National Consumer Commission v Vodacom (Pty) Ltd (NCT/260497/2023/73(2)(b))
National Consumer Commission v Vodacom (Pty) Ltd (NCT/260497/2023/73(2)(b)) [2023] ZANCT 44 (13 October 2023)
The Tribunal found Vodacom breached the Consumer Protection Act on cancellation penalties, delayed cancellations, unconscionable conduct, and misleading marketing, and imposed a R1 million fine.
- Consumer Protection Act
- Fixed Term Contracts
- Cancellation Penalties
- Unconscionable Conduct
- Marketing Misrepresentation
- Administrative Fines