The Arusha Water Supply and Sanitation Authority (Arusha WSSA) (Tariff Adjustment for Water Supply and Sanitation Services) Order, 2023

1. This Order shall be cited as the Arusha Water Supply and Sanitation Authority (Arusha WSSA) (Tariff Adjustment for Water Supply and Sanitation Services) Order, 2023.

2. Arusha WSSA tariffs and fees are hereby adjusted as specified in the First Schedule. Conditions

3. The approved tariff shall be subject to the following conditions: (a) on or before 30th June,2023, Arusha WSSA shall submit a revised Business Plan that incorporates the approved tariffs and service targets as stipulated in the revised Business Plan; (b) on or before 30th June, 2023, Arusha WSSA shall submit a revised customer service charter that incorporates the approved tariffs and service targets as stipulated in the revised Business Plan. (c) on or before 30th June 2023, Arusha WSSA shall provide evidence to EWURA that it has notified its customers of the Tariff Order and has conducted an its stakeholders including customers, government religious leaders, intensive awareness political leaders and to 1 Arusha Water Supply and Sanitation Authority (Arusha Wssa) (Tariff Adjustment For Water Supply and Sanitation Services) GN.NO. 332 (Contd) representatives among others; (d) Arusha WSSA shall comply with regulatory levy levies remitting collected requirements by timely; (e) Arusha WSSA shall implement the projects as detailed in Second Schedule by using funds generated from the approved tariffs and fees; (f) Arusha WSSA shall attain key performance indicators as shown in the Third Schedule; (g) Arusha WSSA shall, on annual basis as part of its annual performance to EWURA reports on the implementation of Tariff Order conditions; and report, submit (h) Arusha WSSA shall continue to provide EWURA with information about its financial and operating conditions in accordance with the requirements of EWURA. This information will be used by EWURA to evaluate Arusha WSSA's performance in comparison with other water supply and sanitation improvement in her performance over time. authorities and Revocation GN. No. 799 of 2018.

