[2018] KEHC 8407 (KLR)

[2018] KEHC 8407 (KLR)

The court held that the Insurance Regulatory Authority, as a statutory body, is under a legal and constitutional obligation to consider complaints lodged before it and to provide written reasons for its decisions, especially where such decisions may adversely affect the complainant. The respondent's failure or...

Source-derived case information.

Citation
[2018] KEHC 8407 (KLR)
Parties
Applicant: Mariakani Cottage Hospital Limited; Respondent: Insurance Regulatory Authority; Interested Party: Xplico Insurance Company Limited
Court
High Court
Court Station
High Court at Nairobi (Milimani Law Courts)
Jurisdiction
Kenya
Case Number
Judicial Review Application 459 of 2017
Procedural Posture
Judicial Review Application / Judgment
Outcome
Application partly allowed.
Judges
GV Odunga
Legal Topics
Judicial Review, Mandamus, Administrative Delay, Insurance Regulation, Contractual Disputes, Fair Administrative Action
Source Language
en
Administrative Law Commercial and Corporate Judicial Review Mandamus Administrative Delay Insurance Regulation Contractual Disputes Fair Administrative Action

Source-derived case record

Summary, issues, holding and outcome

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Parties

Mariakani Cottage Hospital Limited

Applicant

Insurance Regulatory Authority

Respondent

Xplico Insurance Company Limited

Interested Party

Procedural Posture

Judicial Review Application / Judgment

  1. 1 Whether the Insurance Regulatory Authority failed or inordinately delayed to act on a complaint lodged by the applicant regarding dishonoured cheques.
  2. 2 Whether an order of mandamus can compel the respondent to convene an adjudication forum and direct the interested party to replace dishonoured cheques.
  3. 3 Whether the respondent is under a statutory and constitutional obligation to consider the applicant's complaint and provide written reasons for its decision.

Ratio Decidendi

The court held that the Insurance Regulatory Authority, as a statutory body, is under a legal and constitutional obligation to consider complaints lodged before it and to provide written reasons for its decisions, especially where such decisions may adversely affect the complainant. The respondent's failure or inordinate delay to act on the applicant's complaint regarding dishonoured cheques constituted a breach of its statutory and constitutional duties under Article 47 of the Constitution and the Fair Administrative Action Act. However, the court clarified that while it can compel the respondent to consider and determine the complaint, it cannot direct the respondent to order the...

Court Disposition

Application partly allowed.

Orders

  • An order of mandamus is issued compelling the respondent to consider the applicant's complaint made on 24th January, 2017 against the interested party and to furnish the applicant with reasons thereof if the decision is adverse, within 30 days from service of this order.
  • No order as to costs.