Zambia Statutory instrument

Zambia legislation

Electronic Government (General) Regulations, 2023

These Regulations may be cited as the Electronic Title Government (General) Regulations, 2023. This section defines terms used in the Regulations. A public body must notify the Division immediatel…

ICT educationICT infrastructure complianceICT risk assessmentaccessibilityasset registersauditscompliancedata confidentialitydata localisationData protectiondata securitydata storagedigital platform securitydigital servicesdigitisation of operationsdocument retentione-governmentelectronic information accesselectronic serviceselectronic storagegovernment IT integrationincident reportinginformation sharinginformation technologyinspectioninteroperable ICT systemspersonal data processingprocess automationpublic administrationpublic digital infrastructurepublic servicesquality assurancesecurity reportingservice continuity

Jurisdiction: Zambia
Structure: 16 provisions
Citation: SI 43 of 2023
Dates: As at 6 Oct 2023

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Dates: As at 6 Oct 2023

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Purpose and legislative effect

“These Regulations may be cited as the Electronic Title Government (General) Regulations, 2023.”

These Regulations may be cited as the Electronic Title Government (General) Regulations, 2023. This section defines terms used in the Regulations. A public body must notify the Division immediately when it identifies an incident or vulnerability that may affect e-government services, using the Form in the Schedule. A public body must support accessible and interoperable e-government services, provide end-user support, and ensure delivery to marginalised groups. A public body may store its processed records or documents in electronic format if access, accuracy, and identification details are preserved.

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Section 1

These Regulations may be cited as the Electronic Title Government (General) Regulations, 2023.

Section 1

(1) A public body may store a record or document which is

A public body may store its processed records or documents in electronic format if access, accuracy, and identification details are preserved.

Section 5

A public body shall

A public body must integrate its services with the Government Service Bus and, where applicable, provide e-government services using the Government Wide Area Network.

Section 9

A public body shall use information and communication

A public body must use ICT infrastructure that meets the specifications and standards set by the Division.

Section 12

A public body shall, in collaboration with the Division, provide

A public body must work with the Division to provide ICT education and use of e-government services to the public for that body.

Section 16

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Source record from zambialii.org · As at 6 Oct 2023

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Showing 16 of 16 provisions

Provision 15Interpretation

§ 1Section 1Provision

These Regulations may be cited as the Electronic Title Government (General) Regulations, 2023.

1. These Regulations may be cited as the Electronic Title Government (General) Regulations, 2023.

Section 1Verify source

§ 2Section 2Interpretation

This section defines terms used in the Regulations.

2. In these Regulations, unless the context otherwise Interpretation requires— Act No. 4 of 2021 Act No. 4 of 2021 Act No. 3 of 2021 “access” has the meaning assigned to the word in the Electronic Communications and Transactions Act, 2021; “data” has the meaning assigned to the word in the Electronic Communications and Transactions Act, 2021; “Data Protection Commissioner” has the meaning assigned to the words in the Data Protection Act, 2021; “digital platform” means a digital system and interface that facilitate communications, transactions and service delivery through digital channels; “Division” has the meaning assigned to the word in the Act; “electronic accessibility” means the process of making a digital product accessible to a consumer; “e-government service” has the meaning assigned to the words in the Act; Copies of this Statutory Instrument can be obtained from the Government Printer, P.O. Box 30136, 10101 Lusaka. Price K12.00 each. 278 Statutory Instruments 6th October, 2023 “Government Service Bus” means an interoperable digital platform used by Government to provide electronic services; “Government Wide Area Network” means a Government network that digitally connects public bodies within the Republic; “incident” means an unplanned disturbance or effects of information technology services that result in a reduction in quality of service; “marginalised group” means a vulnerable population or people that experience discrimination or exclusion to the use of information and communication technologies; “paperless Government” means a Government that has minimal paper based processes and mainly relies on digitalised processes for its operations; “processing” has the meaning assigned to the word in the Data Protection Act, 2021, and the word “processed” shall be construed accordingly; “public body” has the meaning assigned to the words in the Public Finance Management Act, 2018; and “vulnerability” means a flaw in a computer system that may be exploied by a security threat.

Section 2Verify source

§ 3A public body shall notify the Division, in the Form set outProvision

A public body must notify the Division immediately when it identifies an incident or vulnerability that may affect e-government services, using the Form in the Schedule.

3. A public body shall notify the Division, in the Form set out in the Schedule, of an incident or vulnerability that may affect e-government services immediately the incident or vulnerability is identified.

Section 3Verify source

§ 4A public body shall, for the effective delivery ofProvision

A public body must support accessible and interoperable e-government services, provide end-user support, and ensure delivery to marginalised groups.

4. A public body shall, for the effective delivery of e-government services — (a) ensure that electronic services offered by that public body have electronic accessibility features for persons with disabilities; (b) maintain and promote integrated and interoperable systems in the provision of services; (c) ensure e-government services delivered have adequate support systems of end users; and (d) ensure e-government services are delivered to marginalised groups. Act No. 3 of 2021 Act No. 1 of 2018 Notification of incident or vulnerability Electronic accessibility 6th October, 2023 Statutory Instruments

Section 4Verify source

§ 5(1) A public body may store a record or document which isProvision

A public body may store its processed records or documents in electronic format if access, accuracy, and identification details are preserved.

5. (1) A public body may store a record or document which is processed by that public body in an electronic format if the— 279 Electronic record keeping (a) information contained in that record remains accessible to be used for a subsequent reference; (b) electronic record or document is retained in the format which represents accurately the information originally generated, sent or received; and (c) details which facilitate the identification of the origin, destination, date and time of dispatch or receipt of that electronic record or document are available in electronic format.

