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South Africa Order

Constitutional Court

RAiN Chartered Accountants Incorporated v South African Social Security Agency (CCT 48/17) [2021] ZACC 27; 2021 (11) BCLR 1225 (CC) (10 September 2021)

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01

Holding and result

The Constitutional Court held that SASSA is estopped from denying RAiN's entitlement to fees for work required under the April 2021 order, as SASSA accepted RAiN's performance under the expired contract and paid the full contract price. The April 2021 order created a need for a new agreement for additional work, and SASSA must consider appointing RAiN through the deviation process under Treasury Regulation 16A.6.4. The Court declined to order SASSA to pay RAiN's legal fees, finding insufficient grounds for such relief. The Court modified the previous order to facilitate expeditious completion of the outstanding work and placed responsibility for the deviation process on SASSA's Chief Executive Officer. Costs of the application are awarded to RAiN.

Court disposition

Application granted in part; declaratory relief and modification of previous order issued; costs awarded to RAiN.

Orders

  • It is declared that SASSA is responsible for paying reasonable fees for work to comply with paragraphs 1 and 3 of the April 2021 order.
  • SASSA must consider appointing RAiN in accordance with the deviation process under Treasury Regulation 16A.6.4 and, if open, must appoint RAiN.
  • SASSA and RAiN must meet forthwith and negotiate in good faith regarding fees.
  • If no agreement on fees within four calendar days, fees will be determined by the CEO of the South African Institute of Chartered Accountants or a nominated chartered accountant, with SASSA bearing any fees for this purpose.
  • SASSA's CEO must ensure the deviation process and appointment of RAiN, if applicable, is finalised within 10 calendar days of fee agreement or determination.
  • SASSA's attorneys must notify the CEO of SASSA of paragraph 5.
  • If SASSA does not appoint RAiN, it must consider appointing another suitably qualified service provider via the deviation process within 14 calendar days.
  • Within 10 calendar days of appointment, RAiN or any other service provider must submit to CPS, KPMG, and Mazars a list of all outstanding documents relevant to the audit verification.
  • CPS, KPMG, and Mazars must furnish the listed documents within 15 calendar days of receipt of the list.
  • Within 30 calendar days of receipt of outstanding documents, RAiN or any other service provider must submit to National Treasury the updated verification report including all issues raised by National Treasury and arising from the documents.
  • Within 20 calendar days of receipt of the updated report, National Treasury must allow CPS and SASSA to make representations.
  • Within 40 calendar days of receipt of the updated report, National Treasury must consider and approve the report and file its approval with the Registrar of the Court.
  • If National Treasury cannot approve the report, it must file an affidavit setting out reasons, its own determination of CPS's profit from the unlawful contract, or what is required to make such determination.
  • SASSA must pay the costs of this application.
  • Costs reserved in terms of the April 2021 order remain reserved.

02

Material facts

Parties

RAiN Chartered Accountants Incorporated

Applicant Counsel: G Budlender SC

South African Social Security Agency

Respondent Counsel: M Mphaga SC and ME Manala

03

Procedural history

  1. Posture

    Urgent Application / Final Order on Application for Declaratory Relief and Modification of Previous Order

04

Questions and positions

Legal issues

Party arguments

Applicant
RAiN argued that the April 2021 order created a new obligation requiring additional work outside the scope of the expired contract. RAiN performed as best it could under the original agreement, despite delays and inaccurate information caused by SASSA and third parties. SASSA accepted RAiN's final report and paid the full contract price, including retention money, without complaint. RAiN contended that SASSA is estopped from denying its entitlement to fees for the new work and that unconscionable state conduct breaching constitutional principles of reliance, accountability, and rationality entitles RAiN to payment for the additional work. RAiN did not seek a variation of the expired contract but the conclusion of a new agreement for the outstanding work.
Respondent
SASSA argued that the work required by the April 2021 order falls within the scope of the original agreement and that RAiN is not entitled to additional payment. SASSA maintained that any variation of contract price is limited by Treasury Instruction Note 3, which allows only up to 15% increase for non-construction services. SASSA further contended that payment beyond the contract price would violate section 217 of the Constitution, which requires fair, equitable, transparent, competitive, and cost-effective procurement. SASSA denied liability for RAiN's legal fees and requested dismissal of the application or, alternatively, an order for good faith negotiations to determine the scope and applicable fees.

05

Court’s reasoning

  1. 01

    Concor Holdings (Pty) Ltd t/a Concor Technicrete v Potgieter [2004] ZASCA 59; 2004 (6) SA 491 (SCA) at para 7

    A party may be estopped from denying obligations where its conduct has reasonably led the other party to rely on a representation, and the representee acted reasonably in doing so.

  2. 02

    Constitution of the Republic of South Africa, 1996, s 217

    Section 217 of the Constitution requires organs of state to procure goods or services in accordance with a system that is fair, equitable, transparent, competitive, and cost-effective.

  3. 03

    Treasury Regulations, GN R225 GG 27388, 15 March 2005

    Treasury Regulation 16A.6.4 allows deviation from competitive bidding where it is impractical, subject to proper recording and approval.

  4. 04

    KwaZulu-Natal Joint Liaison Committee v MEC for Education, KwaZulu-Natal [2013] ZACC 10; 2013 (4) SA 262 (CC); 2013 (6) BCLR 615 (CC) at para 65

    Unconscionable state conduct that breaches constitutional principles of reliance, accountability, and rationality is unlawful.