4. The Arusha Water Supply and Sanitation Authority (Arusha WSSA) (Tariff Adjustment for Water Supply and Sanitation Services) Order, 2018 is hereby revoked. _______ SCHEDULES _______ __________ FIRST SCHEDULE __________ (Made under paragraph 2) APPROVED TARIFFS, FEES, AND CHARGES Current and Recommended Water Tariff (TZS/m3) 2 Arusha Water Supply and Sanitation Authority (Arusha Wssa) (Tariff Adjustment For Water Supply and Sanitation Services) GN.NO. 332 (Contd) Description Current Proposed by Arusha WSSA 2024/25 2022/23 2023/24 Domestic 0 to 5 >5 <15 >15 Average for Domestic 1,330 1,550 1,810 1,528 Institution 1,510 Commercial 1,930 Industrial 2,560 1,628 1,887 2,210 1,865 1,843 2,350 3,126 1,845 2,139 2,505 2,114 2,090 2,664 3,544 1,905 2,208 2,587 2,183 2,158 2,751 3,659 Bottling industries Average for Industries 15,300 18,639 21,129 21,818 4,104 5,007 5,676 5,861 Approved tariffs 2024/25 2022/23 and 2023/24 1,840 1,850 1,820 2,300 3,080 1,830 2,340 3,100 Kiosk WAT 1,000 1,759 1,078 2,144 1,222 2,431 1,262 2,510 1,000 2,122 1,000 2,126 Current and Approved Sewerage Charge (TZS/m3) Current Charges Approved Charges 2022/23 and 2023/24 2024/25 375 510 750 870 490 765 860 1,070 500 780 860 1,070 Description Domestic Institution Commercial Industrial Current and Approved Water Reconnection Fee (TZS/ Reconnection) Description Current Fee Approved Fees 2022/23 and 2023/24 2024/25 Domestic Institution Commercial Industrial 15,000 19,000 20,000 26,000 15,000 19,000 20,000 26,000 15,000 19,000 20,000 26,000 Current and Recommended Charges for Water by Browser Description Approved Fees Current 3 Arusha Water Supply and Sanitation Authority (Arusha Wssa) (Tariff Adjustment For Water Supply and Sanitation Services) GN.NO. 332 (Contd) Arusha City & Ngaramtoni Water (10M3) Water (5M3) Longido Town Water (10M3) Water (5M3) Usa River Town Water (10M3) Water (5M3) Monduli Town Water (10M3) Water (5M3) Charges 2022/23 and 2023/24 2024/25 112,360 89,900 112,360 112,360 89,900 89,900 112,360 112,360 89,900 89,900 112,360 112,360 89,900 89,900 112,360 112,360 89,900 89,900 Current and Approved charges for Faecal Sludge Emptying (TZS/Trip) Description Arusha City & Ngaramtoni Cesspit emptier (10M3) Cesspit emptier (5M3) Longido Town Cesspit emptier (10M3) Cesspit emptier (5M3) Usa River Town Cesspit emptier (10M3) Cesspit emptier (5M3) Monduli Town Cesspit emptier (10M3) Cesspit emptier (5M3) Current Charges Approved Charges 2022/23 and 2023/24 2024/25 89,900 73,000 89,900 73,000 89,900 73,000 89,900 73,000 89,900 73,000 89,900 73,000 89,900 73,000 89,900 73,000 89,900 73,000 Current and Approved Charges for sludge disposal to Waste Stabilisation Ponds (TZS Per Trip) 4 Arusha Water Supply and Sanitation Authority (Arusha Wssa) (Tariff Adjustment For Water Supply and Sanitation Services) GN.NO. 332 (Contd) Description All Customers Current Charges Approved Charges 2022/23 and 2023/24 2024/25 9,186 9,186 9,186 9,186 Current and Approved New Water Connection Fee (TZS/Connection) Description Current Fees New Water Connection New Sewer Connection 20% of water connection material costs 20% of sewer connection material costs Approved Fees 2022/23 and 2023/24 2024/25 26,000 26,000 26,000 26,000 ___________ SECOND SCHEDULE ____________ (Made under paragraph3 (e)) PROJECTS TO BE IMPLEMENTED (TZS in Million) S/ N 1 2 3 4 5 6 Description of activity to be undertaken (2022/23), To construct new two Intakes (at Benett and Lengine Juu-Monduli and Mount Longido) by June 2023 To rehabilitate water sources at (Lolomsikio intake-Monduli (2024/25), Ngaresero(2023/24), (2024/25), Kiranyi Nurangima-Usa River (2022/23), Saiteru (2024/25), Sekei -Ngaramtoni (2023/24), and Ngaramtoni boreholes (2022/23) that feed Monduli town) by June 2025 To rehabilitate water tanks (Mt Meru Hospital DikDik2-100m3 tank-90m3 (2023/24), Magadirisho-90m3 (2024/25), Engikareti 45m3 (2023/24) and fencing two tanks (45m3,50m3) at Longido Mlimani (2023/24- 2024/25)) by June 2025 To construct fences (at Kiranyi water source (2023/24), Sekei water source (2022/23), - Ngaramtoni, Engikareti tank -45 m3 (2022/23), Mto Simba (2023/24) and Mlima Longido water tank(2023/24)) by June 2025 To relocate transmission line laid across people's residences for (3'' for 1.7Km from Kiranyi water (2023/24) source and 8'' UPvC for 700m in Longido(2022/23)) by June 2023 To install 33 bulk water meters to all water 5 FY 2022/2 3 107 FY 2023/2 4 FY 2024/25 - - 121 121 121 15 15 9 10 25 41 120 - - 10 10 10 Arusha Water Supply and Sanitation Authority (Arusha Wssa) (Tariff Adjustment For Water Supply and Sanitation Services) GN.NO. 332 (Contd) S/ N Description of activity to be undertaken FY 2022/2 3 FY 2023/2 4 FY 2024/25 8 7 sources and storage tanks (5 in Arusha (2024/25), in Usa River (2022/23), 15 Ngaramtoni 3 (2023/24-5&2024/25-10), and 10 Monduli (2023/24) by June 2025 To construct five (5) new sumps and booster stations at Kimandolu, Kiranyi, Kijenge, Moivo, and Sanawari by June 2025 To conduct a study on dam construction at Weruweru by June 2025 To replace five (5) dosing pumps each year (three (3) at oligilai, two (2) Sekei, and ten (10) dosing at Midawe, Moshono, Loruvani, pipes Ngarendolu, Kimandolu, Kilimani, Tembo club, burka and at Olosiva treatment unit) by June 2025 10 To conduct borehole flushing, camera and replace 10 submersible pumps at Oltulelei, Ilkiurei, Loruvani No 4, Old Sanawari, Kiranyi 1, Loruvan yard, Sombetini, Longdong, Ngusero, and Missouri boreholes by June 2025 9 from Komolonike tank Intake - Monduli, 3.5km 11 To construct 10.69 km of the main pipeline (3.5 to Mlimani km Mashariki from kolomonike2 to Lengine Juu Tank, and 2.5km from Olarashi intake to Olarash village tanks.

