Tengizak CC v National Credit Regulator (A369/2018)
Tengizak CC v National Credit Regulator (A369/2018) [2020] ZAGPPHC 599 (28 September 2020)
The court held that the pick-up/delivery fee charged by the appellant was optional and not a mandatory cost of credit under the National Credit Act. The consumer was given a choice to accept or decline the service, and no obligation was imposed to pay the fee. The Tribunal erred in finding that the appellant engaged in prohibited conduct by charging such fees. The appeal was upheld, and the Tribunal's order regarding pick-up/delivery fees was set aside. The appellant was entitled to its costs as it was substantially successful.
Source excerpt
- National Credit Act
- Reckless Credit
- Prohibited Fees
- Appeal Procedure