06

Ratio, limits and disposition

Ratio decidendi

The Constitutional Court held that SASSA is estopped from denying RAiN's entitlement to fees for work required under the April 2021 order, as SASSA accepted RAiN's performance under the expired contract and paid the full contract price. The April 2021 order created a need for a new agreement for additional work, and SASSA must consider appointing RAiN through the deviation process under Treasury Regulation 16A.6.4. The Court declined to order SASSA to pay RAiN's legal fees, finding insufficient grounds for such relief. The Court modified the previous order to facilitate expeditious completion of the outstanding work and placed responsibility for the deviation process on SASSA's Chief Executive Officer. Costs of the application are awarded to RAiN.

Obiter and limits

  • The Court emphasised that the CPS saga has persisted for too long and must be resolved expeditiously.
  • A competitive bidding process would likely cause further delay and duplication of work, making deviation more practical in these circumstances.
  • The decision to deviate from competitive bidding is for SASSA to make, but it must be objectively justified and is subject to review.
  • The Court's interest is in ensuring compliance with its orders and final determination of CPS's profits.

Court disposition

Application granted in part; declaratory relief and modification of previous order issued; costs awarded to RAiN.

  • It is declared that SASSA is responsible for paying reasonable fees for work to comply with paragraphs 1 and 3 of the April 2021 order.
  • SASSA must consider appointing RAiN in accordance with the deviation process under Treasury Regulation 16A.6.4 and, if open, must appoint RAiN.
  • SASSA and RAiN must meet forthwith and negotiate in good faith regarding fees.
  • If no agreement on fees within four calendar days, fees will be determined by the CEO of the South African Institute of Chartered Accountants or a nominated chartered accountant, with SASSA bearing any fees for this purpose.
  • SASSA's CEO must ensure the deviation process and appointment of RAiN, if applicable, is finalised within 10 calendar days of fee agreement or determination.
  • SASSA's attorneys must notify the CEO of SASSA of paragraph 5.
  • If SASSA does not appoint RAiN, it must consider appointing another suitably qualified service provider via the deviation process within 14 calendar days.
  • Within 10 calendar days of appointment, RAiN or any other service provider must submit to CPS, KPMG, and Mazars a list of all outstanding documents relevant to the audit verification.
  • CPS, KPMG, and Mazars must furnish the listed documents within 15 calendar days of receipt of the list.
  • Within 30 calendar days of receipt of outstanding documents, RAiN or any other service provider must submit to National Treasury the updated verification report including all issues raised by National Treasury and arising from the documents.
  • Within 20 calendar days of receipt of the updated report, National Treasury must allow CPS and SASSA to make representations.
  • Within 40 calendar days of receipt of the updated report, National Treasury must consider and approve the report and file its approval with the Registrar of the Court.
  • If National Treasury cannot approve the report, it must file an affidavit setting out reasons, its own determination of CPS's profit from the unlawful contract, or what is required to make such determination.
  • SASSA must pay the costs of this application.
  • Costs reserved in terms of the April 2021 order remain reserved.

Source and reliance status

Constitutional Court

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Judgment text

The complete available source text.

Source document

Constitutional Court

Order

[2021] ZACC 27

CONSTITUTIONAL COURT OF

SOUTH AFRICA

Case CCT 48/17

In the application of:

RAiN CHARTERED ACCOUNTANTS

INCORPORATED

Applicant

and

SOUTH AFRICAN SOCIAL SECURITY

AGENCY

Respondent

In the matter between:

BLACK SASH

TRUST

First Applicant

FREEDOM UNDER LAW (NPC)

Second Applicant

MINISTER OF SOCIAL

DEVELOPMENT

First Respondent

CHIEF EXECUTIVE OFFICER OF THE SOUTH

AFRICAN SOCIAL SECURITY

AGENCY

Second Respondent

SOUTH AFRICAN SOCIAL SECURITY AGENCY

Third Respondent

MINISTER OF

FINANCE

Fourth Respondent

NATIONAL

TREASURY

Fifth Respondent

CASH PAYMASTER SERVICES (PTY)

LIMITED

Sixth Respondent

INFORMATION

REGULATOR

Seventh Respondent

RAiN CHARTERED ACCOUNTANTS

INCORPORATED

Eighth Respondent

KPMG SERVICES (PTY)

LIMITED

Ninth Respondent

MAZARS

INCORPORATED

Tenth Respondent

CORRUPTION WATCH (NPC)

First Amicus Curiae

SOUTH AFRICAN POST OFFICE SOC

LIMITED

Second Amicus Curiae

Neutral citation: RAiN Chartered Accountants Incorporated v South African Social Security Agency [2021] ZACC 27

Coram: Zondo ACJ, Madlanga J, Madondo AJ, Majiedt J, Mhlantla J, Pillay AJ, Rogers AJ, Theron J, Tlaletsi AJ, Tshiqi J

Judgments: Madlanga J (unanimous)

Decided on: 10 September 2021

ORDER

On application to the Constitutional Court:

1. It is declared that the South African Social Security Agency (SASSA) is responsible

for paying reasonable fees for work which will be done to comply with paragraphs 1 and 3 of this Court’s order of 1 April 2021 (April 2021 order).

2. For purposes of performance of the work referred to in paragraph 1, SASSA must

consider whether it is open to it to appoint RAiN Chartered Accountants Incorporated (RAiN) in accordance with the deviation process provided for in Treasury Regulation 16A.6.4 and, if it is, it must appoint RAiN.