0.136km Nurangima to the new storage tank - USA River) by June 2025 to Dikdik - - - - 1,152 1,000 27 27 27 117 117 117 - 37 75 12 To extend the water network for 453.829km size 11/2’ – 6’ (200km in Ngaramtoni, 73.268 in Usa River, 55 in Longido, 95km in Monduli) (90.7658km each year) by June 2025 in Arusha, 30.561 13 To construct 30km of raising Main from Ngorubob tank to Monduli by June 2024 14 To construct water tanks and dozing facilities. Three at Monduli, 500m3 Mlimani mashariki, 500m3 Mliman magharibi and 300m3 Lengine juu. Nurangima- 1000m3, sekei water source- 500m3) by June, 2025 1,652 665 614 - - 478 795 - - 15 To connect 41,978 new water customers (13,993 1,539 1,539 1,539 customers each year) by June 2025 16 To conduct a sewer network survey and design sewerage infrastructure in the Kisongo area by June 2025 17 To acquire land for sewerage infrastructure in Monduli, Longido, and Usa River (One Acre each) by June 2025 18 To conduct a sewer network survey and design sewerage infrastructure in Monduli, Longido and Usa River by June 2025 6 - - - - - - 103 900 158 Arusha Water Supply and Sanitation Authority (Arusha Wssa) (Tariff Adjustment For Water Supply and Sanitation Services) GN.NO. 332 (Contd) S/ N Description of activity to be undertaken 19 To construct 30 km of new sewerage network (10km each year) by June 2025 20 To rehabilitate 100m of sewerage system (size 8'', 6'' at Unga Ltd, Daraja II and Mjini Kati) annually 21 To conduct a pilot study on the automation of sewerage infrastructure by June 2023 22 To install bowser control system by using digital cards by June 2024 23 To construct 17 valve chambers and replace 12 valves annually 24 To replace 60,000 customers' water meters 25 To rehabilitate160 km dilapidated water networks at Ngarenaro, Sakina, Engutoto, Daraja II, Lemara, Engosheraton, Sinoni, Unga Ltd, Osunyai and Sombetini by June 2025 26 To remove Spaghetti for 30 km (at Unga Limited, Olmatejoo, Uswahilini, Baraa, Moshono) annually 27 To replace dilapidated service line size 3/4’ – 1’ for 70.14km each year (Arusha 54km, 6km in Ngaramtoni, 2.14km in Monduli, 2km in Usa River) by June 2025 28 To establish and maintain operation zones (DMAs) in the entire network (in Arusha City by installing 5 bulk water meters annually) in Longido, 6km 29 To establish DMAs in zonal offices (8 in Monduli, 4 in Longido, 13 in Ngaramtoni and 4 in Usa River) by June 2023 30 To establish a Customer Relationship Management system by June 2025 31 To undertake a pilot study (on-spot billing) in two zones offices by June 2024 32 To undertake pilot remote meter reading in two zones offices by June 2025 33 To conduct a pilot study on remote meter readings management information system in two zonal offices by June 2025 34 To install 200 customer-pre-paid water meters annually 35 To procure 36 computers and their accessories (12 computers each year) to zonal offices by June 2025 36 To procure 9 printers and accessories (3 printers each year) to zonal offices by June 2025 37 To procure office furniture for zonal offices by June 2024 38 To procure land for the construction of a zonal office at Monduli and Usa River ((One Acre 7 FY 2022/2 3 1,023 FY 2023/2 4 1,023 FY 2024/25 1,023 46 15 - 10 46 46 - 4 - - 11 11 1,100 605 2,750 1,816 2,750 2,421 - 516 258 204 204 204 - 9 12 - 13 - 55 23 8 132 298 10 - 7 4 5 7 55 23 8 6 - 7 - 5 - 55 23 8 132 132 - - Arusha Water Supply and Sanitation Authority (Arusha Wssa) (Tariff Adjustment For Water Supply and Sanitation Services) GN.NO. 332 (Contd) S/ N Description of activity to be undertaken each) by July 2023 39 To construct MD’s residential house and zonal offices at Ngaramtoni, Longido, Monduli and Usa River by June 2025 40 To procure 15 Motorcycles and 15 Tri- cycle/Bajaji for zonal offices (10 first year and 20 second year) by June 2024 41 To facilitate procurement of technical working tools (five (5) HDPE Fusion machines, five (5) portable d - water pumps and 5 portable compressors) by June 2024 42 To facilitate construction of sports ground and gym by June 2025 43 To install Government Financial Management (Annual Support, and Accounting System Training and Hosting fee) by June 2023 44 To install Government e-Office system (Gov-net and e-office, Network equipment -WAN Router, IPBX, IP Phones etc) by June 2023 45 To install Audit information system (Annual Support, Training and Hosting fee) by June 2023 46 To install Computer Network connecting zonal offices by June 2023 47 To establish the AUWSA data center by June 2024 48 To Collaborate with VITENS and other partners to improve AUWSA’s operation and capacity development (improve the GIS system and develop a hydraulic model for the AUWSA water network, water quality, NRW, and Pro-poor connection) by June 2025 49 To procure 2 standby generators for the operation of the Pump Station by June 2024 50 To install and maintain the Human Capital Information Management system by June 2025 FY 2022/2 3 FY 2023/2 4 FY 2024/25 230 1,409 1,409 64 150 72 48 - 13 76 38 38 - - 18 250 5 5 5 - 12 340 320 15 2 - 2 - 8,192 - - - 5 5 5 - - - - - - - 51 To procure three cars (Station wagon) and one 410 180 180 staff bus by June 2025 52 Extend the water network from a new borehole at Sinya to Namanga for 17.3 Km by June 2025 53 Extension of water network at Mererani 49 Km by June 2024 54 Extension of water services at Mateves 29.20 Km by June 2024 55 Extension of water services at Bondeni city 54km by June 2024 56 Extension of water services at Muriet 110km by June 2024 - - - - - 1,600 1,350 2,509 5,100 57 Extension of water services at Kiranyi 40.21km 1,859 - by June 2023 8 Arusha Water Supply and Sanitation Authority (Arusha Wssa) (Tariff Adjustment For Water Supply and Sanitation Services) GN.NO. 332 (Contd) S/ N Description of activity to be undertaken FY 2022/2 3 58 Extension of water services at Ngaramtoni juu 115km by June 2024 59 Extension of water services at Olmoti 31.58km by June 2024 60 Extension of water services at Olasiti 32.44km by June 2024 61 Extension of water services at Moshono

