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South Africa decisions
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Witbooi v CDR Motors (Pty) Ltd Trading As Ceres Toyota and Another (NCT/373686/2025/75(1)(b)) [2025] ZANCT 31 (18 June 2025)
The Tribunal refused leave to refer a consumer complaint, finding it was time-barred under section 116(a) of the Consumer Protection Act.
De Klerk and Another v Absa Bank Limited and Another (NCT/376411/2025/141(1)(b)) [2025] ZANCT 25 (22 April 2025)
The Tribunal refused leave to refer a reckless lending complaint, finding it time-barred under section 166 of the National Credit Act.
Khomola v Mans and Another (NCT/369009/2024/141(1)(b)) [2025] ZANCT 23 (3 April 2025)
The Tribunal refused leave to refer a consumer complaint over alleged unauthorized debt review, finding contradictory evidence and no reasonable prospects of success.
Hopkins v BMW Financial Services (South Africa) (Pty) Ltd and Another (NCT/336592/2024/141(1)(b)) [2025] ZANCT 5 (20 February 2025)
The Tribunal refused leave to refer a reckless-lending complaint, holding that the matter was already finally decided by the High Court and was res judicata.
Ritter v Motorcade Motorsport CC and Another (NCT/275195/2023/75(1)(b)) [2024] ZANCT 52 (21 November 2024)
The Tribunal found that it could not grant relief against the first respondent because it was deregistered and thus lacked legal capacity. The second respondent was not a party to any service agreement with the applicant and did not provide any services as defined in the CPA. The Tribunal held that the applicant had not sought leave to refer a complaint against Mr Matthee in his personal capacity, and the statutory framework does not permit the Tribunal to join a new respondent without a fresh application for leave. The Tribunal's jurisdiction is confined to prohibited conduct under the CPA,…
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Chagonda v Tshuki and Another (NCT/344460/2024/141/(1)(b)) [2024] ZANCT 51 (15 November 2024)
The Tribunal refused leave to refer a debt-review complaint because the placement occurred in 2011 and the claim was time-barred under section 166(1) of the NCA.
Klusmann v FFS Finance South Africa (RF) (Pty) Ltd t/a Absa Vehicle & Asset Finance (NCT/325080/2024/141(1)(b)) [2024] ZANCT 50 (8 November 2024)
The Tribunal refused leave to refer a reckless-lending complaint because the application was brought more than three years after the alleged conduct.
Dumas v Concord Food and Drug Distributors (Pty) Ltd (NCT/272304/2023/75(1)(b)) [2024] ZANCT 57 (30 October 2024)
The National Consumer Tribunal refused leave to refer a consumer complaint about allegedly unsafe eardrops, finding the personal-harm claim time-barred and any remaining issue academic.
Heyns v Valotech CC Trading As Divorce Settlement Services CC and Another (NCT/338482/2024/75(1)(b) CPA) [2024] ZANCT 47 (17 October 2024)
The Tribunal dismissed a leave-to-refer application under the CPA, finding it had jurisdiction to consider the matter but not to award damages or set general fee caps.
Dumas v Concord Group CC (NCT/324897/2024/148(1)) [2024] ZANCT 38 (26 September 2024)
The Tribunal granted condonation for a late leave-to-refer application on a continuing-product complaint, but held an older 2013 complaint was time-barred.
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