for consideration and, if adopted, signed by the chairperson. (3) The Board may— (a) permit members to participate in a particular meeting by means of a conference call or audio-visual technology and a member who participates in this manner is regarded as being present at the meeting; and invite a person to attend a meeting for the purpose of advising or informing the Board on any matter. (b) 25 30 35 40 45 50 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 19 Nmr 3 ya 2014 19 (3) (a) Tona ka lebaka le kwagalago a ka fedisˇa boto ka mokgwa wa tsebisˇo Kuranteng ya Mmusˇo mme a thwala Boto ye mpsha go ya ka karolo 13. (b) Ge Boto e fedisˇitsˇwe go ya ka tema (a) Tona a ka emisˇa go bopa ka leswa ga Boto mme, ka tsebisˇo yeo e lego gore Tona o fedisˇitsˇe Boto goba ka tsebisˇo Kuranteng ya Mmusˇo, thwala motho o tee goba ba ba ntsˇi, ka dipeelano tsˇe ka moo Tona a ka bonago hlokego, go laola merero ya Boto go fihlela kgetho ya Boto ye mpsha. 5 Tefelo ya Maloko a Boto

17. Leloko la Boto leo le sa sˇomelego mmusˇo ka botlalo le ka lefelwa ditefelo tsˇe le ditshwalenelo ka moo go ka laelwa go ke Tona ka tumello ya leloko la Kabinete le nago le maikarabelo a tsˇa ditsˇhelete. 10 Dikopano tsˇa Boto 18. (1) Boto e swanetsˇe go ba le dikopano tsˇe nne ngwageng wo mongwe le wo mongwe. (2) Modulasetulo wa Boto— (a) a ka dira kopano ye kgethegilego ya Boto; mme (b) o swanetsˇe go dira kopano ye kgethegilego mo matsˇatsˇing a 14 a go hwetsˇa kgopelo ya go dira se ka tsela ya lengwalo, le nago le mosaeno wa bontsˇhi bja maloko. 15 (3) Kgopelo ye hlalosˇitsˇwego go karolwana (2)(b) e swanetsˇe go laetsˇa lebaka la kgopelo, mme ditherisˇano tsˇa morero wo di diragatsˇwe kopanong ye kgethegilego. 20 (4) Tona aka dira kopano ka nako efe goba efe le Boto, ge go hlokega. (5) Ge Modulasetulo goba motlatsˇa modulasetulo a se gona kopanong efe goba efe, maloko a Boto a swanetsˇe go kgetha leloko le lengwe go sepetsˇa kopano. (6) Tekanyetsˇo ya maloko a go swara kopano kopanong ye nngwe le ye nngwe ke bontsˇhi bja maloko a kgethago ao a lego gona ka nako ye a Boto. (7) (a) Sephetho sa bontsˇhi bja maloko ao a lekanetsˇego go swara kopano se emela sephetho sa Boto. (b) Mo tiragalong ya gore diboutu di lekane, modulasetulo o tla kgetha gape godimo ga kgetho ya gagwe ya mathomo. (8) Leloko la Boto leo le nago le kgahlegelo ya bolona goba ya ditsˇhelete morerong ofe goba ofe pele ga Boto le swanetsˇe go bolela kgahlegelo ye mme le tloge ditshepetsˇong tsˇa Boto ge go bolelwa ka morero woo. (9) Gago sephetho sa Boto goba tiragatsˇo ye diragaditsˇwego ka maatla a Boto yeo e ka se sˇomego ka lebaka la sekgoba seo se sego sa semmusˇo Botong goba ka lebaka la motho ofe goba ofe yo a bego a sa swanela go dula bjalo ka leloko la Boto, o dutsˇe bjalo ka leloko ka nako yeo go bego go dirwa sephetho goba ge tiragalo e dumelelwa, ge fela sephetho se tsˇerwe goba tiragalo e diragaditsˇwe ke bontsˇhi bja maloko a Boto ao a bego a le gona mme a bego a swanetsˇe go dula bjalo ka maloko. Go swarwa ga dikopano 19. (1) Boto e ka dira melao go phethagatsˇa ditshepetsˇo. (2) Metsotso ya ditshepetsˇo tsˇa kopano efe le efe ya Boto e swanetsˇe go— (a) ngwalwa mme le go lotwa ka tsela yeo e ka se fetosˇwego goba senywego; (b) mme romelwa kopanong ye latelago ya Boto bakeng sa go elelwa mme, ge e amogelwa, e swaenwe ke modulasetulo (3) Boto e ka— (a) dumelela maloko go tsˇea karolo dikopanong tsˇe dingwe ka mokgwa wa teletsˇo ya batho bantsˇi ka nako ye tee goba theknolotsˇi ya tsˇa go kwa mme leloko le tsˇeago karolo ka mokgwa wo le tsˇewa bjalo ka leo le lego gona kopanong; gape laletsˇa motho go tla kopanong bakeng sa morero wa go eletsˇa goba go tsebisˇa Boto ka morero ofe goba ofe. (b) 25 30 35 40 45 50 20 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 Resolution without meeting 20 20. (1) The Board may adopt a resolution without a meeting if at least a majority of the members in office at the time indicate their support for the resolution in accordance with a procedure previously established by the Board. (2) A resolution in terms of subsection (1)— (a) has the same status as if it were adopted at a meeting; and (b) must be regarded as having been adopted on a day determined in accordance with the procedure contemplated in subsection (1). Funds of Board 21. (1) The funds of the Board consist of— (a) monies appropriated by Parliament for that purpose; (b) any money paid to the Board for services rendered; (c) any money received by way of donation; and (d) any other amounts to which the Board is or may become entitled. 5 10 (2) The Board may use its funds for defraying expenditure incurred in performing its 15 functions in terms of this Act. (3) The Board may invest any of its funds not immediately required— (a) (b) subject to any investment policy that may be prescribed in terms of the Public Finance Management Act; and in such manner as the Minister may approve. 20 (4) The Board may charge and recover fees for any services rendered. Application of Public Finance Management Act to Board

22. The Public Finance Management Act applies to the Board. Committees of Board

23. The Board may establish any committee to assist the Board in the performance of 25 its functions and must determine its composition and terms of reference. Appointment and responsibilities of chief executive officer of Board 24. (1) The Board, acting with the concurrence of the Minister, must appoint a suitably qualified person as chief executive officer. (2) The chief executive officer— is appointed for a period not exceeding five years; and (a) (b) may be reappointed by the Board with the concurrence of the Minister. (3) The chief executive officer holds office on such terms and conditions, including those relating to remuneration and allowances, as the Board may determine in accordance with the policy contemplated in section 27(1). (4) The chief executive officer is responsible for the efficient management of the business and affairs of the Board and must perform any function delegated or assigned by the Board. Employment contract and performance agreement of chief executive officer 25. (1) The Board and the chief executive officer must conclude a written contract of employment which must incorporate in an appropriate form the provisions of section 57 of the Public Finance Management Act. (2) The Board and the chief executive officer must conclude a performance agreement— 30 35 40 (a) as soon as reasonably practicable but within three months after the 45 (b) appointment of the chief executive officer; and thereafter, annually within one month of the commencement of each financial year. GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 21 Nmr 3 ya 2014 Tharollo ntle le kopano 21 20. (1) Boto e ka diragatsˇa tharabollo ntle le kopano ge bontsˇhi bja moloko a kantorong ka nako yeo a laetsˇa thekgo ya tharollo yeo go ya ka tshepetsˇo ye e hlangwego ke Boto mo nakong ye fetilego. (2) Tharollo go ya ka karolwana (1)— (a) e na le seemo se swanago le ge e dirilwe kopano; mme (b) e swanetsˇe go bonwa bjalo ka yeo e diragaditsˇwego ka letsˇatsˇi le kgethwago go ya ka tshepetsˇo ye hlalosˇitsˇwego go karolwana (1). Sekhwama sa Boto 21. (1) Sekhwama sa Boto se na le— 5 10 (a) ditsˇhelete tsˇe lekanyeditsˇwego ke Palamente ka lebaka leo; (b) (c) (d) ditsˇhelete dife goba dife tsˇeo e lego tsˇa goba e kabago tsˇa Boto. tsˇhelete efe goba efe ye lefetsˇwego Boto bakeng sa ditirelo tsˇe abetsˇwego; tsˇhelete efe goba efe ye hweditsˇwego ka mokgwa wa moneelo;mme le (2) Boto e ka dirisˇa tsˇhelete go lefela ditshenyagalego tsˇe hlotsˇwego ke go 15 phethagatsˇa ditirelo tsˇa yona go ya ka Molao wo. (3) Boto e ka beeletsˇa ditsˇhelete dife goba dife tsˇa yona tsˇeo e ka se dihlokego ka nako yeo— (a) go ya ka pholisi ya dipeeletsˇo yeo e ka fiwago go ya ka Public Finance Management Act; mme (b) ka mokgwa woo Tona a ka dumelago ka gona. (4) Boto e ka lefisˇa mme ya hwetsˇa ditefelo tsˇa ditirelo dife goba dife tsˇe di abetsˇwego. Tiragatsˇo ya Public Finance Management Act go Boto

22. Public Finance Management Act e a sˇoma go Boto. Dikomiti tsˇa Boto 20 25

23. Boto e ka hlama komiti go thusˇa Boto ka phethagatsˇo ya mosˇomo wa yona mme e swanetsˇe go laola hlamego ya yona le ditaelo. Thwalo le maikarabelo a mohlankedi kuduthamaga mogolo wa Boto 24. (1) Boto, ka go dira ka therisˇano le Tona, e swanetsˇe go thwala mohlankedi 30 kuduthamaga mogolo yo swanetsˇego. (2) Mohlankedi kuduthamaga mogolo— (a) o thwalwa nako ya mengwaga ye sa fetego ye mehlano; mme (b) a ka thwalwa gape ke Boto ka tumelo ya Tona. (3) Mohlankedi kuduthamaga mogolo o sˇoma ka mabaka le dipeelano tsˇe, go akaretsˇwa tsˇe lebanego le moputso le ditshwanelo, ka moo Boto e ka laolago go ya ka pholisi ye hlalosˇitsˇwego go karolo 27(1). (4) Mohlankedi kuduthamaga mogolo o na le maikarabelo a bolaodi bjo farologanego bjo phethagetsˇego bja kgwebo le merero ya Boto mme o swanetsˇe go phethagatsˇa mesˇomo efe goba efe ye a e filwego ke Boto. 35 40 Tumellano ya thwalo le ya phethagatsˇo ya mosˇomo ya mohlankedi kuduthamaga mogolo 25. (1) Boto le mohlankedi kuduthamaga mogolo ba swanetsˇe go dira tumellano ya thwalo ka tsela ya lengwalo yeo e swanetsˇego go akaretsˇa ditaelo tsˇa karolo 57 ya Public Finance Management Act. (2) Boto le mohlankedi kuduthamaga mogolo ba swanetsˇe go dira tumellano ya 45 phethagatsˇo ya mosˇomo— (a) ka bonako bjo bo kgonegago efela mo dikgweding tsˇe tharo tsˇa go thwalwa ga mohlankedi kuduthamaga mogolo; mme (b) morago ga moo, ngwaga le ngwaga mo kgweding ye tee ya go thoma ga 50 ngwaga wa ditsˇhelete. 22 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 (3) The performance agreement must include— 22 (a) measurable work performance objectives and targets that must be met by the chief executive officer, and the time frames within which those performance objectives and targets must be met; standards and procedures for evaluating the work performance of the chief executive officer and intervals for evaluation; and the consequences for substandard work performance. (b) (c) Resignation and dismissal of chief executive officer and appointment of acting chief executive officer 26. (1) The Board, after giving the chief executive officer an opportunity to be heard, and acting with the concurrence of the Minister, may dismiss the chief executive officer for any lawful reason. (2) The chief executive executive officer may resign by notice in writing to the Minister and the Board. (3) If the chief executive officer is for any reason absent or unable to carry out his or her duties, or if a vacancy in the office of the chief executive officer occurs, the Board may, with the concurrence of the Minister, appoint a suitably qualified person to act as chief executive officer until the chief executive officer is able to resume his or her duties or until the vacant position is filled. (4) An acting chief executive officer— (a) may exercise all the powers and must carry out all the duties of the chief (b) executive officer; and is appointed on terms and conditions, including those relating to remuneration and allowances, as the Board may determine in accordance with the policy contemplated in section 27(1). Employment and remuneration policy of Board and appointment of staff 27. (1) (a) The Board must determine an employment and remuneration policy applicable to personnel of the Board. (b) The determination must be made with the approval of the Minister acting with the concurrence of the Cabinet member responsible for finance. (2) The chief executive officer— 5 10 15 20 25 30 (a) after consulting the Board, must determine the staff establishment necessary to assist the Board in carrying out its functions; and (b) appoint persons in posts on the staff establishment. (3) An employee of the Board is employed subject to terms and conditions determined by the Board in accordance with the employment policy contemplated in subsection (1). 35 CHAPTER 4 GRADING SYSTEM National grading system for tourism 28. (1) The Minister may develop a national grading system for tourism with a view to maintaining or enhancing the standards and quality of tourism services, facilities and products. (2) The grading system must promote— (a) (b) (c) the objects of this Act; the national tourism sector strategy; and excellence in the provision of tourism services, facilities and products. (3) (a) The grading system contemplated in subsection (1) must provide for the establishment of one or more schemes in terms of which tourism services, facilities and products are graded or classified. (b) Such a scheme may— (i) apply any basis of differentiation in respect of tourism services, facilities and products; (ii) classify tourism services, facilities and products into different classes on the ground of, amongst others, their nature, extent, variety, availability and quality; 40 45 50 55 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 23 Nmr 3 ya 2014 23 (3) Tumellano ya phgethagatsˇo ya mosˇomo e swanetsˇe go akaretsˇa— (a) maikemisˇetsˇo a mosˇomo a lekanyetsˇegago le diphihlelelo tsˇeo di swanetsˇego go fihlelelwa ke mohlankedi kuduthamaga mogolo, mme le dinako tsˇeo maikemisˇetsˇo le diphihlelelo tsˇa phethagatsˇo ya mosˇomo di swanetsˇego go phethagatsˇwa ka yona; (b) maemo le ditshepetsˇo tsˇa go lekola phethagatsˇo ya mosˇomo wa mohlankedi 5 kuduthamaga mogolo le nako ya ditekolo. (c) ditlamorago tsˇa mosˇomo wo sa kgahlisˇego. Go tlogela mosˇomo le go rakwa ga mohlankedi kuduthamaga mogolo le thwalo ya motswaoswere wa mohlankedi kuduthamaga mogolo 10 26. (1) Boto, morago ga go fa mohlankedi kuduthamaga mogolo monyetla wa go theeletsˇwa, mme le ka go dira ka tumellano ya Tona, e ka tlosˇa mohlankedi kuduthamaga mogolo ka lebaka lefe goba lefe lee le lego molaong. (2) Mohlankedi kuduthamaga mogolo a ka rola modiro ka tsebisˇo ka tsela ya lenwgalo go Tona le Boto. (3) Ge mohlankedi kuduthamaga mogolo a se gona ka lebaka lefe goba lefe goba a palelwa ke go phethagatsˇa ditshwanelo tsˇa gagwe, goba ge go ba le sekgoba kantorong ya mohlankedi kuduthamaga mogolo, ka tumello ya Tona, Boto e ka thwala motho yo swanetsˇego go dira bjalo ka mohlankedi kuduthamaga mogolo go fihlela mohlankedi kuduthamaga mogolo a kgona go tsˇwelapele ka mosˇomo wa gagwe goba go fihlela motho a hwetsˇwa go tlatsˇa sekgoba. (4) Motswaoswere wa mohlankedi kuduthamaga mogolo— (a) a ka diragatsˇa maatla ka moka mme o swanetsˇe go phethagatsˇa mesˇomo ka moka ya mohlankedi kuduthamaga mogolo; mme (b) o thwalwa ka mabaka le dipeelano, go akaretsˇwa tsˇe malebana le tsˇa moputsˇo le ditshwanelo, ka moo Boto e ka laolago go ya ka pholisi ye hlalosˇitsˇwego go karolo 27(1). Pholisi ya thwalo le tefelo ya Boto le thwalo ya basˇomi 27. (1) (a) Boto e swanetsˇe go laola pholisi ya thwalo le tefelo ye swanetsˇego go basˇomi ba Boto. (b) Taolo ye e swanetsˇe go dirwa ka tumelo ya Tona ka therisˇano ya maloko a Kabinete ao a nago le maikarabelo a tsˇa ditsˇhelete. (2) Mohlankedi kuduthamaga mogolo— (a) morago ga go rerisˇana le Boto, o swanetsˇe go laola hlango ya basˇomi ye hlokegago go thusˇa Boto ka go diragatsˇa mesˇomo ya yona; mme a thwale batho dikgobeng tsˇa hlango ya dikgoba tsˇa basˇomi. (b) (3) Mosˇomedi wa wa Boto go thwalwa go ya ka mabaka le dipeelano tsˇe laelwago ke Boto go ya ka pholisi ya thwalo ye hlalosˇitsˇwego go karolwana (1). KGAOLO 4 TSELA YA TEKANYETSˇO YA MAEMO Tsela ya bosetsˇhaba ya tekanyetsˇo ya maemo go tsˇa boeti 28. (1) Tona a ka dira tsela ya bosetsˇhaba ya tekanyetsˇo ya maemo bakeng sa tsˇa boeti ka pono ya go hlokomela goba go kaonafatsˇa maemo le boleng bja ditirelo tsˇa boeti, didirisˇwa le ditsˇweletsˇwa. (2) Tsela ya tekanyetsˇo ya maemo e swanetsˇe go godisˇa— (a) Maikemisˇetsˇo a Molao wo; (b) (c) phethagatsˇo kabelong ya ditirelo tsˇa boeti, didirisˇwa le ditsˇweletsˇwa. leano la bosetsˇhaba la lekala la tsˇa boeti; mme le (3) (a) Tsela ya tekanyetsˇo ya maemo ye hlalosˇitsˇwego go karolwana (1) e swanetsˇe go phethagaletsˇa hlango ya sekeme se tee goba tsˇe mmalwa go ya ka ditirelo tsˇa boeti, didirisˇwa le ditsˇweletsˇwa di a lekanyetsˇwa goba go bewa ka magoro. (b) Sekeme se se ka— (i) diragatsˇa motheo ofe goba ofe wa pharologanyo malebana le ditirelo tsˇa boeti, didirisˇwa le ditsˇweletsˇwa; 15 20 25 30 35 40 45 50 24 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 24 (iii) make provision for the acquisition, continuation and termination of member- ship of the scheme; and (iv) make provision for the use and display of the prescribed insignia, which may include a depiction of a star or number of stars indicating the grading awarded in terms of the scheme. 5 Establishment of Tourism Grading Council

