Utilities Code § 104.103

Sec. 104.103. NOTICE OF INTENT TO INCREASE RATES. (a) The gas utility shall: (1) publish, in conspicuous form, notice to the public of the proposed increase once each week for four successive weeks in a newspaper having general circulation in each county containing territory affected by the proposed increase; and (2) provide notice of the proposed increase to any other affected person as required by the regulatory authority's rules. (b) Instead of publishing newspaper notice, a gas utility may provide notice by: (1) mailing the notice by United States mail, postage prepaid, to the billing address of each directly affected customer; (2) including the notice, in conspicuous form, in the bill of each directly affected customer; or (3) sending the notice by e-mail to each directly affected customer if that address is available to the utility. (c) A gas utility may provide a customer with notice of the utility's intent to increase rates by e-mail as described by Subsection (b)(3) only if the customer has consented in writing to the use of the customer's e-mail address for that purpose. Acts 1997, 75th Leg., ch. 166, Sec. 1, eff. Sept. 1, 1997. Amended by: Acts 2013, 83rd Leg., R.S., Ch. 103 (S.B. 885), Sec. 1, eff. September 1, 2013.