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South Africa Case Law

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Last checked: 9 Oct 2026, 13:14 UTC

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16 Aug 2023

Commercial And Corporate [2023] ZANCT 39

Valentine v Audio Vision Canal Walk (Pty) Ltd t/a Samsung Store (NCT/244655/2022/75(1)(b))

Valentine v Audio Vision Canal Walk (Pty) Ltd t/a Samsung Store (NCT/244655/2022/75(1)(b)) [2023] ZANCT 39 (16 August 2023)

Court: National Consumer Tribunal
Case number: NCT/244655/2022/75(1)(b)
Judges: Z Ntuli, C Sassman, CJ Ntsoane

The Tribunal confirmed a settlement after a TV was damaged during the applicant’s own unpacking and installation. No costs order was made.

Consumer Protection Act
Consent Order
Settlement Agreement
Product Liability
Plain Language Information
Consumer-protection

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16 Aug 2018

Commercial And Corporate [2018] ZANCT 59

Gogwana v Border Aluminium (Pty) Ltd (NCT/97615/2017/75(1)(b))

Gogwana v Border Aluminium (Pty) Ltd (NCT/97615/2017/75(1)(b)) [2018] ZANCT 59 (16 August 2018)

Court: National Consumer Tribunal
Case number: NCT/97615/2017/75(1)(b)
Judge: B.C. Dumisa

The Tribunal granted leave to refer a consumer dispute directly, finding unresolved factual issues about paid-for windows, delivery, and a requested refund.

Consumer Protection Act
Direct Referral
Advance Reservation Cancellation
Goods Substitution
Plain Language Information
Consumer-protection-act

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South Africa Case Law

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Valentine v Audio Vision Canal Walk (Pty) Ltd t/a Samsung Store (NCT/244655/2022/75(1)(b))

Gogwana v Border Aluminium (Pty) Ltd (NCT/97615/2017/75(1)(b))