28. National grading system for tourism 29.

30. Main function of Council and oversight and accountability Composition of Council 31. 32. Term of office of members of Council

33. Disqualification from membership of Council

34. Vacation of office and filling of vacancies 35. 36. 37.

38. Application of Public Finance Management Act to Council 39.

40. Appointment and functions of chief quality assurance officer of Council 41. Remuneration of members of Council Council meetings Funds of Council Committees of Council 42. Employment contract and performance agreement of chief quality assurance officer Resignation and dismissal of chief quality assurance officer and appointment of acting chief quality assurance officer Employment and remuneration policy of Council and appointment of staff 43.

44. Assignment of oversight and functions of Council CHAPTER 5 TOURISM PROTECTION

29. The Tourism Grading Council is hereby established. Main function of Council and oversight and accountability 30. (1) The Council must implement and manage the national grading system for tourism contemplated in section 28. (2) The Minister must oversee the functioning of the Council and the Council is in this respect accountable to the Minister for the proper implementation and management of the national grading system. Composition of Council 31. (1) The Council consists of— (a) at least nine and not more than 13 members appointed by the Minister on the basis of their knowledge, experience or qualifications relating to the functions of the Council; and (b) one officer of the Department appointed by the Minister to represent the Department. (2) Section 13(2) to (7) applies to the Council with the changes required by the context. Term of office of members of Council 32. (1) A member of the Council contemplated in section 31(1)(a) holds office for a period of three years from the date of his or her appointment. (2) Section 14(2) to (4) applies to a member of the Council with the changes required by the context. Disqualification from membership of Council

33. Section 15 applies to a member of the Council with the changes required by the context. Vacation of office and filling of vacancies 34. (1) Section 16(1) and (2) applies to a member of the Council with the changes required by the context. (2) The Minister may on good cause shown dissolve the Council by way of notice in the Gazette and appoint a new Council in accordance with section 31. Remuneration of members of Council

35. Section 17 applies to a member of the Council with the changes required by the 10 15 20 25 30 35 context. Council meetings 36. (1) Meetings of the Council must be held on such dates, times and places as the 40 chairperson may determine. (2) The Council may make rules to regulate its proceedings. (3) Section 18(4) to (9) applies to the Council with the changes required by the context. GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 25 Nmr 3 ya 2014 25 (ii) bea ditirelo tsˇa boeti ka magoro, le ditsˇweletsˇwa go magoro a farologanego ka lebaka la, gare ga amangwe, seemo sa tsˇona, bogolo, pharologano, go ba gona le bontsˇi bja tsˇona; (iii) dira diphethagaletsˇo tsˇa khwetsˇo, tsˇwetsˇopele le phedisˇo ya boloko bja sekeme; le (iv) go dira diphethagaletsˇo tsˇa tirisˇo le tsˇweletsˇo ya leswao le beilwego, leo le ka akaretsˇago taetsˇo ya naledi ye laetsˇago tekanyetsˇo ye filwego go ya ka sekeme. Hlango ya khansele ya Tekanyetsˇo ya maemo ya Boeti

29. Khansele ya Tlekanyetsˇo ya Maemo ya Boeti e a hlangwa. Mosˇomokgolo wa Khansele le tekolo le go rwala maikarabelo 5 10 30. (1) Khansele e swanetsˇe go tsenyatirisˇong le go laola tsela ya bosetsˇhaba ya tekanyetsˇo ya maemo bakeng sa tsˇa boeti ka mo go hlalosˇitsˇwego go karolo. (2) Tona o swanetsˇe go lebelela go sˇoma ga Khansele mme Khansele ka tsela ye e na le maikarabelo go Tona bakeng sa tsenyotirisˇong ye swanetsˇego le taolo ya tsela ya bosetsˇhaba ya tekanyetsˇo ya maemo. 15 Hlamego ya Khansele 31. (1) Khansele e hlangwa ke— (a) maloko a senyane ge e le a go se fete a 13 ao a thwetsˇwego ke Tona go lebeletsˇwe tsebo ya bona, boitemogelo goba boithutelo bjo malebana le mesˇomo ya Khansele; mme 20 (b) mohlankedi o tee wa Kgoro yo thwetsˇwego ke Tona go emela Kgoro. (2) Karolo 13(2) go ya go (7) e sˇoma go khansele ka diphetolo tsˇe nyakegago go tshwaraganyo. Botelele bja nako ya sˇoma bja maloko a Khansele 32. (1) Leloko la khansele le hlalosˇitsˇwego go karolo 31(1)(a) le sˇoma nako ya mengwaga ye meraro go tloga letsˇatsˇikgwedi la thwalo ya lona. (2) Karolo 14(2) go fihla go (4) e sˇoma go leloko la Khansele ka diphetosˇo tsˇe hlokegago go tshwaraganyo. Go tlosˇwa go boloko bja Khansele

33. Karolo 15 e sˇoma go leloko la Khansele ka diphetosˇo tsˇe hlokegago tshwaraganyong. Go tlogela mosˇomo le go tlatsˇa dikgoba 34. (1) Karolo 16(1) le (2) e sˇoma go leloko la Khansele ka diphetogo tsˇe hlokegago go tshwaraganyo. (2) Tona a ka fedisˇa Khansele ka tsela ya tsebisˇo Kuranteng ya mmusˇo mme a thwala Khansele ye mpsha go ya ka karolo 31, ka mabaka a laeditsˇwego a kwagalago. Tefelo ya maloko a Khansele

35. Karolo 17 e sˇoma go leloko la Khansele ka diphetolo tsˇe hlokegago tshwaraganyo ye hlokegago. Dikopano tsˇa Khansele 25 30 35 40 36. (1) Dikopano tsˇa Khansele di swanetsˇe go diragatsˇwa ka matsˇatsˇikgwedi, dinako le mafelo ao a laelwago ke modulasetulo. (2) Khansele e ka dira melao go laola ditshepetsˇo. (3) Karolo 18(4) go fihla go (9) e sˇoma go Khansele ka diphetolo tsˇe hlokegago go 45 tshwaraganyo. 26 No. 37538 Act No. 3 of 2014 Funds of Council GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 26

37. Section 21 applies to the Council with the changes required by the context. Application of Public Finance Management Act to Council

38. The Public Finance Management Act applies to the Council. Committees of Council

39. The Council may establish any committee to assist the Council in the performance of its functions and must determine its composition and terms of reference. Appointment and functions of chief quality assurance officer of Council 40. (1) The Council, acting with the concurrence of the Minister, must appoint a suitably qualified person as chief quality assurance officer. (2) The chief quality assurance officer— is appointed for a period not exceeding five years; and (a) (b) may be reappointed by the Council with the concurrence of the Minister. (3) The chief quality assurance officer holds office on terms and conditions, including those relating to remuneration and allowances, as the Council may determine in accordance with the policy contemplated in section 43(1). (4) (a) The chief quality assurance officer is responsible for the efficient management of the business and affairs of the Council and must perform any function delegated or assigned by the Council. (b) The chief quality assurance officer is furthermore responsible for— (i) supervising the processes involved in the grading of tourism services, facilities and products; ensuring that such grading conforms to the national grading system for tourism contemplated in section 28; and ensuring that standards set in terms of the grading system are maintained; the implementation and strategic management of the national grading system; strategic management of the resources and funds of the Grading Council; and (ii) (iii) (iv) assisting the Grading Council in developing strategic plans. Employment contract and performance agreement of chief quality assurance officer 41. (1) The Council and the chief quality assurance officer must conclude a written contract of employment which must incorporate in an appropriate form the provisions of section 57 of the Public Finance Management Act. (2) Section 25(2) and (3) applies to the chief quality assurance officer of the Council with the changes required by the context. 5 10 15 20 25 30 Resignation and dismissal of chief quality assurance officer and appointment of acting chief quality assurance officer 35

42. Section 26 applies to the chief quality assurance officer and an acting chief quality assurance officer of the Council with the changes required by the context, except that the reference in section 26(4)(b) to section 27(1) must be read as a reference to section 43(1). Employment and remuneration policy of Council and appointment of staff 43. (1) (a) The Council must determine an employment and remuneration policy applicable to personnel of the Council. (b) The determination must be made with the approval of the Minister, acting with the concurrence of the Cabinet member responsible for finance. 40 45 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 27 Nmr 3 ya 2014 Sekhwama sa Khansele 27

37. Karolo 21 e sˇoma go Khansele ka diphetolo tsˇe hlokegago tshwaraganyong. Tiragatsˇo ya Public Finance Management Act go Khansele

38. Public Finance Management Act e sˇoma go Khansele. Dikomiti tsˇa Khansele 5

39. Khansele e ka hlama komiti go thusˇa Khansele ka tiragatsˇo ya mosˇomo wa yona mme e swanetsˇe go laola hlamego ya yona le ditaelo tsˇa yona tsˇa mosˇomo mme e swanetsˇe go laola hlamego le ditaelo tsˇa mosˇomo. Thwalo le mesˇomo ya mohlankedi mogolo wa netefatsˇo ya boleng bja Khansele 40. (1) Khansele ka go dira ka tumellano le Tona, e swanetsˇe go thwala motho wo 10 swanetsˇego bjalo ka mohlankedi mogolo wa netefatsˇo ya boleng. (2) Mohlankedi mogolo wa netefatsˇo ya boleng— (a) o thwalwa lebaka la mengwaga ye sa fetego mengwaga ye mehlano; mme (b) a ka thwalwa gape ke Khansele ka tumellano ya Tona. (3) Mohlankedi mogolo wa netefatsˇo ya boleng o sˇoma ka mabaka le dipeelano, go akaretsˇwa tsˇe malebana le moputso le ditshwanelo, bjalo ka moo Khansele e ka laelago ka gona go ya ka pholisi ye hlalosˇitsˇwego go karolo 43(1). (4) (a) Mohlankedi mogolo wa netefatsˇo ya boleng o na le maikarabelo a Bolaodi bjo phethagetsˇego bja kgwebo le merero ya Khansele mme o swanetsˇe go diragatsˇa mosˇomo ofe goba ofe wo a o filwego ke Khansele. (b) Mohlankedi mogolo wa netefatsˇo ya boleng gape o na le maikarabelo a go— (i) (ii) laola tshepetsˇo ye sˇomisˇwago tekanyetsˇong ya maemo a ditirelo tsˇa boeti, didirisˇwa le ditsˇweletsˇwa; go netefatsˇa gore tekanyetsˇo ye e sepelelanago le tsela ya bosetsˇhaba ya tekanyetsˇo ya maemo ye hlalosˇitsˇwego go karolo 28; mme le go netefatsˇa gore maemo ao a dirilwego go ya ka tsela ya tekanyetsˇo a hlokomelwa;’’. tsenyotirisˇong le taolo ya leano ya tsela ya bosetsˇhaba ya tekanyetsˇo ya maemo; (iii) bolaodi bja leano bja methamo le ditsˇhelete tsˇa Khansele ya bosetsˇhaba ya tekanyetsˇo ya maemo; le (iv) go thusˇa tlhabollo ya dipeakanyetsˇo tsˇa maano a Khansele ya tekanyetsˇo ya maemo. Tumellano ya thwalo le tumellano ya phethagatsˇo ya mosˇomo ya mohlankedi mogolo wa netefatsˇo ya boleng 41. (1) Khansele le mohlankedi mogolo wa netefatsˇo ya boleng ba swanetsˇe go dira tumellano tsˇa thwalo tsˇe ngwadilwego tsˇe swanetsˇego go akaretsˇa ka mokgwa wo swanetsˇego ditaelo tsˇa karolo 57 ya Public Finance Management Act. (2) Karolo 25(2) le (3) e sˇoma go mohlankedi mogolo wa netefatsˇo ya boleng wa Khansele ka diphetolo tsˇe hlokegago go tshwaraganyo. 15 20 25 30 35 Go tlogela mosˇomo le go rakwa ga mohlankedi mogolo wa netefatsˇo ya boleng le thwalo ya motswaoswere wa mohlankedi mogolo wa netefatsˇo ya boleng 40