3. To facilitate SASSA’s decision under paragraph 2, SASSA and RAiN must meet forthwith after this order and commence negotiations in good faith in respect of the fees referred to in paragraph 1.

4. In the event of there being no agreement on the fees within four calendar days of this order, the fees will be determined by the Chief Executive Officer of the South African Institute of Chartered Accountants or a chartered accountant nominated by him and any fees payable for this purpose shall be borne by SASSA.

5. The Chief Executive Officer of SASSA must take all necessary steps within her

powers and functions to ensure that the deviation process referred to in paragraph 2 of this order and appointment of RAiN, if it is to be appointed, is finalised within 10 calendar days of agreement by RAiN and SASSA on RAiN’s fees or of their determination under paragraph 4.

6. SASSA’s attorneys of record must bring paragraph 5 to the notice of SASSA’s

Chief Executive Officer.

7. If SASSA does not appoint RAiN, it must consider whether it is open to it to appoint another suitably qualified service provider in accordance with the deviation process provided for in Treasury Regulation 16A.6.4 and, if it is, it must appoint that other service provider within 14 calendar days of the date of this order.

8. Within 10 calendar days from the date of appointment, RAiN or any other appointed service provider must submit to Cash Paymaster Services (Pty) Limited, KPMG Services (Pty) Limited and Mazars Incorporated the list of all outstanding documents relevant to the audit verification undertaken by RAiN under the order of 17 March 2017.

9. Cash Paymaster Services (Pty) Limited, KPMG Services (Pty) Limited and Mazars Incorporated must furnish RAiN or any other appointed service provider with the listed documents in their possession, within 15 calendar days from the date of receipt of the list of outstanding documents referred to in paragraph 8.

10. Within 30 calendar days of receipt of the outstanding documents referred to in paragraph 8, RAiN or any other appointed service provider must submit to the National Treasury, the updated verification report including:

(a)

all issues raised by the National Treasury in its letter of 28 November 2019; and

(b)

all issues arising from the documents referred to in paragraph 8.

11. Within 20 calendar days of receipt of the updated verification report, the National Treasury must allow Cash Paymaster Services (Pty) Limited and SASSA to make representations on the updated verification report, if they so wish.

12. Within 40 calendar days of receipt of the updated verification report, the National Treasury must consider and approve the updated verification report and file its approval together with the updated verification report with the Registrar of this Court.

13. If the National Treasury is unable to approve the updated verification report, it must file an affidavit setting out:

(a)

its reasons for not approving the updated verification report; and

(b)

its own determination of the profit made by Cash Paymaster Services (Pty) Limited from the unlawful contract that was declared invalid; or

(c)

alternatively, what it requires to properly determine the profit made by Cash Paymaster Services (Pty) Limited, in the event that it is unable to make the determination referred to in paragraph 13(b).

14. SASSA must pay the costs of this application.

15. Costs that were reserved in terms of the April 2021 order remain reserved.

JUDGMENT

MADLANGA J (Zondo ACJ, Madondo AJ, Majiedt J, Mhlantla J, Pillay AJ, Rogers AJ, Theron J, Tlaletsi AJ and Tshiqi J concurring):

[1] This is another instalment in the unending sequels to the Allpay[1] litigation. I will not burden this judgment with that background.

[2] We are disposing of this matter without an oral hearing.

[3] In its last judgment handed down on 1 April 2021 part of this Court’s order (April 2021 order) requires RAiN Chartered Accountants Inc (RAiN), the applicant, to make a final determination on the profits received by Cash Paymaster Services (Pty) Ltd[2] (CPS).[3] What is at issue relates to this part of the order. An earlier order granted by this Court on 17 March 2017 required the South African Social Security Agency (SASSA), an organ of state responsible for payment of social grants, to determine the

profits.[4] SASSA chose to engage a firm of accountants to do this on its behalf. After a competitive bidding process, it appointed RAiN to do the work.

[4] RAiN did do substantial work towards determining the profits, but was hamstrung in its performance by the failure, if not refusal, by CPS and two other entities, KPMG Services (Pty) Ltd (KPMG) and Mazars Inc (Mazars), to furnish it with certain documents or information it required to make a proper determination. It is this that gave rise to the litigation instituted by Freedom

Under Law (FUL), a public interest and non profit organisation created to promote democracy and advance understanding of and respect for the rule of law, and the principle of legality in Southern Africa. Of course, RAiN can only make the final determination

of CPS’s profits if it has been provided with the outstanding information. The April 2021 order also required CPS, KPMG and Mazars to furnish RAiN with the documents after all three firms have been furnished with a list of what is required by RAiN.

[5] An issue has now arisen: who must pay RAiN’s fees for the work it must do in terms of the April 2021 order? SASSA which engaged RAiN says it is not liable to pay the fees. RAiN is also asking for a declarator that SASSA is liable for any disbursements, including legal fees, reasonably incurred to enable it to comply with the order. So, the legal fees are distinct from costs incurred in the present proceedings. SASSA will have none of this as well. It is these two questions that fall to be decided. First, a brief background.

