Lubisi v Imperial Select Multifranchise (Pty) Ltd t/a East Rand Multifranchise (NCT/85401/2017/75(1)(b))
Lubisi v Imperial Select Multifranchise (Pty) Ltd t/a East Rand Multifranchise (NCT/85401/2017/75(1)(b)) [2019] ZANCT 31 (18 March 2019)
The Tribunal found that the applicant's complaint falls within the scope of sections 55 and 56 of the Consumer Protection Act, as he reported the defect in the vehicle's suspension within three months of purchase and was promised a replacement that did not materialize. The applicant demonstrated substantial efforts to resolve the matter and the issue is of significant importance to him. The Tribunal was satisfied that the applicant has laid a foundation for a complaint under the Act and that there are reasonable prospects of success. Therefore, leave to refer the complaint directly to the Tri…
Source excerpt
- Consumer Protection Act
- Goods Quality And Safety
- Remedies For Defective Goods