42. Karolo 26 e a sˇomisˇwa go mohlankedi mogolo wa netefatsˇo ya boleng le mohlankedi wa motswaoswere wa mogolo wa netefatsˇo ya boleng wa Khansele ka diphetolo tsˇe hlokegago tshwaraganyong, ntle le gore tsˇhupetsˇo go karolo 26(4)(b) go ya go karolo 27(1) e swanetsˇe go balwa bjalo ka tsˇhupetsˇo go karolo 43(1). Pholisi ya thwalo le tefelo ya Khansele le thwalo ya basˇomi 43. (1) (a) Khansele e swanetsˇe go laola pholisi ya thwalo le tefelo ye sˇomisˇwago go basˇomi ba Khansele. (b) Taolo ye e swanetsˇe go diragatsˇwa ka tumelelo ya Tona, ka go dira ka tumellano le leloko la Kabinete le nago le maikarabelo a tsˇa ditshelete. 45 50 28 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 28 (2) The chief quality assurance officer— (a) after consulting the Council, must determine the staff establishment necessary to assist the Council in carrying out its functions; and (b) must appoint persons in posts on the staff establishment, including persons to the chief quality assurance officer in performing the functions assist contemplated in section 40(4)(b)(i). 5 (3) An employee of the Council is employed subject to the terms and conditions determined by the Council in accordance with the employment policy contemplated in subsection (1). Assignment of oversight and functions of Council 44. (1) The Minister may in writing and subject to such conditions as the Minister may determine, assign oversight of the Council, contemplated in section 30(2), and the performance of any function of the Council contemplated in this Chapter to— (a) (b) (c) the Department; the Board; or any other suitable body which is subject to the Public Finance Management Act. (2) The Minister may at any time— (a) amend or revoke an assignment made under subsection (1); and (b) review, amend or set aside any decision made under such assignment, provided that a decision may not be withdrawn where it confers a right or an entitlement on a person. (3) An assignment under this section does not prevent the Minister from performing the function himself or herself. CHAPTER 5 TOURISM PROTECTION Designation of Tourism Complaints Officer 45. (1) The Minister may designate a suitably qualified officer of the Department as Tourism Complaints Officer and publish his or her name in the Gazette. (2) The Tourism Complaints Officer must— (a) perform the functions referred to in section 46; and (b) deal with any complaint received in respect of tourism services, facilities or products in the manner provided for in section 47. Accreditation of scheme 46. (1) (a) The Tourism Complaints Officer may on his or her own initiative or in response to a proposal from persons conducting business within a particular tourism sector, recommend to the Minister— (i) (ii) the accreditation of a particular scheme or arrangement established by or for a particular tourism sector to resolve tourist complaints; and the person responsible for the implementation of the scheme or arrangement. (b) Before making the recommendation the Tourism Complaints Officer, must— (i) consult persons conducting business within the particular tourism sector; (ii) publish particulars of the proposed scheme or arrangement and of the proposed accreditation for public comments; 10 15 20 25 30 35 40 (iii) consider any comments received; and (iv) where appropriate, make any adjustments to the proposed scheme or 45 arrangement. (2) A scheme or arrangement contemplated in subsection (1) must— (a) be consistent with the objects of this Act; (b) be consistent with the Consumer Protection Act; and (c) comply with such requirements as may be prescribed. (3) The Minister may, by notice in the Gazette— (a) accredit a scheme or arrangement contemplated in subsection (1); and 50 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 29 Nmr 3 ya 2014 29 (2) Mohlankedi mogolo wa netefatsˇo ya boleng— (a) morago ga go boledisˇana le Khansele, o swanetsˇe go laela hlango ya basˇomi ye hlokegago bakeng sa go thusˇa Khansele go phethagatsˇa mesˇomo ya yona; mme (b) o swanetsˇe go thwala batho dikgobeng bakeng sa hlango ya basˇomi, go akaretsˇwa batho ba go thusˇa mohlankedi mogolo wa netefatsˇo ya boleng bakeng sa go diragatsˇa mesˇomo ye hlalosˇitsˇwego go karolo 40(4)(b)(i)’’. (3) Mosˇomi wa Khansele o thwalwa go ya ka mabaka le dipeelano tsˇe laelwago ke Khansele go ya ka pholisi ya thwalo ye hlalosˇitsˇwego go karolwana (1). Phethagatsˇo ya tekolo le mesˇomo ya Khansele 44. (1) Tona, ka tsela ya lengwalo mme le go ya ka dipeelano ka moo Tona a ka bonago ka gona, a ka phethagaletsˇa tekolo ya khansele, ye hlalosˇitsˇwego go karolo 30(2), le phethagatsˇo ya mosˇomo ofe goba ofe wa Khansele wo hlalosˇitsˇwego go Kgaolo ye go— (a) Kgoro; (b) Boto; goba (c) mokgatlo ofe goba ofe wa go ya ka Public Finance Management Act. (2) Tona, ka nako efe goba efe, a ka— (a) (b) fetosˇa goba a emisˇa tiragatsˇo ye dirilwego ka tlase ga karolwana (1); mme sekaseka, fetosˇa goba go kgapela thoko dipheto tsˇe dirilwego ka tlase ga tiragatsˇo ye, ge fela sepheto se ka se fedisˇwe moo se neago tokelo goba borui go motho. (3) Tiragatsˇo ka tlase ga karolo ya ga e thibele Tona go phethagatsˇa mosˇomo ka boyena. KGAOLO 5 TSˇHIRELETSˇO YA TSˇA BOETI Dikgoba tsˇa Mohlankedi wa Dingongorego tsˇa Boeti 45. (1) Tona a ka bea mohlankedi yo swanetsˇego wa Kgoro bjalo ka Mohlankedi wa Dingongorego tsˇa Boeti mme a gatisˇa leina la gagwe Kuranteng ya Mmusˇo. (2) Mohlankedi wa Dingongorego tsˇa Boeti o swanetsˇe go— (a) phethagatsˇa mesˇomo ye hlalosˇitsˇwego go karolo 46; mme (b) sˇomana le ngongorego efe goba efe ye hweditsˇwego malebana la ditirelo tsˇa boeti, didirisˇwa goba ditsˇweletsˇwa ka tsela ye phethagaleditsˇwego go karolo 47. Netefatsˇo ya sekeme 46. (1) (a) Mohlankedi wa Dingongorego tsˇa Boeti, ka boithomelo bja gagwe goba ka phetolo go tsˇhisˇinyo go tsˇwa go batho bao ba dirago kgwebisˇano gare ga lekala la tsˇa boeti, a ka dira swayaswayo go Tona gore— (i) netefatsˇo ya sekeme se rilego goba thulaganyo ye hlanngwego ke goba bakeng sa lekala le rilego la tsˇa boeti go rarabolla dingongorego tsˇa baeti; mme (ii) motho yo nago le maikarabelo a tsenyotirisˇong ya sekeme goba thulaganyo. (b) pele go dirwa diswayaswayo, Mohlankedi wa Dingongorego tsˇa Boeti o swanetsˇe go— 5 10 15 20 25 30 35 40 rerisˇana le batho ka go dira kgwebo mo gare ga lekala la tsˇa boeti; (i) (ii) gatisˇa ditlabakelo tsˇa sekeme se sˇisˇintsˇwego goba dithulaganyo le tsˇa 45 netefatsˇo ye sˇisˇintsˇwego bakeng sa diswayaswayo tsˇa setsˇhaba; lebelela diswayaswayo dife goba dife tsˇe gweditsˇwego; mme (iii) (iv) moo go kgonegago, a dire dipeakanyetsˇo go sekeme se sˇisˇitsˇwego goba thulaganyo. (2) Sekeme goba peakanyo ye hlalosˇitsˇwego go karolwana (1) e swanetsˇe go— 50 sepelelana se maikemisˇetsˇo a Molao wo; sepelelana le Consumer Protection Act; mme le (a) (b) (c) go obamela dinyakwa tsˇe ka laelwago. (3) Tona a ka, ka tsebisˇo Kuranteng ya mmusˇo— (a) netefatsˇa sekeme goba peakanyo go karolwana (1); mme 55 30 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 30 (b) amend or withdraw the accreditation on the recommendation of the Tourism Complaints Officer. (4) The Tourism Complaints Officer— (a) must monitor the effectiveness of any accredited scheme or arrangement; and (b) may require the person responsible for the implementation of an accredited scheme or arrangement to provide such information as may be reasonably necessary for the purposes of such monitoring. Duties of Tourism Complaints Officer in respect of tourists’ complaints

45. Designation of Tourism Complaints Officer

46. Accreditation of scheme

47. Duties of Tourism Complaints Officer in respect of tourists’ complaints 5 10 15 20 25 30 35 40 45 50 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 5 Nmr 3 ya 2014 5 7. 8. Ditlwaedi le maemo a tsˇa boeti Melao ya maitshwaro a mabotse go tsˇa boeti KGAOLO YA 3 BOTO YA AFRIKA BORWA A TSˇA BOETI Baromelwa le mesˇomo ka Boto Botelele bja nako ya go sˇoma ga maloko a Boto Tsˇwetsˇopele ya Boto ya Afrika Borwa ya tsˇa Boeti 9.

11. Maatla a Boto 12.

13. Hlamego ya Boto 14.

15. Go tlosˇwa bolokong bja Boto

16. Go tlogela mosˇomo le go tlatsˇa dikgoba 17.

18. Dikopano tsˇa Boto

19. Go swarwa ga dikopano Tharollo nntle le kopano 20. 21. Sekhwama sa Boto

22. Diragatsˇo ya Public Finance Management Act go Boto

23. Dikomiti tsˇa Boto 24. 25. Tefelo ya maloko a Boto Thwalo le maikarabelo a mohlankedi kuduthamaga mogolo wa Boto Tumellano ya thwalo le ya phethagatsˇo ya mosˇomo ya mohlankedi kuduthamaga mogolo

26. Go tlogela mosˇomo le go rakwa ga mohlankedi kuduthamaga mogolo le thwalo ya motswaoswere wa mohlankedi kuduthamaga mogolo Pholisi ya thwalo le tefelo ya Boto le thwalo ya basˇomi 27. KGAOLO YA 4 TSELA YA TEKANYETSˇO YA MAEMO Botelele bja nako ya go sˇoma bja maloko a khansele Tsela ya bosetsˇhaba ya tekanyetsˇo ya maemo go tsˇa boeti 28.

29. Hlango ya Khansele ya Tekanyetsˇo ya maemo ya tsˇa Boeti

30. Mosˇomogolo ya Khansele le tekolo le go rwala maikarabelo

31. Hlamego ya Khansele 32.

33. Go tlosˇwa go boloko bja khansele

34. Go tlogela mosˇomo le go tlatsˇa dikgoba 35.

36. Dikopano tsˇa Khansele Sekhwama sa Khansele 37. Tiragatsˇo ya Public Finance Management Act go Khansele 38.

39. Dikomiti tsˇa Khansele 40. Tefelo ya maloko a Khansele Thwalo le mesˇomo ya mohlankedi mogolo wa netefatsˇo ya boleng wa Khansele Tumellano ya mosˇomo le ya phethagatsˇo ya mosˇomo ya mohlankedi mogolo wa netefatsˇo ya boleng 41.

42. Go tlegela mosˇomo le go rakwa ga mohlankedi mogolo wa netefatsˇo ya boleng le thawlo ya motswaoswere wa mohlankedi mogolo wa netefatsˇo ya boleng Pholisi ya thwalo le tefelo ya Khansele le thwalo ya basˇomi Phethagaletsˇo ya tekolo le mesˇomo ya Khansele 43. 44. KGAOLO YA 5 TSˇHIRELETSˇO YA TSˇA BOETI 5 10 15 20 25 30 35 40 45

45. Dikgoba tsˇa Mohlankedi wa Dingongorego tsˇa Boeti

46. Netefatsˇo ya sekeme

47. Ditshwanelo tsˇa Mohlankedi wa Dingongorego tsˇa Boeti malebana le 50 dingongorego tsˇa baeti 6 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 6 CHAPTER 6 TOURIST GUIDES Provincial Registrars of Tourist Guides Procedure relating to registration of tourist guides Competence Code of conduct and ethics Reporting of contraventions and lodging of complaints

47. Upon receiving a complaint in respect of any tourism services, facilities or products the Tourism Complaints Officer must— (a) (b) (c) (d) (e) (f) for the purpose of resolving the complaint, refer the complaint to an accredited scheme or arrangement contemplated in section 46; refer the complaint to the National Consumer Commission, provincial consumer protection authority or consumer court contemplated in the Consumer Protection Act if the Tourism Complaints Officer believes that the issues raised by the complaint can be dealt with expeditiously and fully by the body concerned; refer the complaint to the South African Police Service, if the complaint alleges that a person has committed an offence; refer the complaint to the equality court referred to in section 16 of the Promotion of Equality and Prevention of Unfair Discrimination Act, 2000 (Act No. 4 of 2000), if the complaint alleges unfair discrimination against a tourist; refer the complaint to another regulatory authority with jurisdiction over the matter; or deal with the matter in the prescribed manner. 5 10 15 20 25 CHAPTER 6 TOURIST GUIDES National Registrar of Tourist Guides 48. (1) The Minister must appoint a suitably qualified officer in the Department as the 30 National Registrar of Tourist Guides and publish his or her name in the Gazette. (2) The National Registrar must— (a) maintain a central database of all tourist guides registered by Provincial Registrars in terms of section 50; (b) prepare a code of conduct and ethics for tourist guides in accordance with 35 section 52; (c) hear and determine appeals and review irregularities under section 56; (d) monitor trends in the tourist guiding sector by conducting research and analysis; (f) (e) publish or otherwise disseminate information about tourist guides, associa- tions of tourist guides and any other information to promote and develop the tourist guiding sector nationally; and liaise with the Board, the Council, Provincial Registrars, tourist guides, associations of tourist guides, education and training authorities, organs of state, the South African Police Service, provincial consumer affairs bodies and any other person or organisation to— (i) (ii) (iii) cooperate on matters of mutual interest in the tourist guiding sector. facilitate the growth and development of the tourist guiding sector; improve and maintain standards in the tourist guiding sector; and 40 45 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 31 Nmr 3 ya 2014 31 (b) fetosˇa goba fedisˇa netefatsˇo ka swayaswayo ya Mohlankedi wa Dingongorego tsˇa Boeti. (4) Mohlankedi wa Dingongorego tsˇa Boeti— (a) o swanetsˇe go lekola phethagalo ya sekeme se netefaditsˇwego goba peakanyetsˇo; le 5 (b) a ka kgopela motho yo nago le maikarabelo a tsenyotirisˇong ya sekeme se netefaditsˇwego goba peakanyo go abela tshedimosˇo ye ka moo go ka hlokegago bakeng sa mabaka a tekolo. Ditshwanelo tsˇa Mohlankedi wa Dingongorego tsˇa Boeti malebana le dingongorego tsˇa baeti 10