113.97km by June 2024 62 Extension of water services at Sanawari 20.66km by June 2024 63 Extension of water services at Bondeni city

31.37km by June 2025 64 Extension of water services at Muriet 45.21km by June 2025 65 Extension of water services at Kiranyi 38.93km by June 2025 66 Extension of water services at Ngaramtoni Juu

28.33km by June 2025 67 Extension of water services at Olmoti 22.75km by June 2025 68 Extension of water services at Olasiti 24.61km by June 2025 69 Extension of water services at Moshono 37.85km by June 2025 70 Extension of water services at Sanawari 17.29km by June 2025 71 Extension of water services at Mateves 20.07km by June 2025 72 Extension of water services at Monduli 11.68 km by June 2025 73 Extension of water services at Usa-River, 10.60 Km by June 2025 74 Construction of a 22.04km water network from Shangarai to Moshono and 1 water tank by June 2025 Total FY 2023/2 4 5,300 1,460 1,502 5,270 955 - - - - - - - - - - - - FY 2024/25 - - - - - 1,450 2,091 1,800 1,310 1,052 1,138 1,750 799 928 540 490 4,930 - - - - - - - - - - - - - - - - - 10,008 39,440 41,168 _________ THIRD SCHEDULE _________ (Made under paragraph 3(i)) KEY PERFORMANCE INDICATORS (2022/23-2024/25) Description Unit Performance Target 2022/23 2023/24 2024/25 9 Arusha Water Supply and Sanitation Authority (Arusha Wssa) (Tariff Adjustment For Water Supply and Sanitation Services) GN.NO. 332 (Contd) Description Unit Performance Target New Water Connections New Sewerage Connections Non-Revenue Water Metering Ratio Revenue Collection efficiency excluding arrears 2022/23 2023/24 2024/25 13,993 3,200 13,993 3,200 13,993 3,200 34 100 94 28 100 96 25 100 98 No. % % % % Dodoma, 25th April, 2023 JAMES A. MWAINYEKULE Director General 10