Forrest v Malabar Hill (Pty) Ltd (NCT/287104/2023/75(2)(b))
Forrest v Malabar Hill (Pty) Ltd (NCT/287104/2023/75(2)(b)) [2024] ZANCT 31 (31 August 2024)
The Tribunal found a custom-made carpet did not match the ordered colour and size, held the CPA was breached, and ordered a full refund.
- Consumer Protection Act
- Prohibited Conduct
- Refund Rights
- Special Order Agreement
- Plain Language Requirement
- Consumer-protection-act