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§ 6A public body shall use and process personal data inProvision

A public body must use and process personal data in line with the Data Protection Act, 2021.

6. A public body shall use and process personal data in accordance with the Data Protection Act, 2021.

Section 6Verify source

§ 7A public body shallProvision

A public body must secure its data and digital platforms, submit annual security reports to the Division, and do ICT security risk assessments at intervals the Division تعیینes.

7. A public body shall— (a) put security measures in place to ensure the security of data and its digital platforms; (b) prepare and submit annual security reports to the Division in a form determined by the Division relating to its data and digital platforms; and (c) conduct regular information and communication technology security risk assessments at such intervals as the Division may determine. Use of data by public body Act No. 3 of 2021 Security of data and digital platforms in public body

Section 7Verify source

§ 8A public body shall store personal data processed by thatProvision

A public body must store personal data on infrastructure in the Republic, unless it wants to store the data outside the Republic and gets authorisation from the Division and the Data Protection Commissioner.

8. A public body shall store personal data processed by that public body on infrastructure domiciled within the Republic. (2) Despite subregulation (1), a public body that intends to store personal data outside the Republic shall — Localisation of personal data by public body (a) obtain authorisation from the Division and the Data Protection Commissioner; and (b) store personal data on terms and conditions that the Division and the Data Protection Commissioner may determine.

Section 8Verify source

§ 9A public body shallProvision

A public body must integrate its services with the Government Service Bus and, where applicable, provide e-government services using the Government Wide Area Network.

9. A public body shall— (a) integrate its services with the Government Service Bus; and (b) where applicable, provide its e-government services using the Government Wide Area Network. Integration with Government Service Bus

Section 9Verify source

§ 10(1) The Division shall, in collaboration with relevantProvision

The Division must work with relevant institutions to decide how electronic information is accessed and shared in a public body, and public bodies must protect data and adopt an institutional policy on access and sharing.

10. (1) The Division shall, in collaboration with relevant institutions, determine the manner of access to, and sharing of, electronic information in a public body. Access to and sharing of information 280 Statutory Instruments 6th October, 2023 (2) A public body shall — (a) ensure confidentiality, integrity and availability of data in the sharing of information; and (b) develop an institutional policy on access to, and sharing of, information sharing. Attainment of paperless Government

Section 10Verify source

§ 11(1) A public body shall, within a period that the DivisionProvision

A public body must automate paper-based processes and approvals, and use approved ICT systems that are interoperable for paperless government.

11. (1) A public body shall, within a period that the Division may determine, automate paper based processes and approvals of its operations. (2) A public body shall, for purposes of attaining paperless Government — (a) implement approved information and communication technology systems to digitise a public body’s core processes; and (b) ensure the implemented information and communication technology systems are interoperable to facilitate exchange of information within and among public bodies electronically.

Section 11Verify source

§ 12A public body shall use information and communicationProvision

A public body must use ICT infrastructure that meets the specifications and standards set by the Division.

12. A public body shall use information and communication technology infrastructure that meets the specifications and standards set by the Division.

Section 12Verify source

§ 13A public body shall mantain and submit an information andProvision

A public body must maintain and submit an ICT asset register to the Division.

13. A public body shall mantain and submit an information and communication technology asset register to the Division in a manner determined by the Division.

Section 13Verify source

§ 14(1) The Division shall conduct audits, quality assurance andProvision

The Division must conduct audits, quality assurance, and inspections of electronic services when it considers necessary. Public bodies must carry out regular independent assessments and audits of their electronic and digital operations.

14. (1) The Division shall conduct audits, quality assurance and inspection of electronic services provided by a public body as and when the Division considers necessary. (2) A public body shall, for the purposes of compliance and audit, perform regular independent assessments and audits of its electronic and digital operations.

Section 14Verify source

§ 15The Division may request a public body to provide, withinProvision

The Division may ask a public body for documents and other information, and the public body must provide them within a period the Division sets.

15. The Division may request a public body to provide, within a period that the Division may determine, documents and other information as the Division may require for the better carring out of its functions.

Section 15Verify source

§ 16A public body shall, in collaboration with the Division, provideProvision

A public body must work with the Division to provide ICT education and use of e-government services to the public for that body.

16. A public body shall, in collaboration with the Division, provide information and communication technology education and utilisation of e-government servces to the public relating to that public body. Information and communication technology infrastructure Information and communication technology asset register Audit and inspection by Division Information to be provided to Division Information and communication technology education and utilisation 6th October, 2023 Statutory Instruments 281 SCHEDULE FORM (Regulation 3) Republic of Zambia The Electronic Government Act, 2021 (Act No. 41 of 2021) The Electronic Government (General) Regulations, 2023 ELECTRONIC GOVERNMENT DIVISION INCIDENT AND VULNERABILITY REPORTING FORM Name of public body Nature of incident or vulnerability identified Place of occurrence What led to the incident? Was there any harm to the information system? What remedial actions will be taken to exclude future repetition of the incident? Additional information on the incident or vulnerability Comments from the Director/Head–Information and Communication Technologies in the institution ……………………………………………………………….….……. ……………………………. Name of Permanent Secretary/Head of institution Signature Date: ………………………………………………. LUSAKA 4th October, 2023 [SZI/64/9/4] HAKAINDE HICHILEMA, President 282 Statutory Instruments 6th October, 2023

Section 16Verify source

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Zambia The Electronic Government Act, 2021
Section 16

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