[6] The agreement between RAiN and SASSA was for a four-month period ending 30 September 2019. The contract price was calculated based on an estimate of hours required to complete the assignment. The agreement provided that even if RAiN were to require, and work for, more hours than what was estimated, it would not be entitled to additional payment for the extra hours. In the event, RAiN worked for far more hours than its estimate. Although the documents required by RAiN to carry out its task were with other parties (mainly CPS), the agreement made it SASSA’s obligation to afford RAiN “timeous access to information reasonably required to perform the service”. CPS did not only delay in furnishing RAiN with information but also provided it with incorrect information. For example, “[t]he heart of the problem” – as RAiN puts it – was that CPS furnished it with a general ledger and trial balance which did not agree. This necessitated requests to CPS for additional information and documents. And RAiN solicited SASSA’s assistance as it was its obligation to obtain the information for RAiN. This was met with more delays.

[7] After quite a struggle and significant delay, the information was eventually received. RAiN avers that the toing and froing about the outstanding information and the very fact of having to work with inaccurate information caused it to put in a lot more hours than what had been budgeted for, “first initially and then subsequently when the correct and complete information was finally provided”. I must emphasise that SASSA acknowledged the impact of the delays in a complaint it lodged with Net1, CPS’s holding company. In the complaint SASSA said the failure by CPS to provide the required information timeously

resulted in RAiN having to perform unnecessary work with the result that “[t]he budget [was] getting exhausted with not much

progress”.

[8] RAiN did not – and still does not – claim additional payment for the extra hours of work occasioned by the circumstances I have just explained.

[9] All these facts are either common cause or not disputed.

[10] RAiN avers that no one could have foreseen that a general ledger and trial balance would not reconcile. Therefore, no one would have factored this irreconcilability in determining a contract price. As we now know, that which was unforeseeable did transpire.

[11] The information to which the delays related was not the information which is the subject of the April 2021 order. It was only upon doing a verification process after receipt of all the information referred to in the preceding paragraphs that RAiN identified “critical issues” that required investigation. These issues included whether there was cost-shifting and profit-shifting which would have resulted in the over-stating of expenditure and under-stating of income. Much as RAiN did all it could to get to the bottom of this, it transpired that more information was required to get the true picture. It is this information that CPS, KPMG and Mazars must furnish to RAiN in terms of the April 2021 order. Before I deal with what happened after the grant of this order, let me mention something of some import.

[12] After all the delays – and the additional work occasioned by them – and the inaccurate information, RAiN submitted its report. It sent its final invoice to SASSA. In response SASSA said it would make the final payment upon acceptance of the report. And its acceptance of the report would be indicated by filing it with this Court. Subsequently, SASSA paid the final invoice and filed the report with the Court. SASSA even paid the retention money. Of course, RAiN’s report did state that the full picture could only be presented if the information withheld by CPS, KPMG and Mazars was made available.

[13] Pursuant to the April 2021 order, RAiN sent an email to SASSA enquiring if SASSA accepted liability for its fees for doing the work required by the order. A Ms Mahlobogoana, SASSA’s General Manager: Legal Services, responded to the email saying, “SASSA has a responsibility to pay for your services as far as the Court has ordered. SASSA is the one that appointed RAiN after a due process.” Another response, this time by a Mr Mowa, SASSA’s Senior Manager: Internal Control, was also receptive to the idea that SASSA was responsible for RAiN’s fees for work to be done in terms of the April 2021 order. It said, “Once RAiN has the information, then the issue of fees can be discussed to enable a determination of the amount of work to be done, which will inform the hours required and the fees.” So, even in terms of this second response, the issue was the quantum, not whether SASSA was liable at all.

[14] Towards the end of April 2021 SASSA reneged on these positive responses. The same Mr Mowa who had written the second response said, “Kindly note that SASSA does not have a responsibility to resolve the issue of fees as the Court has not placed any liability on SASSA to pay the fees.” It is this stance that has brought RAiN before us.

[15] In its efforts to parry RAiN’s offensive, SASSA contends that the work that must be performed in terms of the April 2021 order falls within the scope of work covered by the agreement between the parties. Therefore, RAiN cannot seek payment for it. This entails no more than a determination – through a contractual interpretative exercise – of the scope of work provided for in the agreement. According to SASSA that is so unexceptional a matter that it does not fall within this Court’s jurisdiction.

[16] In addition, SASSA argues that in response to the tender invitation, RAiN freely tendered on the price that SASSA accepted. To agree to RAiN’s demand would effectively be changing the contract price after the event. According to SASSA, if granted, RAiN’s demand would constitute a violation of the provisions of section 217 of the Constitution. This section stipulates that organs of state must procure goods or services in accordance with a system which is fair, equitable, transparent, competitive and cost-effective. So, to allow payment in addition to the contract price which influenced the award of the contract would not only be unfair to the bidders whose bids did not succeed based on the quoted prices but would also flout the

section 217 factors. In short, SASSA wants RAiN to perform the task required by the April 2021 order without any payment.

[17] SASSA also submits that – to the extent that CPS’s non-cooperation could not be foreseen – a variation in terms of which the contract price may be increased can be done only in terms of National Treasury SCM Instruction Note 3 of 2016/17 (Treasury Instruction Note 3).[5] SASSA submits that in terms of this instrument, a fair price variation can only be up to 15%.

[18] Regarding the claim for payment of legal fees, SASSA pleads that the agreement made no provision for such payment.

[19] SASSA prays for the dismissal of the application or, alternatively, for an order directing it and RAiN to negotiate in good faith to determine whether the work required by the April 2021 order falls within the scope detailed in the agreement. And if it does, that SASSA pay RAiN in accordance with the mentioned Treasury Instruction.

