Mburu v Cooperative Bank of Kenya Limited & another
Mburu v Cooperative Bank of Kenya Limited & another [2024] KEHC 10303 (KLR)
The court found that the 1st Defendant negligently and without lawful justification listed the Plaintiff as a defaulter with the 2nd Defendant, despite the account in question having been closed and no outstanding liability established. The 1st Defendant failed to notify the Plaintiff prior to the negative listing, in breach of the Credit Reference Bureau Regulations, 2013, and did not rectify the error even after being informed. This conduct amounted to negligence and breach of statutory duty, causing the Plaintiff financial loss and reputational harm. The court further held that the publica…
Source excerpt
- Credit Reference Bureaus
- Negligent Listing
- Defamation By Publication
- Loss Of Earnings
- Bank Customer Duties
- Statutory Compliance