Professional statute overview
Enactment structure, operative effect and source provenance
01
Purpose and legislative effect
“The department must maintain a complaint-handling system, keep related complaint information, publish its complaint investigation and resolution procedures, and periodically update complaint parties on status unless doing so would jeopardize an investigation.”
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02
How the instrument operates
- 01
Start with the recorded version
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- 02
Locate the controlling provision
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- 03
Read conditions and exceptions together
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- 04
Verify currency and official wording
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03
Research entry points
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The department must maintain a complaint-handling system, keep related complaint information, publish its complaint investigation and resolution procedures, and periodically update complaint parties on status unless doing so would jeopardize an investigation.
Section 12.02601
04
Source and current-law status
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Source record from statutes.capitol.texas.gov · Undated source snapshot
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