48. National Registrar of Tourist Guides 49. 50. 51. 52. 53.

54. Action by Provincial Registrar regarding disqualification of tourist guides

55. Disciplinary measures

56. Appeals and reviews 57. Prohibitions

58. Disputes CHAPTER 7 GENERAL

47. Morago ga go hwetsˇa ngongorego malebana le ditirelo dife goba dife tsˇa boeti, didirisˇwa goba ditsˇweletsˇwa Mohlankedi wa Dingongorego tsˇa Boeti o swanetsˇe go— (a) bakeng sa morero wa go rarabolla bothata, isˇa ngongorego go sekeme se netefaditsˇwego goba pekanyetsˇo ye hlalosˇitsˇwego go karolo 46; isˇa ngongorego go Khomisˇene ya Bosetsˇhaba ya Bareki, bolaodi bja tsˇhireletsˇo ya bareki goba kgorotsheko ya bareki ye hlalosˇitsˇwego go Consumer Protection Act ge Mohlankedi wa Dingongorego tsˇa Boeti a dumela gore merero ye mongongoregi a boletsˇego ka yona e ka rarabollwa ke mokgatlo wo malebana ka bonako mme le ka phethagalo; isˇa ngongorego go Tirelo ya Maphodisa ya Afrika Borwa, ge ngongorego e belaetsˇa gore motho yoo o dirile molato; isˇa ngongorego kgorotshekong ya tekatekano ye hlalosˇitsˇwego go karolo 16 ya Promotion of Equality and Prevention of Unfair Discrimination Act, 2000 (Act No. 4 of 2000), ge ngongorego e belaetsˇa kgethollo ye sa lokago kgahlanong le moeti; isˇa ngongorego go Bolaodi bjo bongwe bja tshepetsˇo bjo bonago le maatla a molao morerong wo; goba sˇomana le morero ka tsela ye laeditsˇwego. (b) (c) (d) (e) (f) KGAOLO 6 DIHLAHLI TSˇA BAETI Mongwadisˇi wa Bosetsˇhaba wa Dihlahli tsˇa Baeti 48. (1) Tona o swanetsˇe go thwala mohlankedi yo swanetsˇego Kgorong bjalo ka Mongwadisˇi wa Bosetsˇhaba wa Dihlahli tsˇa Baeti mme a gatisˇe leina la gagwe Kuranteng ya mmusˇo. (2) Mongwadisˇi wa Bosetsˇhaba o swanetsˇe go— (a) hlokomela dathabeise ya bogareng ya dihlahli ka moka tsˇa baeti ngwadiitsˇwego ke Bangwadisˇi ba Diprofense go ya ka karolo 50; tsˇe (b) beakanyetsˇa melao ya maitshwaro le maitshwaro a mabotse bakeng sa dihlahli (c) (d) tsˇa baeti go ya ka karolo 52; theeletsˇa le go laola boipelaetsˇo le go sekaseka tsˇe sa sepelego ka tsela ka tlase ga karolo 56; lekola ditlwaelo lekaleng la hlahlo ya baeti ka go dira dinyakisˇisˇo le tshekatsheko; (f) (e) gatisˇa goba phatlalatsˇa tshedimosˇo mabapi le dihlahli tsˇa baeti, mekgatlo ya dihlahli tsˇa baeti mme le tshedimosˇo efe goba efe go godisˇa le go tlhabolla lekala la hlahlo ya baeti ka bosetsˇhaba; mme boledisˇana le Boto le Khansele, Bangwadisˇi ba Seprofense, dihlahli tsˇa baeti, balaodi ba thuto le katisˇo, makala a mmusˇo, Tirelo ya Maphodisa ya Afrika Borwa, mekgatlo ya merero ya bareki ya diprofense le motho ofe goba ofe goba mokgatlo go— (i) nolofatsˇa kgolo le tlhabollo ya lekala la hlahlo ya baeti; (ii) kaonafatsˇa le go hlokomela maemo lekaleng la hlahlo ya baeti; mme le tsˇhomisˇano mererong ya kgahlegelo ye tee lekaleng la hlahlo ya baeti. (iii) 15 20 25 30 35 40 45 50 32 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 Provincial Registrars of Tourist Guides 32 49. (1) The MEC in each province must appoint a suitably qualified officer in the province as the Provincial Registrar of Tourist Guides for that province and publish his or her name in the Provincial Gazette. (2) A Provincial Registrar must— 5 (a) for the purposes of section 50, keep a register of tourist guides within the province concerned and must— (i) record in the register the prescribed particulars with regard to each registered tourist guide; (ii) delete from the register the particulars of any tourist guide whose 10 registration has been withdrawn; (iii) make the prescribed endorsement against the name of any tourist guide (iv) whose registration has been suspended; and inform the National Registrar of anything done in terms of subpara- graphs (i), (ii) or (iii); 15 (b) publish or otherwise disseminate information about registered tourist guides within the province and associations of tourist guides and any other information to promote and develop the tourist guiding sector within the province; (c) promote and develop the tourist guiding sector within the province in any 20 manner other than as contemplated in paragraph (b); (d) deal with complaints lodged under section 53; (e) act in accordance with section 54 when a tourist guide becomes subject to any disqualification referred to in section 50(3); exercise disciplinary powers in accordance with section 55; and if he or she has reason to believe that any person, company or close corperation contravenes section 57, lay a charge with the South African Police Service. (f) (g) 25 Procedure relating to registration of tourist guides 50. (1) (a) Any person who wishes to be registered as a tourist guide must apply to a 30 Provincial Registrar in the prescribed manner. (b) The application must be accompanied by the prescribed registration fee. (2) No person may be registered as a tourist guide in terms of this Act unless he or she shows proof of the competence contemplated in section 51. (3) No person may be registered as a tourist guide in terms of this Act if he or she— (a) has been convicted of an offence in the Republic, other than an offence committed prior to 27 April 1994 associated with political objectives, and sentenced to imprisonment without the option of a fine or, in the case of fraud or any other offence involving dishonesty, to a fine or imprisonment or both; subject to subsection (4), has been convicted of an offence in a foreign country and sentenced to imprisonment without the option of a fine or, in the case of fraud or any other offence involving dishonesty, to a fine or imprisonment or both; loses his or her South African citizenship or right of permanent residence or work permit in the Republic; (b) (c) (d) has failed to pass the prescribed quality assurance process that a tourist guide must complete not later than two years after the date of his or her last registration as a tourist guide. (4) An offence contemplated in subsection (3)(b) must constitute an offence under South African law. (5) If the Provincial Registrar is satisfied that the applicant complies with the competence for registration as a tourist guide and that the applicant is not subject to any disqualification mentioned in subsection (3), he or she must register the applicant as a tourist guide. (6) When the Provincial Registrar registers any person as a tourist guide, he or she must issue to that person a registration certificate and a badge, which must be in the prescribed form. 35 40 45 50 55 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 33 Nmr 3 ya 2014 Bangwadisˇi ba Profense ba Dihlahli tsˇa Baeti 33 49. (1) MEC mo profenseng ye nngwe le ye nngwe bjalo ka Mongwadisˇi wa Profense wa Dihlahli tsˇa Baeti wa profense yeo o swanetsˇo go thwala motho yo swanetsˇego mo profenseng bjalo ka Mongwadisˇi wa Bosetsˇhaba wa Dihlahli tsˇa Baeti wa profense yeo mme a gatisˇe leina la gagwe mo Kuranteng ya mmusˇo ya profense. (2) Mongwadisˇi wa profense o swanetsˇe go— (a) bakeng sa merero ya karolo 50, a lota retsˇisetara ya dihlahli tsˇa baeti mo profenseng ye malebana mme o swanetsˇe go— (i) rekhota mo retsˇiesetareng dintlha tsˇe laeditsˇwego ka go elelwa hlahli ye nngwe le ye nngwe ye nngwadisˇitsˇwego; (ii) phumola mo retsˇisetareng dintlha tsˇa hlahli efe goba efe yeo ngwadisˇo ya yona e tlosˇitsˇwego; (iii) dira thekgo ye beilwego malebana le leina la hlahli efe goba efe yeo (iv) ngwadisˇo ya gagwe e emisˇitsˇwego; mme tsebisˇa Mongwadisˇi wa Bosetsˇhaba ka selo sefe goba sefe se dirilwego go ya ka ditemana (i), (ii) goba (iii); (b) gatisˇa goba phatlalatsˇa tshedimosˇo ka ga dihlahli tsˇe ngwadisˇitsˇwego mo profenseng mme le mekgatlo ya dihlahli tsˇa baeti mme le tshedimosˇo efe goba efe go godisˇa le go tlhabolla lekala la hlahlo ya baeti mo profenseng; (c) godisˇa le go tlhabolla lekala la dihlahli tsˇa baeti mo profenseng ka tsela efe goba efe ntle le ka mo go hlalosˇitsˇwego go tema (b); sˇomana le dingongorego tsˇe dirilwego ka tlase ga karolo 53; diragatsˇa magala a kgalemo go ya ka karolo 55; mme (d) (e) dira go ya ka karolo 54 ge hlahli ya baeti e tlosˇwa go ya ka karolo 50(3); (f) (g) ge a na le lebaka la go dumela gore motho ofe goba ofe, khamphani goba koporasi e tlola molao wa karolo 57, a bege molato le Tirelo ya Maphodisa ya Afrika Borwa. 5 10 15 20 25 Tshepetsˇo malebana le ngwadisˇo ya dihlahli tsˇa baeti 50. (1) (a) Motho ofe goba ofe yo a lakatsˇago go ngwadisˇwa bjalo ka hlahli ya baeti o swanetsˇe go dira kgopelo go Mongwadisˇi wa Profense ka tsela ye beilwego. 30 (b) Kgopelo e swanetsˇe go sepela le tefelo ye beilwego ya ngwadisˇo. (2) Ga go motho yo tla ngwadisˇwago bjalo ka hlahli ya baeti go ya ka Molao wo ntle le ge a hlatsela phethagalo ye hlalosˇitsˇwego go karolo 51. (3) Ga go motho yo a ka ngwadisˇwago bjalo ka hlahli ya baeti go ya ka Molao wo ge a— (a) ile a latofatsˇwa ka molato mo Rephabliki, ntle le Molato wo dirilwego pele ga la 27 Aporele 1994 wo malebana le maikemisˇetsˇo a sepolotiki, mme a ile a isˇwa kgolegong ntle le kgetho ya faene goba, mabapi le bofora goba molato ofe goba ofe wo akaretsˇago go se tshepagale, go tefelo ya faene goba go isˇwa kgolegong goba ka bobedi ba tsˇona; (b) go ya ka karolwana (4), o tsˇhotsˇhisˇeditsˇwe molato nageng ye sˇele mme a isˇwa kgolegong ntle le kgetho ya faene goba, mabapi le bofora goba molato ofe goba ofe wo akaretsˇago go se tshepagale, go tefelo ya faene goba go isˇwa kgolegong goba ka bobedi ba tsˇona; a felelwa ke go ba moagi wa mo Afrika Borwa goba tokelo ya bo ba moagi wa go ya go ile goba tumelelo ya go sˇoma mo Rephabliki; (c) (d) a paletsˇwe ke go atlega go tshepetsˇo ya netefatsˇo ya boleng yeo e swanetsˇego ke go phethagatsˇa ke hlahli ya baeti mo mengwageng ye mebedi morago ga letsˇatsˇi la mafelelo la ngwadisˇo ya gagwe bjalo ka hlahli ya baeti. 35 40 45 (4) molato wo hlalosˇitsˇwego go karolwana (3)(b) o swanetsˇe go ba molato ka tlase ga 50 molao wa Afrika Borwa. (5) Ge Mongwadi wa Profense a kgotsofala gore mokgopedi o sepelelana le phethagatsˇo ya ngwadisˇo bjalo ka hlahli ya baeti mme le gore mokgopedi ga a na tsˇe di mo ganetsˇago tsˇe hlalosˇitsˇwego go karolwana (3), o swanetsˇe go ngwadisˇa mokgopedi bjalo ka hlahli ya baeti. (6) Ge Mongwadisˇi wa Profense a ngwadisˇa motho ofe goba ofe bjalo ka hlahli ya baeti, o swanetsˇe go nea motho yoo setifikeiti sa ngwadisˇo le petsˇe, tsˇeo di swanetsˇego go ba ka tsela ye beilwego. 55 34 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 34 (7) Registration as a tourist guide is valid— (a) (b) for a period of three years, reckoned from the date of issue of the registration certificate; and in all the provinces of the Republic. (8) (a) Any person registered as a tourist guide may before the end of the period for which he or she has been registered, apply to the Provincial Registrar on the prescribed form for the renewal of his or her registration as a tourist guide in respect of the ensuing period of three years. (b) If the person so applies for the renewal of his or her registration, his or her registration must upon payment of the prescribed fee be renewed, unless he or she has become subject to any disqualification referred to in subsection (3) since the previous registration or renewal of registration. (9) If a tourist guide has since his or her registration acquired a competence contemplated in section 51 in a prescribed field of specialisation or an additional competence within a prescribed field of specialisation, the Provincial Registrar must, on the application of the tourist guide made in the prescribed manner, accompanied by the prescribed fee, issue to the tourist guide a new registration certificate reflecting that competence and also a new badge, which must be in the prescribed form. (10) Subject to subsections (11) and (12), the Provincial Registrar may refuse to approve an application for registration as a tourist guide if the applicant’s registration was withdrawn on the grounds of misconduct in terms of section 55 at any time within a period of three years preceding the date of application. (11) Before the Provincial Registrar refuses to approve an application for registration under subsection (10), he or she must, by notice sent by registered post or any other effective method, inform the applicant of the possible refusal and the reason therefor and call upon the applicant to submit such representations in connection therewith as he or she may wish to make, within a period specified in the notice, which, in any case, may not be fewer than 30 days from the date of the notice. (12) Before the Provincial Registrar decides on an application under this section, he or she must consider the representations, if any, made by the applicant in accordance with subsection (11). 5 10 15 20 25 30 Competence

51. The competence referred to in section 50 must be determined by the South African Qualifications Authority in accordance with the national qualifications framework contemplated in the National Qualifications Framework Act, 2008 (Act No. 67 of 2008). 35 Code of conduct and ethics 52. (1) The National Registrar must in the prescribed manner, after consultation with the MEC, the Provincial Registrars and stakeholder groupings, prepare and publish a code of conduct and ethics with which every registered tourist guide must comply. (a) (2) The code of conduct and ethics must include provisions requiring a tourist guide— to take all reasonable steps to ensure the safety of a tourist whom the tourist guide is accompanying; and to render services which comply with any norms and standards determined under section 7. (b) Reporting of contraventions and lodging of complaints 40 45 53. (1) (a) Any person may report a contravention of section 57(1), (2) or (3) with a Provincial Registrar. (b) The Provincial Registrar must, if the complaint discloses an offence, lay a charge with the South African Police Service. (c) In the case of a contravention of section 57(2), the Provincial Registrar must act 50 in accordance with section 54. (2) (a) Any person may lodge a complaint with a Provincial Registrar regarding the misconduct of a tourist guide. GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 35 Nmr 3 ya 2014 35 (7) Ngwadisˇo bjalo ka hlahli ya baeti e sˇoma— (a) mengwaga ye meraro, go tloga letsˇatsˇikgwedi leo e filwego ka lona la setifikeiti sa ngwadisˇo; mme (b) mo diprofenseng ka moka tsˇa Rephabliki. (8) (a) Motho ofe goba ofe yo ngwadisˇitsˇwego bjalo ka hlahli ya baeti, pele nako ye a ngwadisˇitsˇwego ka yona e fela, a ka dira kgopelo go Mongwadisˇi wa Profense mo foromong ye beilwego ya ya mpshafatsˇo ya ngwadisˇo ya gagwe bjalo ka hlahli ya baeti malebana le nako ye latelago ya mengwaga ye meraro. (b) Ge motho a dira kgopelo ya go mpshafatsˇa ngwadisˇo ya gagwe, ngwadisˇo ya gagwe, ka tefelo ya tshelete ya ngwadisˇo, e swanetsˇe go mpshafatsˇwa, ntle le ge a amega mabakeng a go se dumelelwe ao a hlalosˇitsˇwego go karolwana (3) go tloga ngwadisˇong ye filego goba mpshafatsˇong ya ngwadisˇo. (9) Ge hlahli ya baeti go tloga ngwadisˇong ya gagwe a hweditsˇe phethagatsˇo ye hlalosˇitsˇwego go karolo 51 mo boitemogelong bjo bo rilego goba bokgoni bjo okeditsˇwego mo boitemogelong bjo itsˇego, Mongwadisˇi wa Profense o swanetsˇe go, mo kgopelong ya hlahli ya baeti, yeo e dirilwego ka tsela ye beilwego, ye sepelago le tefelo ye beilwego, nea hlahli ngwadisˇo ye setifikeiti sa ngwadisˇo ya mpsha se laetsˇago gore bokgoni gape le petsˇe ye mpsha, tsˇeo di swanetsˇego go ba ka tsela ye beilwego. (10) Go ya ka dikarolwana (11) le (12), Mongwadisˇi wa Profense a ka gana go dumelela kgopelo ya ngwadisˇo ya hlahli ya baeti ka lebaka la maitshwarompe go ya ka karolo 55 ka nako efe goba efe mo makong ya mengwaga ye meraro ya go latela letsˇatsˇikgwedi la kgopelo. (11) Pele Mongwadisˇi wa Profense a gana go dumela kgopelo ya ngwadisˇo ka tlase ka karolwana (10), o swanetsˇe go, ka tsebisˇo ye rometsˇwego ka poso ye ngwadisˇitsˇwego goba tsela efe goba efe ye sˇomago, tsebisˇa mokgopedi ka ga kgonagalo ya kganetsˇo le lebaka la gona mme le go botsˇa mokgopedi gore a romele dikemedi tsˇe malebana le se ka moo a ka nyakago go dira ka gona, mo nakong ye hlalosˇitsˇwego tsebisˇong, yeo e lego gore, e ka se be ye nnyane ga matsˇatsˇi a 30 go tloga letsˇatsˇikgweding la tsebisˇo. (12) Pele Mongwadisˇi wa Profense a ka dira sephetho ka ga kgopelo ka tlase ga karolo ye, o swanetsˇe go akanya dikemedi, ge di le gona, tsˇe dirilwego ke mokgopedi go ya ka karolwana (11). 5 10 15 20 25 30 Bokgoni