[20] RAiN responds that it is not seeking a variation of the agreement. A variation is a legal impossibility as the agreement terminated in September 2019. And nothing in the April 2021 order suggests that the Court had a variation in its collective mind. Nor, continues RAiN’s argument, does SASSA suggest that the April 2021 order has somehow revived the agreement. According to RAiN, the effect of the order is that a new agreement must be concluded to facilitate performance in terms of the order.

[21] It founds its entitlement to the claimed relief on unconscionable state conduct which breaches the constitutional principles of reliance, accountability and rationality.[6] The facts that undergird this claim are:

(a) RAiN performed in terms of the agreement as best it could under the constraints it faced as a result of SASSA’s failure to provide information timeously in accordance with its contractual obligation.

(b) Relatedly, the incomplete, incorrect and late information furnished by CPS resulted in RAiN expending considerably more time than had been anticipated.

(c) As it was SASSA’s contractual obligation to provide all information timeously, the consequences of the delay cannot be laid at RAiN’s door.

(d) If it was SASSA’s view that RAiN had failed to perform in accordance with the agreement, it was entitled to cancel the agreement, which it never did. Nor did it ever complain about the adequacy of RAiN’s work.

(e) What SASSA did instead was to accept RAiN’s report, file it with the Court and make the final invoiced payment, including payment of the retention money.

[22] RAiN relies on the same facts to plead that SASSA is estopped from denying that it performed under the agreement. SASSA’s acceptance of the report in the exact manner indicated by SASSA itself[7] and the making of a final payment put it beyond question that SASSA did not harbour any issues about RAiN’s performance. If successful, pleading in this manner will mean the ordinary reward for rendering professional services, namely professional fees, will follow as a matter of course. That is, if RAiN gets to do the work.[8] The reward will no longer be hamstrung by SASSA’s claim that the work still to be done falls within the scope of the contract that has come to an end. In sum, RAiN invokes estoppel to parry that claim.

[23] Proof of unconscionable state conduct which breaches the constitutional principles of reliance, accountability and rationality will have the same effect as success on estoppel. Therefore, it is enough for RAiN to establish only one of these.

[24] In the Allpay matter and its sequels, this Court has retained the power to see to compliance with its orders. On that basis alone, we are entitled to entertain this matter.

[25] I do not find it necessary to deal with SASSA’s contention that

the work required in terms of the April 2021 order falls within the scope of the agreement. That is not necessary because

SASSA represented to RAiN that it was accepting RAiN’s performance. And it even paid the full contract price, including the retention money, without demur. Since as far back as November 2019 when SASSA accepted the report and made the final payment, RAiN has been under the impression that all its obligations under the agreement were dead and buried. Even as late as after the April 2021 order was granted, two of SASSA’s officials unequivocally accepted that SASSA bears the duty to pay RAiN’s fees for the work to be performed in terms of the order. In the context of estoppel, I raise this to buttress the point that it was SASSA’s understanding that RAiN did not owe any work under the contract whose period had since expired.

[26] I am satisfied that the requirements of estoppel are met.[9] SASSA’s acceptance of RAiN’s report and final payment to RAiN make plain that at the time of payment SASSA was happy with RAiN’s performance and did not believe that any work was owed under the contract. If SASSA’s insistence that the scope of work under the contract entails the work required in terms of the April 2021 order were to be allowed, RAiN would suffer prejudice. Thus, SASSA is estopped from denying that RAiN performed fully under the contract. SASSA’s belated attempt to question RAiN’s performance is reprehensible in the extreme. It is an attempt at snatching at a bargain, but no bargain exists. Someone within SASSA must have had a sudden flash of “brilliance” and decided that SASSA must renege on its unequivocal acceptance of RAiN’s performance. That, of course, is totally misconceived and will not be countenanced.

[27] This conclusion makes it unnecessary to grapple with RAiN’s assertion that SASSA’s conduct is unconscionable and breaches the constitutional principles of reliance, accountability and rationality.

[28] On RAiN’s own admission, this Court’s order has effectively created the need for a new contract. This is not something that was apparent when the April 2021 order was granted.

What we were aware of was that there was work outstanding. We could not readily have realised that any issue would arise with regard to SASSA’s liability to pay the fees. After all, the outstanding work went to the heart of establishing CPS’s profits, something that relates to the original assignment. RAiN has now explained to our satisfaction why – despite the centrality of the outstanding work to the original end goal – there is a need for additional payment for that work. In that sense, I accept that this effectively necessitates a new contract. For that reason, I do not consider it proper, without ado, to order SASSA to pay RAiN’s fees for the work to be performed in terms of the April 2021 order; not in the face of section 217 of the Constitution.

[29] The provisions of section 217 notwithstanding, I think we are where we are because of some unexplained reluctance on the part of SASSA to facilitate RAiN’s performance in terms of this Court’s

order. I say so because SASSA is aware that – as indicated by RAiN – in terms of Treasury Regulation 16A.6.4[10] an organ of state may deviate from the requirement of a competitive bidding process. This regulation provides:

“If in a specific case it is impractical to invite competitive bids, the accounting officer or accounting authority may procure the required goods or services by other means, provided that the reasons for deviating from inviting competitive bids must be recorded and approved by the accounting officer or accounting authority.”

A disclaimer: my reference to this regulation does not serve as a pronouncement on its constitutionality. That is not an issue before us. The point is: it exists.

