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South Africa Case Law

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Commercial And Corporate [2023] ZANCT 44

National Consumer Commission v Vodacom (Pty) Ltd (NCT/260497/2023/73(2)(b))

National Consumer Commission v Vodacom (Pty) Ltd (NCT/260497/2023/73(2)(b)) [2023] ZANCT 44 (13 October 2023)

The Tribunal found Vodacom breached the Consumer Protection Act on cancellation penalties, delayed cancellations, unconscionable conduct, and misleading marketing, and imposed a R1 million fine.

  • Consumer Protection Act
  • Fixed Term Contracts
  • Cancellation Penalties
  • Unconscionable Conduct
  • Marketing Misrepresentation
  • Administrative Fines
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South Africa decisions are organised by court, judge, legal area and indexed issue so a practitioner can move from a proposition to a citable authority with the surrounding context intact.