51. Bokgoni bjo hlalosˇitsˇwego go karolo 50 bo swanetsˇe go laetsˇwa ke Bolaodi ba Boitemogelo bja Afrika Borwa go ya ka tlhako ya bosetsˇhaba ya boithutelo ye hlalosˇitsˇwego go National Qualifications Framework Act, 2008 (Act No. 67 of 2008). 35 Molao wa maitshwaro le maitshwaro a mabotse 52. (1) Mongwadisˇi wa Bosetsˇhaba, ka tsela ye beilwego, morago ga go rerisˇana le MEC, Bangwadisˇi ba Profense le sihlpha tsˇa bakgathatema, o swanetsˇe go beakanya le go gatisˇa molao wa maitshwaro le maitshwaro a mabotse ao hlahli ye nngwe le ye nngwe e swanetsˇego go a latela. (2) Molao wa maitshwaro le maitshwaro a mabotse o swanetsˇe go akaretsˇa ditaelo tsˇe 40 hlokago gore hlahli ya baeti e— (a) e tsˇee magato ka moka a hlokegago go netefatsˇa bolokego ya moeti yoo a sepelago le hlahli ya baeti; mme (b) go abela ditirelo tsˇeo di sepelelanago le ditlwaedi dife goba dife le maemo ao 45 a laelwago ka tlase ga karolo 7. Go bega ditlolo tsˇa molao le go dira dingongorego 53. (1) (a) Motho ofe goba ofe a ka bega tlolo ya karolo 57(1), (2) goba (3) go Mongwadisˇi wa Profense. (b) Mongwadisˇi wa Profense o swanetsˇe, ge ngongorego e laetsˇa molato, a bege 50 molato go Tirelo ya Maphodisa ya Afrika Borwa. (c) Bakeng sa tlolo ya karolo 57(2), Mongwadisˇi wa Profense o swanetsˇe go dira go ya ka karolo 54. (2) (a) Motho ofe goba ofe a ka bega ngongorego go Mongwadisˇi wa Profense malebana le maitshwarompe a hlahli ya baeti. 55 36 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 36 (b) The Provincial Registrar must, if the complaint discloses— (i) a contravention of this Act or any other law constituting an offence, lay a charge with the South African Police Service and act in accordance with section 54; (ii) misconduct not constituting an offence, including a contravention of the code of conduct and ethics contemplated in section 52, act in accordance with section 54. 5 (3) A Provincial Registrar concerned must within 14 days report to the National Registrar in writing the result of any case dealt with in terms of this section. Action by Provincial Registrar regarding disqualification of tourist guides 10 54. (1) (a) If a Provincial Registrar has reason to believe that a tourist guide has become subject to any disqualification referred to in section 50(3), the Provincial Registrar must by notice, sent by registered post or any other effective method, inform the tourist guide of the allegation against him or her and call upon that tourist guide to submit such representations in connection therewith as he or she may wish to make. (b) The representations must be submitted to the Provincial Registrar within the period specified in the notice, which may not be fewer than 30 days from the date of the notice. (2) The notice must direct the attention of the tourist guide to the possibility of his or her registration as a tourist guide being withdrawn. (3) The tourist guide may present his or her case personally before the Provincial Registrar or through an adviser of his or her choice. (4) If, after considering the allegations against the tourist guide and his or her representations, if any, the Provincial Registrar is satisfied that one or more of the disqualifications referred to in section 50(3) are applicable, the Provincial Registrar must withdraw the registration as a tourist guide. (5) (a) The Provincial Registrar may, by the notice referred to in subsection (1), suspend, for a period not exceeding 30 days, the registration of the tourist guide concerned, pending the decision of the Provincial Registrar under subsection (4). (b) The Provincial Registrar must, before the decision to suspend the registration of the tourist guide is taken, afford the tourist guide an opportunity to make representations to show why the registration should not be suspended. (6) Subsection (3) applies to any proceedings for the suspension of the registration of a tourist guide under subsection (5). (7) If the registration of a tourist guide is suspended in terms of subsection (5), the Provincial Registrar must make the prescribed endorsement in the register of tourist guides referred to in section 49(2), against the name of the tourist guide. (8) The Provincial Registrar must cause the names of any person whose registration has been withdrawn under this section to be published in the Gazette and in at least one newspaper that circulates in the province concerned. Disciplinary measures 55. (1) (a) A Provincial Registrar must institute an investigation or cause an investigation to be instituted if he or she has reason to believe that a tourist guide is guilty of misconduct by— (i) contravening a provision of this Act or any other law; (ii) contravening the code of conduct and ethics referred to in section 52; or (iii) failing to comply with any condition subject to which he or she has been registered. (2) (a) A Provincial Registrar who institutes an investigation or causes an investigation to be instituted contemplated in subsection (1) must by notice, sent by registered post or any other effective method, inform the tourist guide of the charge against him or her. (b) The notice must call upon that tourist guide to submit such representations in connection with the charge as he or she may wish to make, within a period specified in the notice, which may not be fewer than 30 days from the date of the notice. 15 20 25 30 35 40 45 50 55 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 37 Nmr 3 ya 2014 37 (b) Mongwadisˇi wa Profense o swanetsˇe, ge ngongorego e hlalosˇa— (i) tlolo ya Molao wo goba molao ofe goba ofe wo o laetsˇago molato, a bege molato go Tirelo ya Maphodi a Afrika Borwa mme a dire go ya ka karolo 54; (ii) maitshwarompe ao e sego molato, go akaretsˇwa tlolo ya molao wa maitshwaro le maitshwaro a mabotse ye hlalosˇitsˇwego go karolo 52, go dira go ya ka karoro 54. 5 (3) Mongwadisˇi wa Profense yo malebana o swanetsˇe mo matsˇatsˇing a 14 go bega go Mongwadisˇi wa Bosetsˇhaba ka tsela ya lengwalo, poelo ya molato ofe goba ofe wo o sepeditsˇwego go ya ka karolo ye. Magato ka Mongwadisˇi wa Profense malebana le go tlosˇwa ga dihlahli tsˇa baeti 10 54. (1) (a) Ge Mongwadisˇi wa Profense a na le lebaka la go dumela gore hlahli ya baeti e swanelwa ke kgethollo efe goba efe ye e hlalosˇitsˇwego go karolo 50(3), Mongwadisˇi wa Profense o swanetsˇe go, ka tsebisˇo, ye rometsˇwego ke poso ye ngwadisˇitsˇwego goba tsela efe goba efe ye sˇomago, tsebisˇa hlahli ya baeti ka ga dipelaelo kgahlanong le ena mme a bitsˇwa go romela dikemedi tsˇe malebana tsˇeo a ka nyakago go di diragatsˇa. 15 (b) dikemedi di swanetsˇe go romelwa go Mongwadisˇi wa Profense mo nakong ye tsˇeo di ka se bego bonnyane ba matsˇatsˇi a 30 go tloga laeditsˇwego tsebisˇong, letsˇatsˇikgwedi la tsebisˇo. (2) Tsebisˇo e swanetsˇe go llaetsˇa hlahli ya baeti ka kgonagalo ya gore ngwadisˇo ya 20 gagwe e ka tlosˇwa. (3) Hlahli ya baeti e ka araba molato wa yona ka bo yona go Mongwadisˇi wa Profense goba ka moeletsˇi wa boikgethelo bja gagwe. (4) Ge e le gore, morago ga go elelwa dipelaelo kgahlanong le hlahli ya baeti le dikemedi tsˇa gagwe, ge di le gona, Mongwadisˇi wa Profense a kgotsofala gore go tlosˇwa go ngwadilwego go karolo 50(3) go swanetsˇe, Mongwadisˇi wa Profense o swanetsˇe go tlosˇa ngwadisˇo ya hlahli ya baeti. (5) (a) Mongwadisˇi wa Profense a ka, ka tsebisˇo ye hlalosˇitsˇwego go karolwana ye (1), emisˇa, nako ye sa fetego matsˇatsˇi a 30, ngwadisˇo ya hlahli ya baeti ye amegago, go sa emetsˇe sephetho sa Mongwadisˇi wa Profense ka tlase ga karolwana (4). (b) Mongwadisˇi wa Profense o swanetsˇe go, pele sepheto sa go emisˇa ngwadisˇo ya hlahli ya baeti se dirwa, nea hlahli ya baeti monyetla wa go phethagaletsˇa dikemedi go laetsˇa gore ke ka eng ngwadisˇo e sa swanela go emisˇwa. (6) Karolwana (3) e sˇoma go ditshepetsˇo dife goba dife bakeng sa go emisˇwa ga ngwadisˇo ya hlahli ya baeti ka tlase ga karolwana (5). (7) Ge ngwadisˇo ya hlahli ya baeti e emisˇitsˇwe go ya ka karolwana (5), Mongwadisˇi wa Profense o swanetsˇe go phethagaletsˇa thekgo retsˇisetareng ya dihlahli ye hlalosˇitsˇwego go karolo 49(2), kgahlanong le leina la hlahli ya baeti. (8) Mongwadisˇi wa Profense o swanetsˇe go netefatsˇa gore maina batho bafe goba bafe ao dingwadisˇo tsˇa bona di emisˇitsˇwego ka tlase ga karolo ye gore a gatisˇwe Kuranteng ya Mmusˇo mme le gare ga kuranta le ge e ka ba ye tee ye phatlalatsˇwago mo profenseng ye malebana. 25 30 35 40 Magato a kgalemo 55. (1) (a) Mongwadisˇi wa Profense o swanetsˇe go rulaganya dinyakisˇisˇo goba go diragatsˇa dinyakisˇisˇo ge a na le lebaka la go dumela gore hlahli ya baeti e na le molato wa maitshwarompe ka— 45 (i) go tlola taelo ya Molao wo goba molao ofe goba ofe; (ii) go tlola molao wa maitshwaro le maitshwaro a mabotse ao a hlalosˇitsˇwego go karolo 52; goba (iii) go palelwa ke go latela dipeelano dife goba dife tsˇeo a ngwadisˇitsˇwego go 50 tsˇona. (2) (a) Mongwadisˇi wa Profense yo a rulaganyago nyakisˇisˇo goba yo a diragatsˇago nyakisˇisˇo ye hlalosˇitsˇwego go karolwana (1) o swanetsˇe go, ka tsebisˇo, ye rometsˇwego ka poso ye ngwadisˇitsˇwego goba tsela efe goba efe ye sˇomago, tsebisˇa hlahli ya baeti ka ga tefelo kgahlanong le yena. (b) Tsebisˇo e swanetsˇe go bitsˇa hlahli ya baeti go romela dikemedi tsˇe malebana le molato wo a nyakago go o dira, mo nakong ye laetsˇwego tsebisˇong, mme yeo e ka se bego matsˇatsˇi a ka tlase go a 30 go tloga letsˇatsˇikgweding la tsebisˇo. 55 38 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 38 (c) The notice must direct the attention of the tourist guide to the possible penalties referred to in subsection (4). (3) The tourist guide may present his or her case personally before the Provincial Registrar or through an adviser of his or her choice. (4) If, after considering the charge against the tourist guide and his or her representations, if any, the Provincial Registrar is satisfied that the tourist guide is guilty of the charge of which he or she is accused, the Provincial Registrar may— (a) (b) issue a warning to the tourist guide; impose the prescribed fine, which may not exceed R10 000, on the tourist guide; or (c) withdraw the registration as a tourist guide for such period, not exceeding five years, as the Provincial Registrar may determine. (5) (a) The Provincial Registrar may, by notice contemplated in subsection (2)(a), suspend, for a period not exceeding 30 days, the registration of the tourist guide concerned, pending the decision of the Provincial Registrar under subsection (4). (b) The Provincial Registrar must, before the decision to suspend the registration of the tourist guide is taken, afford the tourist guide an opportunity to make representations to show why the registration should not be suspended. (6) Subsection (3) applies to any proceedings for the suspension of the registration of a tourist guide under subsection (5). (7) If the registration of a tourist guide is suspended in terms of subsection (5), the Provincial Registrar must make the prescribed endorsement in the register of tourist guides referred to in section 49(2), against the name of the tourist guide. Appeals and reviews 56. (1) Any person who is aggrieved by a decision of a Provincial Registrar may appeal against the decision in question to the National Registrar in the prescribed manner, within the prescribed period and upon payment of the prescribed fee. (2) The appellant may argue his or her appeal personally before the National Registrar, or through an adviser of his or her choice. (3) The National Registrar may confirm, set aside or amend the decision. (4) The power to determine an appeal in terms of this section is not restricted to the merits of the decision appealed against, but includes the power to review any irregularity alleged regarding the decision. Prohibitions 57. (1) No person who is not a registered tourist guide or whose registration as a tourist guide has been suspended or withdrawn, may for reward, whether monetary or otherwise, act as a tourist guide. (2) No person who has become subject to any disqualification referred to in section 50(3) may for reward, whether monetary or otherwise, act as a tourist guide. (3) No person, company or close corporation may for the promotion of any business undertaking conducted by him, her or it, employ or continue to employ as a tourist guide any person who is not a registered tourist guide or whose registration as a tourist guide has been suspended or withdrawn or who has become subject to a disqualification contemplated in subsection (2). Disputes

58. Any dispute or disagreement between the National Registrar and a Provincial Registrar concerning the performance of any of the functions contemplated in sections 49, 50, 52, 53, 54, 55 or 56 must— (a) be dealt with in accordance with the principles of cooperative government and intergovernmental relations referred to in section 41 of the Constitution of the Republic of South Africa, 1996, and the provisions of the Intergovernmental Relations Framework Act, 2005 (Act No. 13 of 2005); and (b) whenever necessary, be settled in accordance with Chapter 4 of the Intergovernmental Relations Framework Act, 2005. 5 10 15 20 25 30 35 40 45 50 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 39 Nmr 3 ya 2014 39 (c) Tsebisˇo e swanetsˇe go laetsˇa hlahli ya baeti go dikotlo tsˇa kgonagalo tsˇe go bolelwago ka tsˇona go karolwana (4). (3) Hlahli ya baeti e ka arabela molato wa yona ka boyona go Mongwadisˇi wa Profense goba moeletsˇi wa boikgethelo bja gagwe. (4) Ge e le gore, morago ga go elelwa molato wa hlahli ya baeti le dikemedi tsˇa gagwe, ge di le gona, Mongwadisˇi wa Profense a kgotsˇofetsˇe gore hlahli ya baeti e na le molato wo e belayetsˇwego ka ona, Mongwadisˇi wa Profense a ka— (a) nea temosˇo go hlahli ya baeti; (b) (c) lefisˇa hlahli ya baeti faene ye beilwego, yeo e ka se fetego R10 000; goba tlosˇa ngwadisˇo bjalo ka hlahli ya baeti bakeng sa botelele bja nako ye sa fetego mengwaga ye mehlano ka moo Mongwadisˇi wa Profense a ka laolago ka gona. (5) (a) Mongwadisˇi wa Profense a ka, ka tsebisˇo ye hlalosˇitsˇwego go karolwana (2)(a), emisˇa, botelele bja nako ye fetego matsˇatsˇi a 30, ngwadisˇo ya hlahli ya baeti ye malebana, go sa emetsˇwe sepheto sa Mongwadisˇi wa Profense ka tlase ga karolwana (4). (b) Mongwadisˇi wa Profense o swanetsˇe go, pele sepheto sa go emisˇwa ngwadisˇo ya hlahli ya baeti, nea hlahli ya baeti monyetla wa go phethagaletsˇa dikemedi go laetsˇa gore ke ka eng ngwadisˇo e swanela go emisˇwa. (6) Karolwana (3) e sˇoma go ditshepetsˇo dife goba dife bakeng sa kemisˇo ya ngwadisˇo hlahli ya baeti ka tlase ga karolwana (5). (7) Ge ngwadisˇo ya hlahli ya baeti e emisˇitsˇwe go ya ka karolwana (5), Mongwadisˇi wa Profense o swanetsˇe go phethagatsˇa tsenyo ye beilwego go retsˇisetara ya dihlahli tsˇa baeti ye hlalosˇitsˇwego go karolo 49(2), kgahlanong le leina la hlahli ya baeti. Boipelatsˇo le ditshekaseko 56. (1) Motho ofe goba ofe yo nago le ngongorego ya sepheto sa Mongwadisˇi wa Profense a ka dira boipelaetsˇo kgahlanong le sephetho seo go Mongwadisˇi wa Bosetsˇhaba ka tsela ye beilwego, mme mo nakong ye beilwego le ka tefelo ye hlokegago. (2) Mongongoregi a ka ikarabela boipelaelo bja gagwe ka boyena pele ga Mongwadisˇi wa Bosetsˇhaba, goba ka moeletsˇi wa boikgethelo bja gagwe. (3) Mongwadisˇi wa Bosetsˇhaba a ka netefatsˇa, a beyela thoko goba a fetosˇa sepheto se. (4) Maatla a go laola boipelaetsˇo go ya ka karolo ye felele go phethagalo ya sepheto se se tsˇerwego kgahlanong le yona, efela a akaretsˇa maatla a sekaseko ya go sepele ka tsela gofe goba gore malebana le sepheto. 5 10 15 20 25 30 35 Dithibelo 57. (1) Motho yo e sego hlahli ya baeti ye ngwadisˇitsˇwego goba yo nwadisˇo ya gagwe e tlosˇitsˇwego ga se a swanela go dira bjalo ka hlahli ya baeti ka lebaka la kholego, le ge e ka ba tsˇhelete. (2) Motho yo a tlosˇitsˇwego mabaka a laeditsˇwego go karolo 50(3) ga se a swanela go 40 dira bjalo ka hlahli ya baeti bakeng sa kholego goba tshelete. (3) Ga go motho, khamphani goba koporasi ye, bakeng sa papatsˇo ya kgwebo efe goba efe yeo e diragatsˇwago ke yena goba yona, e ka thwalago motho yo a sa ngwadisˇwago bjalo ka hlahli ya baeti goba yoo ngwadisˇo ya gagwe e emisˇitsˇwego goba e tlosˇitsˇwego goba yoo a tlosˇitsˇwego go ya ka mabaka a hlalosˇitsˇwego go karolwana (2). Dithulano