[30] To use the hackneyed but useful legal phrase, what is impractical must surely depend on the circumstances of each case. In some instances, impracticality may manifest in absolute impossibility to engage in a competitive bidding process. Below that there may be a range of what constitutes impracticality. At the centre though must be the question whether a competitive bidding process is well and sensibly suited for the circumstances. A dictionary meaning of “impractical” is “not adapted for use or action; not sensible”.[11] Ultimately what is impractical is a matter of a judgement call to be made by the organ of state concerned. But what the organ of state may decide is not unbounded; it must be informed by the operative word – “impractical”. And that is an objectively accessible notion.

[31] That said, paragraph 8 of Treasury Instruction Note 3 sheds light on what is considered to be “impractical”. Paragraph 8 deals with deviations. “Impractical” must be read in the light of this paragraph, which accords in some respects with what I have just said. In paragraph 8.1 the note states that an accounting officer must only deviate from a competitive bidding process “in cases of emergency and sole supplier status”. The first of these concepts is defined as occurring “when there is a serious and unexpected situation that poses an immediate risk to health, life, property or environment which calls an agency to action and there is insufficient time to invite competitive bids”. The second occurs “when there is evidence that only one supplier possesses the unique and singularly available capacity to meet the requirements of the institution”. Paragraph 8.5 provides that “any other deviation will be allowed in exceptional cases subject to the prior written approval from the relevant Treasury”. Paragraph 8.5 serves to indicate that deviations may be done in situations that are wider than just those typified in paragraph 8.1. And this harks back to the point that at its widest impracticality, which – in terms of Treasury Regulation 16A.6.4 – is the jurisdictional fact for deviation, is an objectively accessible notion.

[32] Although it is not for this Court to decide whether there must be a deviation in this matter, I would be failing in this Court’s duty if I were not to make comments that are of relevance to the subject. This Court’s duty stems from the fact that it is in its interest that the issue of CPS’s profits be finally determined with expedition.

[33] It is worth noting that SASSA accepts that the work to be done in terms of the April 2021 order “must be done without any further delays”. It does not require rocket science to realise

that – on its own – a competitive bidding process will take a much longer time than a deviation. To illustrate, take a scenario where a bridge has been swept away by floods. The urgent engagement of a contractor to put up a makeshift bridge so that school children may continue to attend a school on the other side of the river is a worthy candidate for a deviation. And the deviation process is something that can be finalised within a few days. What is before us may not compare with the urgent need to erect a makeshift bridge. But – on SASSA’s own admission – the outstanding work needs to be done expeditiously.

[34] A firm of accountants coming in cold will probably take more time than RAiN to finalise the work that must still be done. The firm will first have to familiarise itself with the available information and then chart a path that needs to be followed. That, of course, will be a duplication of work that has already been done by RAiN. And one cannot discount the possibility that – as a self-respecting firm – its view of the available

information may be different to that of RAiN. That may well entail engaging in substantially more work. After all, it is not unheard of that firms of accountants have taken views that are at odds on the exact same task. But one thing is sure, all things being equal, it is more likely that RAiN will finalise the outstanding work with more expedition than a firm coming in cold.

[35] These factors, i.e. what I deal with in the two preceding paragraphs,

appear – and I use “appear” advisedly – to indicate that going out on a competitive bidding process is

impractical in the circumstances facing us. That is not my call to make. That is SASSA’s decision, which it must take acting properly. And it must do so well aware of the fact that – as “impracticality” is an objectively

determinable concept – its decision is subject to review and, in that sense, it enjoys no monopoly in this regard. I will add this much. The CPS saga has been hanging over our people’s heads for far too long. It needs to end sooner rather than later.

[36] Since it pre-eminently lies with the organ of state concerned –

not this Court – to do a deviation, an appropriate order is one that requires SASSA to consider whether it is open to it to appoint RAiN in accordance with the provision for deviation contained in Treasury Regulation 16A.6.4. To avert a situation where – post the grant of the order in the present application – there may be finger-pointing as to where further delays, if any, occurred in carrying out the deviation process, I think it fit that the order must place the responsibility of expediting the process on SASSA’s Chief Executive Officer. Even though the Chief Executive Officer is not party to the proceedings, I cannot conceive of any reason why she would object to performing this task. In the unlikely event of an objection, she is at liberty to approach this Court for appropriate relief.

[37] Regarding the claim that SASSA is liable for disbursements, including legal fees, reasonably incurred to enable RAiN to comply with the April 2021 order, I am not convinced that RAiN is entitled to an order to recover these. These should perhaps be some of the overheads it must meet out of its accounting fees. Also, it is not altogether clear what the exact nature of these disbursements is.

[38] As a consequence of the instant litigation, the April 2021 order must

be modified.

[39] RAiN enjoys substantial success and is thus entitled to costs.

[40] The following order is made:

10. Within 30 calendar days of receipt of the outstanding documents referred to in paragraph 8, RAiN or any other appointed service provider must submit to the National Treasury, the updated verification report including:

(c)

all issues raised by the National Treasury in its letter of 28 November 2019; and

(d)

all issues arising from the documents referred to in paragraph 8.

(d)

its reasons for not approving the updated verification report; and

(e)

its own determination of the profit made by Cash Paymaster Services (Pty) Limited from the unlawful contract that was declared invalid; or

(f)

alternatively, what it requires to properly determine the profit made by Cash Paymaster Services (Pty) Limited, in the event that it is unable to make the determination referred to in paragraph 13(b).

