MUGWANEZA v. BANK OF KIGALI LTD
Bank of Kigali Plc breached its professional duty of care by failing to properly verify the payment order and telephone confirmation before disbursing 11,500 USD from Mugwaneza's account to a third party. The bank is liable to refund the principal and pay interest at the prevailing average lending rate, but not exceeding the principal. The claim for 310,000 Frw is inadmissible as it was not properly appealed in prior proceedings. Mugwaneza is entitled to moral damages for distress caused by the bank's negligence.
Source excerpt
- Bank liability for unauthorized withdrawals
- Duty of care in banking
- Customer obligations in banking
- Compensation for unauthorized transactions
- Interest on delayed payments