58. Thulano efe goba efe goba ngangisˇano magareng ga Mongwadisˇi wa Bosetsˇhaba le Mongwadisˇi wa Profense malebana le phethagatsˇo ya mesˇomo efe goba efe ye hlalosˇitsˇwego go dikarolo 49, 50, 52, 53, 54, 55 goba 56 e swanetsˇe go— (a) rarabollwa go ya ka dikokwane tsˇa mmusˇo wa tirisˇano le ditswalano tsˇa mebusˇo tsˇe hlalosˇitsˇwego go karolo 41 ya Molaotheo wa Rephabliki ya Afrika Borwa, 1996, mme le ditaelo tsˇa the Intergovernmental Relations Framework Act, 2005 (Act No. 13 of 2005); mme (b) ge go hlokega, rarabollwa go ya ka Kgaolo 4 ya the Intergovernmental Relations Framework Act, 2005. 45 50 55 40 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 40 CHAPTER 7 GENERAL Offences and penalties 59. (1) A person is guilty of an offence and liable on conviction to a fine or imprisonment for a period not exceeding one year if he or she— (a) professes to be a member of a scheme contemplated in section 28(3), while he or she is not such a member. (b) uses in relation to any tourism services, facilities or products offered by him or her any depiction or depictions of a star or stars, or any other prescribed insignia, unless he or she is a member of a scheme contemplated in section 28(3); (c) uses in relation to any tourism services, facilities or products offered by him or her an insignia depicting a star or number of stars, or any other prescribed insignia, which is greater than the number which he or she is authorised to depict in terms of such tourism services, facilities or products; (d) knowingly makes or assists in providing information or any document, required by this Act, that contains an untrue statement of a material fact; (e) knowingly omits to state a material fact in or on any document referred to in paragraph (d); or contravenes section 57(1), (2) or (3). (f) (2) Any company or close corporation that contravenes section 57(3) is guilty of an offence and liable on conviction to a fine not exceeding R100 000,00. Delegations and assignments 60. (1) The Minister may in writing and subject to such conditions as the Minister may determine, delegate or assign to the Director-General, any other officer of the Department or any organ of state any power or duty conferred on the Minister by this Act. (2) The Minister may not delegate the power— (a) (b) (c) (d) to determine norms and standards in terms of this Act; to appoint a member of the Board; to appoint a member of the Council; or to make a regulation. (3) The Director-General may in writing and subject to such conditions as the Director-General may determine, delegate or assign to any other officer of the Department, any power or duty conferred on the Director-General in terms of this Act or delegated or assigned to the Director-General under subsection (1). (4) Any delegation or assignment under subsection (1) or (3)— (a) must be in writing; (b) does not divest the person who made the delegation or assignment of the power delegated or duty assigned; (c) does not prevent the person who made the delegation or assignment from exercising the power or performing the duty so delegated or assigned; and (d) may at any time be withdrawn by the person who delegated the power or assigned the duty. Regulations 61. (1) The Minister may, by notice in the Gazette, make regulations regarding— tourism information and monitoring system (a) in relation to the national contemplated in section 5— (i) (ii) the nature and form of the system; the categories, content and form of the data and information to be captured on the system; the content, form and manner in which organs of state must provide the Minister with data and information and the intervals at which the information and data must be provided; and (iii) 5 10 15 20 25 30 35 40 45 50 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 41 Nmr 3 ya 2014 41 KGAOLO 7 KAKARETSˇO Melato le dikotlo 59. (1) Motho o na le molato mme ka go tsˇhotsˇhiswa, o tla swanela ke kotlo ya faene goba go isˇwa kgolegong nako ye fetego ngwaga wo tee ge a— (a) dumela go ba leloko la sekeme se hlalosˇitsˇwego go karolo 28(3), mme e se leloko. (b) dirisˇa malebana le ditirelo tsˇa boeti, didirisˇwa goba ditsˇweletsˇwa tsˇe abelwago ke ena goba taetsˇo efe goba efe goba ditaetsˇo tsˇa naledi goba dinaledi, goba leswao le lengwe le lengwe, ntle le ge e le leloko la sekeme se hlalosˇitsˇwego go karolo 28(3); (c) dirisˇa ditirelo dife goba dife tsˇa boeti, didirisˇwa goba ditsˇweletsˇwa tsˇe fiwago ke yena leswao le laetsˇago naledi goba palo ya dinaledi, goba leswao lefe goba lefe le beilwego, tsˇeo di fetago palo ya tsˇe a dumeletsˇwego go di laetsˇa go ya ka ditirelo tsˇe tsˇa boeti, didirisˇwa goba ditsˇweletsˇwa; (d) abela goba a thusˇa go abela tshedimosˇo ka go tseba goba tokomane efe goba efe ye hlokegago Molaong wo, yeo e nago le ditatamente tsˇa ditlabakelo tsˇa bofora; (e) ka go tseba , ntsˇa nnete ya ditlabakelo tokomaneng efe goba efe ye malebana le tema (d); goba a tlola ditaelo tsˇa karolo 57(1), (2) goba (3). (f) (2) Khamphani efe goba efe goba koporasi ye tlolago karolo 57(3) e na le molato mme ge e tsˇhotsˇhiswa e tla lefa faene ye sa fetego R100 000,00. Phetisˇetsˇo ya maatla le mesˇomo 60. (1) Tona, ka tsela ya lengwalo mme go ya ka dipeelano tsˇe ka laelwago ke Tona, a ka laola, romela goba nea mosˇomo go Molaodi-Kakaretsˇo, mohlankedi ofe goba ofe wa Kgoro goba lekala la mmusˇo maatla afe goba afe goba mosˇomo we filwego Tona ke Molao wo. (2) Tona a ka se nee maatla a go— laola ditlwaelo le maemo go ya ka Molao wo; thwala leloko la Boto; thwala leloko la Khansele; goba (a) (b) (c) (d) dira molawana. (3) Molaodi-Kakaretsˇo a ka, ka tsela ya lengwalo mme go ya ka dipeelano tsˇe Molaodi-Kakaretsˇo a ka di laelago, romela goba nea mohlankedi ofe goba ofe wa Kgoro, maatla afe goba afe goba mosˇomo wo filwego Molaodi-Kakaretsˇo go ya ka Molao goba wo rometsˇwego goba wo filwego ka tlase ga karolwana (1). (4) Thomelo efe goba efe goba mosˇomo ka tlase ga karolwana (1) goba (3)— 5 10 15 20 25 30 35 (a) o swanetsˇe go ba ka tsela ya lengwalo; (b) ga o tlosˇe motho yo rometsˇego goba yo filego maatla a go phethagatsˇa goba 40 mosˇomo wo neilwego; (c) ga o thibele motho yo rometsˇego goba yo neilego mosˇomo go diragatsˇa maatla goba go phethagatsˇa mosˇomo wo go rometsˇwego go ona goba wo neilwego. (d) o ka emisˇwa ka nako efe goba efe ke motho yo neilego maatla goba a neilego mosˇomo. Melawana 61. (1) Tona a ka, ka tsebisˇo Kuranteng ya mmusˇo, dira Melawana malebana le— (a) tshedimosˇo ya bosetsˇhaba ya tsˇa boeti le tsela ya ya tekolo ye hlalosˇitsˇwego go karolo 5— (i) (ii) magoro ka moka, tshwaraganyo le mohuta wa datha le tshedimosˇo yeo e seemo le sebopego sa tsela ye; (iii) tla lotwago mo sedirisˇweng se; tshwaraganyo, mokgwa le ka moo makala a mmusˇo a swanetsˇego go abela Tona ka datha le tshedimosˇo le dinako tsˇeo tshedimosˇo le data di swanetsˇego go abelwa; mme 45 50 55 42 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 42 (iv) any other matter necessary for the proper administration and functioning of the system; (b) lodging complaints with the Tourism the manner and procedure for Complaints Officer; (c) any matter which may or must be prescribed in terms of this Act; and (d) generally, any ancillary or incidental administrative or procedural matter that it is necessary or expedient to prescribe for the proper implementation or administration of this Act. 5 (2) A regulation made under this section may, for any contravention thereof, or failure to comply therewith, prescribe a fine or imprisonment for a period not exceeding 12 months or to both a fine and such imprisonment. 10 Repeal of laws

59. Offences and penalties

60. Delegations and assignments 61. 62. 63. 64. Regulations Repeal of laws Transitional provisions and savings Short title and commencement SCHEDULE 1 TRANSITIONAL PROVISIONS AND SAVINGS 1. 2. 3. 4. 5. 6. 7. Definitions Members of South African Tourism Board Grading and classification schemes established under repealed Act National Registrar of Tourist Guides and Provincial Registrars of Tourist Guides Tourist guides Disciplinary measures, appeals, reviews and criminal proceedings General CHAPTER 1 INTERPRETATION AND OBJECTS Definitions

62. The following Acts are hereby repealed: (a) (b) (c) (d) the Tourism Act, 1993 (Act No. 72 of 1993); the Tourism Amendment Act, 1996 (Act No. 105 of 1996); the Tourism Amendment Act, 2000 (Act No. 8 of 2000); and the Tourism Second Amendment Act, 2000 (Act No. 70 of 2000). Transitional provisions and savings

63. The transitional provisions and savings contained in Schedule 1 must be read and applied as substantive provisions of this Act. Short title and commencement 64. (1) This Act is called the Tourism Act, 2014, and takes effect on a date to be determined by the President by proclamation in the Gazette. (2) Different dates may be so determined in respect of different provisions of this Act. 15 20 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 43 Nmr 3 ya 2014 43 (iv) morero ofe goba ofe wo hlokegago bakeng sa tshepetsˇo le tsˇhomisˇo ye phethagetsˇego ya tsela ye; (b) mokgwa le tshepetsˇo ya go dira dingongorego le Mohlankedi wa Dingongorego tsˇa Boeti; (c) morero ofe goba ofe wo o ka goba swanetsˇe o laolwe go ya ka Molao wo; 5 mme (d) kakaretsˇo, morero ofe goba ofe wa thusˇo goba wo bohlokwa wa tshepetsˇo woo go nago le hlokego goba o phethagatsˇwe bakeng sa tsenyotirisˇong ya phethagalo goba tshepetsˇo ya Molao wo. (2) Molawana o dirilwego ka tlase ga karolo ye o ka, bakeng sa tlolo ya molao, goba 10 palelo ya go obamela tsˇe, laetsˇa faene le go isˇwa kgolegong. Phumolo ya melao

62. Melao ye latelago e a phumolwa— (a) Tourism Act, 1993 (Act No. 72 of 1993); (b) Tourism Amendment Act, 1996 (Act No. 105 of 1996); (c) Tourism Amendment Act, 2000 (Act No. 8 of 2000); le (d) Tourism Second Amendment Act, 2000 (Act No. 70 of 2000). Ditaelo tsˇa nakwana le dipoloko

63. Ditaelo tsˇa nakwana le dipoloko tsˇe lego go Sˇetule 1 di swanetsˇe go balwa mme di diragatsˇwe bjalo ka ditaelo tsˇe mo Molaong wo. Thaetlele ye kopana le go thoma go sˇoma ga Molao 64. (1) Molao wo o bitsˇwa Molao wa tsˇa Boeti, 2014, mme o thoma go sˇoma ka letsˇatsˇikgwedi leo le tla laelwago ke Mopresidente ka kgoeletsˇo Kuranteng ya Mmusˇo. (2) Matsˇatsˇikgwedi a farologanego a ka laolwa go ya ka ditaelo tsˇe farologanego tsˇa Molao wo. 15 20 25 44 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 44 SCHEDULE 1 (Clause 63) TRANSITIONAL PROVISIONS AND SAVINGS Definitions

1. In this Act, unless the context indicates otherwise— ‘‘Board’’ means the South African Tourism Board contemplated in section 9; ‘‘Consumer Protection Act’’ means the Consumer Protection Act, 2008 (Act No. 68 of 2008); ‘‘Council’’ means the Tourism Grading Council established by section 29; ‘‘Department’’ means the national Department responsible for tourism; ‘‘Director-General’’ means the Director-General of the Department; ‘‘MEC’’ means the member of the executive council of a province who is responsible for tourism in that province; ‘‘Minister’’ means the Cabinet member responsible for tourism; ‘‘National Registrar’’ means the National Registrar of Tourist Guides contem- plated in section 48(1); ‘‘national tourism sector strategy’’ means the national tourism sector strategy contemplated in section 4; ‘‘organ of state’’ has the meaning assigned to it in section 239 of the Constitution of the Republic of South Africa, 1996; ‘‘prescribed’’ means prescribed by regulation; 5 10 15 20 25 30 35 40 45 50 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 7 Nmr 3 ya 2014 7 KGAOLO YA 6 DIHLAHLI TSˇA BAETI Bangwadisˇi ba Diprofense ba Dihlahli tsˇa baeti Tshepetsˇo malebana le ngwadisˇo ya dihlahli tsˇa baeti Bokgoni