For the Applicant: G

Budlender SC instructed by

Harris

Nupen Molebatsi Incorporated

For the Respondent: M

Mphaga SC and ME Manala

instructed

by Renqe FY Incorporated

[1] Allpay Consolidated Investment Holdings (Pty) Ltd v Chief Executive Officer of the South African Social Security Agency [2013] ZACC 42; 2014 (1) SA 604 (CC); 2014 (1) BCLR 1 (CC).

[2] This entity is now in liquidation.

[3] The order in Freedom Under Law NPC v Minister of Social Development (Corruption Watch (NPC) RF and South African Post Office SOC Ltd Amicus Curiae) [2021] ZACC 5; 2021 (6) BCLR 575 reads: 1. Within 10 days from the date of this order, Rain Chartered Accountants Inc must submit to Cash Paymaster Services (Pty) Limited, KPMG Services (Pty) Limited and Mazars Inc the list of all outstanding documents relevant to the audit verification undertaken by Rain Chartered Accountants Inc under the order of 17 March 2017.

2. Cash Paymaster Services (Pty) Limited, KPMG Services (Pty) Limited and Mazars Inc must furnish Rain Chartered Accountants Inc with the listed documents in their possession, within 15 days from the date of receipt of the list of outstanding documents referred to in paragraph 1.

3. Within 30 days of receipt of the outstanding documents referred to in paragraph 1, Rain Chartered Accountants Inc must submit to the National Treasury, the updated verification report including: 3.1. all issues raised by the National Treasury in its letter of 28 November 2019; and 3.2. all issues arising from the documents referred to in paragraph 1.

4. Within 20 days of receipt of the updated verification report, the National Treasury must allow Cash Paymaster Services (Pty) Limited and the South African Social Security Agency to make representations on the updated verification report, if they so wish.

5. Within 40 days of receipt of the updated verification report, the National Treasury must consider and approve the updated verification report and file its approval together with the updated verified report with the Registrar of this Court.

6. If the National Treasury is unable to approve the updated verification report, the National Treasury must file an affidavit setting out: 6.1. reasons for not approving the updated verification report; and 6.2. the National Treasury’s own determination of the profit made by Cash Paymaster Services (Pty) Limited from the unlawful contract that was declared invalid; or 6.3. alternatively, should the National Treasury be unable to make the determination referred to in subparagraph 6.2, it must set out in its affidavit what it requires to properly determine the profit made by Cash Paymaster Services (Pty) Limited.

7. Costs are reserved.

[3] The order in Freedom Under Law NPC v Minister of Social Development (Corruption Watch (NPC) RF and South African Post Office SOC Ltd Amicus Curiae) [2021] ZACC 5; 2021 (6) BCLR 575 reads:

1. Within 10 days from the date of this order, Rain Chartered Accountants Inc must submit to Cash Paymaster Services (Pty) Limited, KPMG Services (Pty) Limited and Mazars Inc the list of all outstanding documents relevant to the audit verification undertaken by Rain Chartered Accountants Inc under the order of 17 March 2017.

2. Cash Paymaster Services (Pty) Limited, KPMG Services (Pty) Limited and Mazars Inc must furnish Rain Chartered Accountants Inc with the listed documents in their possession, within 15 days from the date of receipt of the list of outstanding documents referred to in paragraph 1.

3. Within 30 days of receipt of the outstanding documents referred to in paragraph 1, Rain Chartered Accountants Inc must submit to the National Treasury, the updated verification report including:

3.1. all issues raised by the National Treasury in its letter of 28 November 2019; and

3.2. all issues arising from the documents referred to in paragraph 1.

4. Within 20 days of receipt of the updated verification report, the National Treasury must allow Cash Paymaster Services (Pty) Limited and the South African Social Security Agency to make representations on the updated verification report, if they so wish.

5. Within 40 days of receipt of the updated verification report, the National Treasury must consider and approve the updated verification report and file its approval together with the updated verified report with the Registrar of this Court.

6. If the National Treasury is unable to approve the updated verification report, the National Treasury must file an affidavit setting out:

6.1. reasons for not approving the updated verification report; and

6.2. the National Treasury’s own determination of the profit made by Cash Paymaster Services (Pty) Limited from the unlawful contract that was declared invalid; or

6.3. alternatively, should the National Treasury be unable to make the determination referred to in subparagraph 6.2, it must set out in its affidavit what it requires to properly determine the profit made by Cash Paymaster Services (Pty) Limited.

7. Costs are reserved.

[4] See the order in Black Sash Trust v Minister of Social Development (Freedom Under Law intervening) [2017] ZACC 8; 2017 (3) SA 335 (CC); 2017 (5) BCLR 543 (CC).

[5] National Treasury Instructions, of which Treasury Instruction Note 3 is one, are issued in terms of section 76 of the Public Finance Management Act 1 of 1999 (PFMA). This particular Instruction provides: “The Accounting Officer/Accounting Authority must ensure that contracts are not varied by more than 20% or R20 million (including VAT) for construction related goods, works and or services and 15% or R15 million (including VAT) for all other goods and or services of the original contract value.”

[5] National Treasury Instructions, of which Treasury Instruction Note 3 is one, are issued in terms of section 76 of the Public Finance Management Act 1 of 1999 (PFMA). This particular Instruction provides:

“The Accounting Officer/Accounting Authority must ensure that contracts are not varied by more than 20% or R20 million (including VAT) for construction related goods, works and or services and 15% or R15 million (including VAT) for all other goods and or services of the original contract value.”

