EQUITY BANK RWANDA LTD v. SEBAHIZI_kn (2)
The Supreme Court found that Equity Bank Rwanda Ltd was solely liable for the unauthorized withdrawal and transfer of $30,000 from Sebahizi's account because the bank failed to follow its own operational procedures, which required it to call and confirm with the customer before executing such a transaction. The Court rejected the bank's argument that the customer bore partial responsibility, finding no evidence of contributory negligence. The Court ordered the bank to reimburse the full amount, pay interest at the prevailing bank rate, compensate for moral damages, reimburse legal costs, and…
Source excerpt
- Bank liability
- Customer protection
- Contractual obligations
- Damages
- Banking procedures
- Review on grounds of injustice