48. Mongwadisˇi wa Bosetsˇhaba wa Dihlahli tsˇa Baeti 49. 50. 51.

52. Melao ya maitshwaro le maitshwaro a mabotse

53. Go bega ditlolo tsˇa molao le go dira dingongorego

54. Kgato ka Mongwadisˇi wa Profense malebana le go tlosˇwa ga dihlahli tsˇa baeti

55. Magato a kgalemo 56.

58. Dithulano Boipelaetsˇo le ditshekaseko KGAOLO YA 7 KAKARETSˇO Phetisˇetsˇo ya maatla le mesˇomo

59. Melato le dikotlo 60.

63. Ditaelo tsˇa nakwana le dipoloko 64. Phumolo ya melao Thaetlele ye kopana le go thoma go sˇoma ga Molao SˇETULE YA 1 DITAELO TSˇA NAKWANA LE DIPOLOKO 1. 2. 3. 4. 5. 6. 7. Ditlhalosˇo Maloko a Boto ya tsˇa Boeti ya Afrika Borwa Dikeme tsˇa tekanyetsˇo le magoro tsˇe hlanngwego ka tlase ga Molao wo phumotsˇwego Mongwadisˇi wa Bosetsˇhaba wa Dihlahli tsˇa Baeti le Mongwadisˇi wa Profense wa Dihlahli tsˇa Baeti Dihlahli tsˇa baeti Magato a kgalemo, boipelaetsˇo, ditshekaseko le ditshepetsˇo tsˇa bosenyi Kakaretsˇo KGAOLO YA 1 HLATHOLLO LE MAIKEMISˇETSˇO Ditlhalosˇo

1. Mo Molaong wo, ntle le ge tshwaraganyo e laetsˇa ka tsela ye nngwe— ‘‘Boto’’ e ra Boto ya tsˇa Boeti ya Afrika Borwa go kaorolo 9; ‘‘Consumer Protection Act’’ e ra the Consumer Protection Act, 2008 (Act No. 68 of 2008); ‘‘Khansele’’ e ra Khansele ya Tekanyetsˇo ya maemo go tsˇa Boeti ye hlanngwego ka karolo 29; ‘‘Kgoro’’ e ra kgoro ya Bosetsˇhaba ye nago le maikarabelo go tsˇa boeti; ‘‘Molaodi-kakaretsˇo’’ e ra Molaodi-Kakaretsˇo wa Kgoro; ‘‘MEC’’ e ra khansele kuduthamaga a profense ye nago le maikarabelo go tsˇa boeti profenseng yeo; ‘‘Tona’’ e ra Leloko la kabinete leo le nago le maikarabelo go tsˇa boeti; ‘‘Mongwadisˇi wa Bosetsˇhaba’’ e ra Mongwadisˇi wa Bosetsˇhaba wa Dihlahli tsˇa Baeti wo hlalosˇitsˇwego go karolo 48(1); ‘‘leano la bosetsˇhaba la lekala la tsˇa boeti’’ e ra leano la bosetsˇhaba la lekala la tsˇa boeti le hlalosˇitsˇwego go karolo 4; 5 10 15 20 25 30 35 40 45 50 8 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 8 ‘‘Provincial Registrar’’ means a Provincial Registrar of Tourist Guides contem- plated in section 49(1); ‘‘Public Finance Management Act’’ means the Public Finance Management Act, 1999 (Act No. 1 of 1999); ‘‘regulation’’ means a regulation made by the Minister under this Act; ‘‘this Act’’ includes the norms and standards contemplated in section 7 and the regulations; ‘‘Tourism Complaints Officer’’ means the Tourism Complaints Officer desig- nated as such by the Minister under section 45; and ‘‘tourist guide’’ means any person registered as such under section 50 and who for reward accompanies any person who travels within or visits any place within the Republic and who furnishes such person with information or comments. Objects of Act 2. (1) The objects of this Act are to— (a) promote the practising of responsible tourism, contemplated in subsection (2), for the benefit of the Republic and for the enjoyment of all its residents and foreign visitors; (b) provide for the effective domestic and international marketing of South Africa as a tourist destination; (c) promote quality tourism products and services; (d) promote growth in and development of the tourism sector; and (e) enhance cooperation and coordination between all spheres of government in developing and managing tourism. (2) Responsible tourism is tourism which— (a) seeks to avoid negative economic, environmental and social impacts; (b) generates greater economic benefits for local people, enhances the well-being of host communities and improves working conditions and access to the tourism sector; involves local people in decisions that affect their lives; (c) (d) makes positive contributions to the conservation of natural and cultural heritage and to the maintenance of the world’s diversity; (e) provides enjoyable experiences for tourists through meaningful connections with local people and a greater understanding of local cultural, social and environmental issues; provides access for physically challenged people; and is culturally sensitive, engenders respect between tourists and hosts, and builds local pride and confidence. (f) (g) Conflict with other laws and binding force of Act 3. (1) In the event of any conflict between this Act and— (a) other national legislation in force immediately prior to the date of commence- ment of this Act, this Act prevails if the conflict specifically concerns the management and development of tourism; (b) provincial legislation, the conflict must be resolved in terms of section 146 of the Constitution; and a municipal by-law, this Act prevails. (c) (2) This Act binds all organs of state— (a) (b) in the national and local spheres of government; and in the provincial sphere of government, subject Constitution. to section 146 of the 5 10 15 20 25 30 35 40 45 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 9 Nmr 3 ya 2014 9 ‘‘lekala la mmusˇo’’ e na le hlalosˇo ye filwego go karolo 239 ya Molaotheo wa Rephabliki ya Afrika Borwa, 1996; ‘‘filwego’’ e ra ye filwego ka molawana; ‘‘Mongwadisˇi wa Profense’’ e ra Mongwadisˇi wa Dihlahli tsˇa Profense yo hlalosˇitsˇwego go karolo 49(1); ‘‘Public Finance Management Act’’ e ra the Public Finance Management Act, 1999 (Molao 1 wa 1999); ‘‘molawana’’ e ra molawana wo dirilwego ke Tona ka tlase ga Molao wo; ‘‘Molao wo’’ o akaretsˇa ditlwaedi le maemo ao a hlalosˇitsˇwego go karolo 7 le melawana; ‘‘Mohlankedi wa Dingongorego tsˇa Boeti’’ e ra Mohlankedi wa Dingongorego tsˇa Boeti yo beilwego bjalo ka seo ke Tona ka tlase ga karolo 45; mme ‘‘hlahli ya baeti’’ e ra motho ofe goba ofe yo ngwadisˇitsˇwego bjalo ka seo ka tlase ga karolo 50 mme yo a felegetsˇago, bakeng sa kholego, motho ofe goba ofe yo lego leetong mo gare ga goba a etelago lefelo lefe goba lefe mo gare ga Rephabliki mme yo neago motho yo tshedimosˇo goba diswayaswayo. Maikemisˇetsˇo a Molao 2. (1) Maikemisˇetsˇo a Molao wo ke go— (a) godisˇa tiragatsˇo ya tsˇa boeti ye maikarabelo, ye hlalosˇitsˇwego go karolwana (2), bakeng sa go holega ga Rephabliki mme le go thabisˇa badudi ba yona ka moka le baeti ba go tsˇwa nntle; (b) phethagaletsˇa tsˇa kgodisˇo ya Afrika Borwa bjalo ka lefelo la baeti le phethagetsˇego nageng ya rena le go boditsˇhabatsˇhaba; (c) godisˇa ditsˇweletsˇwa tsˇa boeti tsˇa boleng le ditirelo; (d) (e) kaonafatsˇa tsˇhomisˇano le thulaganyo magareng ga makala a mmusˇo tsˇwetsˇapele kgodisˇo le tlhabollo ya lekala la tsˇa boeti; gape le go tlhabollong le taolong ya tsˇa boeti. (2) Tsˇa boeti tsˇe maikarabelo ke tsˇeo di— (a) ikemisˇeditsˇego go phema ditlamoragompe tsˇa ikonomi, tikologo le leago; (b) dirago dikholego tsˇa ikonomi tsˇe golo go batho ba setsˇhaba, di kaonafatsˇa boitekanelo bja ditikologo mme di kaonafatsˇa le maemo a mosˇomo gammogo le phihlelelo go lekala la tsˇa boeti; akaretsˇago batho ba selegae go dipheto tsˇe amago maphelo a bona; (c) (d) dirago ditseka tsˇe lokilego go poledisˇano ya bohwa le hlokomelo ya pharorologano ya lefase; (e) phethagaletsˇago boitemogelo bjo thabisˇago go baeti ka dikgokagano le batho ba selegae le kwesˇisˇo ye kaone ya merero ya selega ya Setsˇo, leago le tikologo; phethagaletsˇago phihlelelo go batho bao ba sa itekanelago mmeleng; mme (f) (g) elago hloko ditsˇo tsˇa batho, di hlohleletsˇa hlompho magareng ga baeti le bao ba etetsˇwego mme le go godisˇa boikgantsˇho le boitshepo. Thulano le melao ye mengwe mme le maatla a go sˇoma ga Molao 3. (1) Bakeng sa thulano efe goba efe magareng ga Molao wo le— (a) molao wo mongwe wo sˇomago pele ga go thoma go sˇoma ga Molao wo, go tla sˇoma Molao wo ge thulano e ama bolaodi le tlhabollo ya tsˇa boeti; (b) molao wa seprofense, thulano e swanetsˇe go rarabolwa go ya ka karolo 146 ya Molaotheo; mme (c) molao ya masepala, go sˇoma Molao wo. (2) Molao wo o tlama makala a mmusˇo— (a) go makala a mmusˇo a bosetsˇhaba le a selegae; mme (b) go makala a seprofense a mmusˇo, go ya ka karolo 146 ya Molaotheo. 5 10 15 20 25 30 35 40 45 50 10 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 10 CHAPTER 2 NATIONAL TOURISM SECTOR STRATEGY, NORMS AND STANDARDS, CODES OF GOOD PRACTICE National tourism sector strategy 4. (1) The Minister must by notice in the Gazette and after following the consultation process contemplated in subsection (3), adopt a national tourism sector strategy to promote the objects of this Act. (2) The national tourism sector strategy must at least make provision for strategies, objectives, indicators, targets, plans, guidelines, procedures and institutional arrange- ments and intergovernmental coordination with provincial and local spheres of government relating to the promotion, development and transformation of tourism. (3) Before adopting the national tourism sector strategy in terms of subsection (1), the Minister must— (a) give notice of the proposed national tourism sector strategy in the Gazette; (b) invite members of the public to submit to the Minister, within the period determined in the notice, written representations regarding the proposed national tourism sector strategy; take such further steps as may be necessary to bring the contents of the tourism sector strategy to the attention of interested proposed national persons; and (c) (d) consider any written representations received. (4) (a) The Minister may review and, if necessary, adjust the national tourism sector strategy. (b) Before adjusting the national tourism sector strategy the Minister must follow a consultative process and for that purpose subsection (3) applies with the changes required by the context. (5) The Minister and relevant organs of state must give effect to the national tourism sector strategy when performing any function in terms of this Act. National tourism information and monitoring system 5 10 15 20 25

5. The Minister must establish a national tourism information and monitoring system 30 for— (a) collecting, recording, managing, analysing and disseminating information and data on tourism; and (b) monitoring developments and trends in tourism. Information on tourism businesses 6. (1) The Minister may for purposes of planning, and with a view to the development and growth in the tourism sector, establish and maintain a database of information on tourism businesses. (2) The Minister may for the purposes of subsection (1), by notice in the Gazette, determine the categories of tourism businesses that may provide information, and may in this regard determine— (a) (b) (c) the period within which information is to be provided; the form and manner for providing information; the information which must be provided, which must, in relation to each tourism business, at least include— (i) (ii) (iii) (iv) particulars relating to the classification and grading of the tourism the name and form of the tourism business; the geographical area of operation; the nature of services, facilities or products it provides; (v) (vi) business; statistics and information of the services, facilities or products it offers; and information as to the extent it provides facilities which are accessible to people with disabilities, children and the aged; (d) (e) the place and manner for the submission of information, which may include submitting the information to any organ of state; any other information which may be required for the purpose of the database; and 35 40 45 50 55 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 11 Nmr 3 ya 2014 11 KGAOLO 2 LEANO LA LEKALA LA BOSETSˇHABA LA TSˇA BOETI, DITLWAELO LE MAEMO, MELAO YA MAITSHWARO A MABOTSE Leano la lekala la bosetsˇhaba la tsˇa boeti 4. (1) Tona e swanetsˇe go, ka tsebisˇo Kuranteng ya Mmusˇo mme morago ga therisˇano ye hlalosˇitsˇwego go karolwana (3), loga leano la lekala la tsˇa bosetsˇhaba la boeti go godisˇa maikemisˇetsˇo a Molao wo. (2) Leano la lekala la bosetsˇhaba la tsˇa boeti le swanetsˇe go phethagaletsˇa maano, maikemisˇetsˇo, ditsˇhupetsˇo, diphihleleo, dithulaganyo, methalohlahli, ditshepetsˇo le thulaganyo tsˇa dihlongwa le dithulaganyo tsˇa magareng a mebusˇo ka makala a mmusˇo a seprofense le selegae malebana le kgodisˇo, tlhabollo le phetosˇo ya tsˇa boeti. (3) Pele go ka thoma go sˇomisˇwa leano la bosetsˇhaba la tsˇa boeti go ya ka karolwana (1), Tona e swanetsˇwe go— (a) nea tsebisˇo ya leano la lekala la bosetsˇhaba la tsˇa boeti le sˇisˇintsˇwego Kuranteng ya Mmusˇo; laletsˇa maloko a setsˇhaba go romela go Tona, mo nakong ye laelwago ke tsebisˇo, diswayaswayo ka tsela ya lengwalo malebana le leano la bosetsˇhaba la lekala la tsˇa boeti le sˇisˇintsˇwegoi; tsˇea magato a go ya pele a hlokegago go tlisˇa merero ya leano la lekala la tsˇa boeti le sˇisˇintsˇwego bathong bao ba na nago le dikgahlegelo; mme sekaseka diswayaswayo dife goba dife tsˇe hweditsˇwego. (b) (c) (d) (4) (a) Tona a ka sekaseka mme, ge go hlokega, a ka beakanyetsˇa leano la lekala la tsˇa boeti la bosetsˇhaba. (b) Pele a beakanya leano la lekala la boeti la bosetsˇhaba, Tona o swanetsˇe go latela tshepetsˇo ya therisˇano mme bakeng sa mohola woo karolwana (3) e phethagaletsˇa le diphetosˇo tsˇe hlokegago go tshwaraganyo. (5) Tona le makala a mmusˇo a maleba ba swanetsˇe go diragatsˇa leano la lekala la tsˇa boeti bja bosetsˇhaba ge ba diragatsˇa mesˇomo go ya ka Molao wo. 5 10 15 20 25 Tsela ya Bosetsˇhaba ya tshedimosˇo ya tsˇa boeti le tekolo