[6] In KwaZulu-Natal Joint Liaison Committee v MEC for Education, KwaZulu-Natal [2013] ZACC 10; 2013 (4) SA 262 (CC); 2013 (6) BCLR 615 (CC) at para 65 this Court held that the retroactive reduction of subsidies to schools by the Department for Education was unlawful, legally and constitutionally unconscionable when measured against the public law principles of reliance, accountability and rationality. The Court held: “Government officials must, in dealing with those who act in reliance on their undertakings, act rationally. A budget cut announced in relation to payments promised but not yet made would be regrettable. But it may be rational. Behaviour and expectations can be tailored to it. But it is impossible to tailor behaviour and expectations to a promise made in relation to a period that has already passed. Revoking a promise when the time for its fulfilment has already expired does not constitute rational treatment of those affected by it.” See also Pretorius v Transport Pension Fund [2018] ZACC 10; 2019 (2) SA 37 (CC); 2018 (7) BCLR 838 at para 26.

[6] In KwaZulu-Natal Joint Liaison Committee v MEC for Education, KwaZulu-Natal [2013] ZACC 10; 2013 (4) SA 262 (CC); 2013 (6) BCLR 615 (CC) at para 65 this Court held that the retroactive reduction of subsidies to schools by the Department for Education was unlawful, legally and constitutionally unconscionable when measured against the public law principles of reliance, accountability and rationality. The Court held:

“Government officials must, in dealing with those who act in reliance on their undertakings, act rationally. A budget cut announced in relation to payments promised but not yet made would be regrettable. But it may be rational. Behaviour and expectations can be tailored to it. But it is impossible to tailor behaviour and expectations to a promise made in relation to a period that has already passed. Revoking a promise when the time for its fulfilment has already expired does not constitute rational treatment of those affected by it.”

See also Pretorius v Transport Pension Fund [2018] ZACC 10; 2019 (2) SA 37 (CC); 2018 (7) BCLR 838 at para 26.

[7] SASSA had said its acceptance of RAiN’s report would be signified by SASSA’s filing of the report at Court, which

SASSA did.

[8] The reason for using “if” will become apparent later.

[9] In Concor Holdings (Pty) Ltd t/a Concor Technicrete v Potgieter [2004] ZASCA 59; 2004 (6) SA 491 (SCA) at para 7 the Supreme Court of Appeal said this about the requirements for estoppel: “Our law is that a person may be bound by a representation constituted by conduct if the representor should reasonably have expected that the representee might be misled by his conduct and if in addition the representee acted reasonably in construing the representation in the sense in which the representee did so.” See also Makate v Vodacom Ltd [2016] ZACC 13; 2016 (4) SA 121 (CC); 2016 (6) BCLR 709 (CC) at paras 44 6.

[9] In Concor Holdings (Pty) Ltd t/a Concor Technicrete v Potgieter [2004] ZASCA 59; 2004 (6) SA 491 (SCA) at para 7 the Supreme Court of Appeal said this about the requirements for estoppel:

“Our law is that a person may be bound by a representation constituted by conduct if the representor should reasonably have expected that the representee might be misled by his conduct and if in addition the representee acted reasonably in construing the representation in the sense in which the representee did so.”

See also Makate v Vodacom Ltd [2016] ZACC 13; 2016 (4) SA 121 (CC); 2016 (6) BCLR 709 (CC) at paras 44 6.

[10] Treasury Regulations, GN R225 GG 27388, 15 March 2005. Like National Treasury Instructions, Treasury Regulations are issued in terms of section 76 of the PFMA.

[11] Waite Paperback Oxford English Dictionary 7 ed (Oxford University Press, Oxford 2012) at 363.

Source wording is retained. Consult the source document for its original formatting and pagination.

Authorities

Authorities used by the court

Cases, legislation, regulations, and constitutional provisions identified in the available record.

Allpay Consolidated Investment Holdings (Pty) Ltd v Chief Executive Officer of the South African Social Security Agency [2013] ZACC 42; 2014 (1) SA 604 (CC); 2014 (1) BCLR 1 (CC)

Case cited

Freedom Under Law NPC v Minister of Social Development (Corruption Watch (NPC) RF and South African Post Office SOC Ltd Amicus Curiae) [2021] ZACC 5; 2021 (6) BCLR 575

Case cited

Black Sash Trust v Minister of Social Development (Freedom Under Law intervening) [2017] ZACC 8; 2017 (3) SA 335 (CC); 2017 (5) BCLR 543 (CC)

Case cited

KwaZulu-Natal Joint Liaison Committee v MEC for Education, KwaZulu-Natal [2013] ZACC 10; 2013 (4) SA 262 (CC); 2013 (6) BCLR 615 (CC)

Case cited

Pretorius v Transport Pension Fund [2018] ZACC 10; 2019 (2) SA 37 (CC); 2018 (7) BCLR 838

Case cited

Concor Holdings (Pty) Ltd t/a Concor Technicrete v Potgieter [2004] ZASCA 59; 2004 (6) SA 491 (SCA)

Case cited

Makate v Vodacom Ltd [2016] ZACC 13; 2016 (4) SA 121 (CC); 2016 (6) BCLR 709 (CC)

Case cited

Constitution of the Republic of South Africa, 1996

Legislation

Legislation referenced in the available case record.

Public Finance Management Act 1 of 1999

Legislation

Legislation referenced in the available case record.

Treasury Regulations, GN R225 GG 27388, 15 March 2005

Legislation

Legislation referenced in the available case record.

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