5. Tona o swanetsˇe go hlama tsela ya bosetsˇhaba ya tshedimosˇo ya tsˇa boeti le tekolo 30 bakeng sa— (a) go koleka, rekhota, laola, sekaseka le go phatlalatsˇa tshedimosˇo le datha ka tsˇa boeti; (b) go lekola ditlhabollo le ditlwaedi go tsˇa boeti. Tshedimosˇo ka tsˇa boei le dikgwebo 6. (1) Bakeng sa maikemisˇetsˇo a go dira dithulaganyo mme le ka kgopolo ya tlhabollo le kgodisˇo ya lekala la tsˇa boeti, Tona a ka hlama mme le go hlokomela dathabeise ya tshedimosˇo ka tsˇa dikgwebisˇano go tsˇa boeti. (2) Bakeng sa maikemisˇetsˇo a karolwana (1), ka tsebisˇo Kuranteng ya Mmusˇo, Tona a ka laola magoro a dikgwebo tsˇa boeti tsˇeo di ka abelago tshedimo, mme ka tsela yeo di ka laola— (a) nako yeo tsˇhedimosˇo e swanetsˇego go abelwa; (b) tsela le mokgwa wa go abela tshedimosˇo; (c) tshedimosˇo ye swanetsˇego go abelwa, yeo e swanetsˇego go, malebana le kgwebisˇano ya tsˇa boeti, akaretsˇa— (i) (ii) (iii) (iv) dintlha malebana le magoro le maemo a kgwebo ya tsˇa boeti; (v) dipalo le tshedimosˇo ya ditirelo, didirisˇwa goba ditsˇweletsˇwa tsˇeo e di leina le mohuta wa kgwebisˇano ya tsˇa boeti; lefelo le kgwebo e direlwago go lona; seemo sa ditirelo, didirisˇwa goba ditsˇweletsˇwa tsˇeo e di abelwago; (vi) abelago; mme tshedimosˇo ya bogolo bjoo e phethagaletsˇago didirisˇwa tsˇeo di fihlelelwago ke batho bao ba sa itekanelago, bana le bagolo; (d) (e) lefelo le mokgwa wa thomelo ya tshedimosˇo, woo o ka akaretsˇago thomelo ya tshedimosˇo, go lekala la mmusˇo lefe goba lefe; tshedimosˇo efe goba efe yeo e ka hlokegago bakeng sa dathabeilse; mme 35 40 45 50 55 12 No. 37538 Act No. 3 of 2014 GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 12 (f) the type of recognition and incentives that may accrue to tourism businesses which may provide information in terms of this section. (3) The Minister may make different determinations under subsection (2) in respect of different categories of tourism services, facilities and products. (4) A determination that information be submitted to an organ of state must be made 5 with the concurrence of the organ of state concerned. (5) For purposes of a comprehensive database of information, nothing in this section prevents the Minister from collecting information about tourism businesses from any other source. Norms and standards for tourism 7. (1) The Minister may, by notice in the Gazette and after following the consultation process contemplated in subsection (2), determine— (a) norms and standards for— (i) practising responsible tourism contemplated in section 2(2); (ii) achieving service excellence in the tourism sector; (iii) promoting the objects of this Act; and (iv) indicators to measure compliance with such norms and standards. the provisioning of tourism information services to the public; and (b) (2) Before determining norms and standards under subsection (1), the Minister must— (a) consult with the MEC’s on the norms and standards; (b) give notice of the proposed norms and standards in— the Gazette; (i) (ii) at least two newspapers published and circulating nationally; and (iii) a newspaper published and circulating in each province; invite members of the public to submit to the Minister, within the period determined in the notice, written representations regarding the proposed norms and standards; and (c) (d) consider any written representations received. (3) Organs of state, including any institution established by government to exercise tourism functions, must apply the norms and standards determined under subsection (1) in the performance of their functions. (4) The norms and standards contemplated in subsection (1)(a)(iv) may relate to matters such as— the form of business and management that must be applied; (i) (ii) business hours; (iii) (iv) (v) (vi) facilities that must be available; staff and training requirements; information and displays that must be offered; and signage and identification that must be used. Codes of good practice for tourism

8. The Minister may, by notice in the Gazette, issue codes of good practice to— (a) guide conduct relating to tourism services, facilities and products; (b) guide conduct of organs of state responsible for developing and managing tourism; and (c) promote the achievement of the objects of this Act. CHAPTER 3 SOUTH AFRICAN TOURISM BOARD 10 15 20 25 30 35 40 45 Continued existence of South African Tourism Board

1. In this Schedule, ‘‘repealed Act’’ means the Tourism Act, 1993 (Act No. 72 of 5 1993). Members of South African Tourism Board 2. (1) Every person who is a member of the South African Tourism Board established by section 2 of the repealed Act immediately before this Act takes effect, remains a member of the Board until a date determined by the Minister by notice in the Gazette. (2) Anything done or any decision or step taken by the South African Tourism Board in terms of the repealed Act which could have been done by the Board in terms of any provision of this Act, is regarded as having been done by the Board in terms of the last-mentioned provision. Grading and classification schemes established under repealed Act 3. (1) Any grading and classification scheme established by the Minister under section 18 of the repealed Act in respect of accommodation establishments, and any scheme established by the Minister under section 19 of that Act in respect of a sector of the tourism industry other than accommodation establishments, remains of force and effect and must be regarded as a scheme established by virtue of section 28(3). (2) Any person who is a member of a grading and classification scheme contemplated in section 18(1) of the repealed Act or a scheme contemplated in section 19(1) of that Act, remains such a member and must be regarded as a member of a grading and classification scheme established by virtue of section 28(3). (3) Any differentiation applied and any classification made by the Minister under section 18(2) of the repealed Act in respect of accommodation establishments, or under section 19(2) in respect of a sector of the tourism industry other than accommodation establishments, remains of force and effect and must be regarded as having been applied or made, as the case may be, by virtue of a grading and classification scheme contemplated in section 28(3). (4) Any grading awarded in respect of an accommodation establishment by virtue of a grading and classification scheme contemplated in section 18(1) of the repealed Act, and any authority granted under section 18(5) of that Act to use and display insignia indicating the grading awarded in respect of the establishment concerned, remains of force and effect and must be regarded as having been awarded or granted, as the case may be, by virtue of a grading and classification scheme contemplated in section 28(3). (5) Until a date determined by the Minister by notice in the Gazette, the Tourism Grading Council of South Africa which existed immediately before the commencement of this Act as a business unit of the Board must be regarded as the Tourism Grading Council established by section 29. National Registrar of Tourist Guides and Provincial Registrars of Tourist Guides

4. Any person who occupies the post of National Registrar of Tourist Guides or a post of Provincial Registrar of Tourist Guides immediately before this Act takes effect, remains in that post and is regarded as having been appointed under section 48 or section 49, as the case may be. 10 15 20 25 30 35 40 45 GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 45 Nmr 3 ya 2014 45 SˇETULE 1 (Kgaolo 63) DITAELO TSˇA NAKWANA LE DIPOLOKO Dihlalosˇo

1. Mo Sˇetuleng ye, ‘‘Molao wo phumotsˇwego’’ o ra Molao wa tsˇa Boeti, 1993 5 (Molao. 72 ya 1993). Maloko a Boto ya Baeti ya Afrika Borwa 2. (1) Motho ofe goba ofe yo e lego leloko la Boto ya tsˇa Boeti ya Afrika Borwa ye hlanngwego ka karolo 2 ya Molao wo phumotsˇwego pele Molao wo o ka thoma go sˇoma, o tsˇwela pele ka go ba leloko la Boto go fihlela letsˇatsˇikgwedi le laelwago ke Tona ka tsebisˇo Kuranteng ya Mmusˇo. (2) Selo sefe goba sefe se dirilwego goba sepheto se tsˇerwego goba legato le tsˇerwego ke Boto ya tsˇa Boeti ya Afrika Borwa go ya ka Molao wo phumotsˇwego tsˇeo di kabego di dirilwe ke Boto go ya ka ditaelo tsˇa Molao wo, di tsˇewa bjalo ka tsˇe go phethagaditsˇwego ke Boto go ya ka taelo ya hlalosˇitsˇwego ya mafelelo. Dikeme tsˇa tekanyetsˇo le magoro tsˇe hlanngwego ka tlase ga Molao wo phumotsˇwego 3. (1) Sekeme sefe goba sefe sa tekanyetsˇo le go beya ka magoro seo se hlanngwego ke Tona ka tlase ga karolo 18 ya Molao wo phumotsˇwego malebana le go hloma madulo, le sekeme sefe goba sefe se hlanngwego ke Tona ka tlase ga karolo 19 ya Molao woo malebana le lekala la indasteri ya tsˇa boeti ntle le ntle le hlango ya madulo se tla sˇoma le go phethagatsˇa mme se swanetsˇe go bonwa bjalo ka sekeme se hlanngwego ka karolo ya 28(3). (2) Motho ofe goba ofe yo e lego leloko la sekeme sa tekanyetsˇo le magoro se hlalosˇitsˇwego go karolo 18(1) ya Molao wo phumotsˇwego goba sekeme se hlalosˇitsˇwego go karolo 19(1) ya Molao woo, o tsˇwela pele ka go ba leloko mme o swanetsˇe go bonwa bjalo ka leloko la sekeme sa tekanyetsˇo le magoro se hlanngwego ka karolo 28(3). (3) Pharologanyo efe goba efe ye diragatsˇwago mme le magoro a dirilwego ke Tona ka tlase ga karolo 18(2) ya Molao wo phumotsˇwego malebana le hlango ya madulo, goba ka tlase ga karolo 19(2) malebana le lekala la indasteri ya tsˇa boeti ntle le hlango ya madulo, di dula di sˇoma le go phethagatsˇa mme di swanetsˇe go tsewa bjalo ka tsˇe diragaditsˇwego goba tsˇe dirilwego, ka moo go ka bago ka gona, ka sekeme sa tekanyetsˇo le magoro se hlalosˇitsˇwego go karolo 28(3). (4) Tekanyetsˇo efe goba efe ye filwego go ya ka hlango ya madulo ka sekeme sa tekanyetsˇo le magoro se hlalosˇitsˇwego go karolo 18(1) ya Molao wo phumotsˇwego, mme le Bolaodi bofe goba bofe bo filwego ka tlase ga karolo 18(5) ya Molao woo go dirisˇa le go laetsˇa leswao le hlagisˇago tekanyetsˇo malebana hlango ye malebana, e dula e dira le go diragatsˇa mme e swanetsˇe go tsewa bjalo ka ye dirilwego goba ye diragaditsˇwego, ka moo go lego ka gona, ka sekeme sa tekanyetsˇo le magoro se hlalosˇitsˇwego go karolo 28(3). (5) Go fihlela letsˇatsˇikgwedi le laelwago ke Tona ka tsebisˇo Kuranteng ya Mmusˇo, Khansele ya Tekanyetsˇo ya maemo ya Afrika Borwa yeo e bego e le gona pele Molao wo o ka thoma go sˇoma bjalo ka yuniti ya kgwebo ya Boto e swanetsˇe go bonwa bjalo ka Khansele ya Tekanyetsˇo ya maemo ye hlanngwego ka karolo 29. Mongwadisˇi wa Bosetsˇhaba wa Dihlahli tsˇa Baeti le Mongwadisˇi wa Bosetsˇhaba wa Dihlahli tsˇa Baeti

4. Motho ofe goba ofe yo lego sekgobeng sa Mongwadisˇi wa Bosetsˇhaba wa Dihlahli tsˇa Baeti goba sekgobeng sa Mongwadisˇi wa Profense wa Dihlahli tsˇa Baeti pele Molao wo o thoma go sˇoma o dula sekgobeng seo mme o bongwa bjalo ka yo a thwetsˇwego ka tlase ga karolo 48 goba karolo 49, ka moo go lego ka gona. 10 15 20 25 30 35 40 45 50 46 No. 37538 Act No. 3 of 2014 Tourist guides GOVERNMENT GAZETTE, 7 April 2014 Tourism Act, 2014 46 5. (1) Any person registered as a tourist guide in terms of section 21A of the repealed Act immediately before this Act takes effect, remains registered as a tourist guide for the rest of the period of validity of his or her registration and must be regarded as having been registered in terms of section 50. (2) Any tourist guide registered in a field of specialisation contemplated in section 21A(7) of the repealed Act immediately before this Act takes effect, remains so registered for the rest of the period of validity of his or her registration and must be regarded as having been registered in terms of section 50(9). (3) Any application by a tourist guide for the renewal of his or her registration as a tourist guide, which has been lodged with a Provincial Registrar in terms of section 21A(6)(b) of the repealed Act but not yet finalised when this Act takes effect, must be dealt with, and a registration certificate issued, in terms of this Act. Disciplinary measures, appeals, reviews and criminal proceedings

6. Any disciplinary measure instituted in terms of section 21F of the repealed Act, any appeal or review lodged in terms of section 21G of that Act and any criminal proceedings instituted in terms of section 28 of that Act, but not yet finalised when this Act takes effect, must be dealt with and concluded in terms of the repealed Act as if that Act had not been repealed. General

7. The following matters authorised by or provided for in the repealed Act, remain of force and effect until amended, repealed or replaced in terms of this Act: (a) Any record of members of a grading and classification scheme and of establishments graded and classified in terms of such scheme, kept by the South African Tourism Board in terms of section 18(6) of the repealed Act; (b) any central database of all tourists maintained by the National Registrar in (c) terms of section 20(2)(a) of the repealed Act; any register of tourists, kept by a Provincial Registrar in terms of section 21(2)(a) of the repealed Act; 5 10 15 20 25 (d) any code of conduct and ethics prepared and published by the National 30 Registrar in terms of section 21C of the repealed Act; and any regulation made by the Minister under the repealed Act. (e) GOVERNMENT GAZETTE, 7 April 2014 Molao wa tša Boeti, 2014 No. 37538 47 Nmr 3 ya 2014 Dihlahli tsˇa baeti 47 5. (1) Motho ofe goba ofe yo ngwadisˇitsˇwego bjalo ka hlahli ya baeti go ya ka karolo 21A ya Molao o phumotsˇwego pele ga Molao wo o thoma go sˇoma, o tsˇwela pele bjalo ka yo ngwadisˇitsˇwego bjalo ka hlahli ya baeti go fihlela nako ye sˇetsˇego ya ngwadisˇo ya gagwe mme o swanetsˇ go bonwa bjalo ka yo ngwadisˇitsˇwego ka tlase ga karolo 50. (2) Hlahli efe goba efe ye ngwadisˇitsˇwego lekaleng mosˇomong wo hlalosˇitsˇwego go karolo 21A(7) ya Molao wo phumotsˇwego pele Molao wo o thoma go sˇoma, e dula e ngwadisˇitsˇwe nakong ka moka ya ngwadisˇo mme o swanetsˇe go bonwa bjalo ka yo a bego a ngwaditsˇwe go ya ka karolo 50(9). (3) Kgopelo efe goba efe ya hlahli ya baeti ya mpshafatsˇo ya ngwadisˇo bjalo ka hlahli ya baeti, yeo e dirilwego le Mongwadisˇi wa Profense go ya ka karolo 21A(6)(b) ya Molao wo phumotsˇwego efela e sa phethagatsˇwa ge Molao wo o thoma go sˇoma, e swanetsˇe go rarabollwa, mme ngwadisˇo le setifikeiti se swanetsˇe go fiwa, go ya ka Molao wo. Magato a kgalemo, boipelaetsˇo, ditshekaseko le ditshepetsˇo tsˇa bosenyi

6. Legato lefe goba lefe le diragatsˇwago go ya ka karolo 21F ya Molao wo phumotsˇwego, boipelaetsˇo bofe goba bofe goba tshekaseko ye dirilwego go ya ka karolo 21G ya Molao woo mme le ditshepetsˇo dife goba dife tsˇe diragatsˇwago go ya ka karolo 28 ya Molao woo, efela di sa phethagatsˇwa ge Molao wo o thoma go sˇoma, di swanetsˇe go sˇongwa mme di phethagatsˇwe go ya ka Molao wo phumotsˇwego eke Molao woo o be o sa phumulwa. Kakaretsˇo

7. Merero ye latelago ye dumeletsˇwego ke goba e phethagaleditsˇwego Molaong wo phumotsˇwego, e tla tsˇwela pele ka go sˇoma go fihlela e fetosˇwa, phumolwa goba go bewa bakeng go ya ka Molao wo— (a) Rekhoto efe goba efe ya maloko a sekeme sa tekanyetsˇo le magoro mme le ya dihlango tsˇa tekanyetsˇo le tsˇe beilwego ka magoro go ya ka sekeme se, di lotilwe ke Boto ya tsˇa Boeti ya Afrika Borwa go ya ka karolo 18(6) ya Molao wo phumotsˇwego; (b) dathabeise efe goba efe ya bogareng ya dihlahli ka moka ye hlokemelwago ke Mongwadisˇi wa Bosetsˇhaba go ya ka karolo 20(2)(a) ya Molao wo phumotsˇwego; retsˇiserata efe goba efe ya baeti, ye lotwago ke Mongwadisˇi wa Profense go ya ka karolo 21(2)(a) ya Molao wo phumotsˇwego; (c) (d) molao ofe goba ofe wa maitshwaro le maitshwaro a mabotse tsˇe rulagantsˇwego mme tsˇe gatisˇitsˇwego ke Mongwadisˇi wa Bosetsˇhaba go ya ka karolo 21C ya Molao wo phumotsˇwego; mme (e) molawana ofe goba ofe wo dirilwego ke Tona ka tlase ga Molao wo phumotsˇwego. 5 10 15 20 25 30 35