Masindwa v Hi Way Motors (Pty) Ltd and Another (NCT/347179/2024/75(1)(b)) [2025] ZANCT 30 (18 June 2025)
Court
National Consumer Tribunal
Case number
NCT/347179/2024/75(1)(b)
Judges
CJ Ntsoane, Z Ntuli, MC Peenze
The Tribunal found a vehicle repairer failed to diagnose and repair a consumer’s vehicle properly under the CPA and ordered further repair within ten business days.
National Consumer Commission v Home Renovations Cape Town (Pty) Ltd (NCT/358791/2024/73(2)(b)) [2025] ZANCT 8 (15 February 2025)
Court
National Consumer Tribunal
Case number
NCT/358791/2024/73(2)(b)
Judges
N Maseti, S Mbhele, MC Peenze
The Tribunal found that the respondent failed to provide renovation services in a manner and quality that persons are generally entitled to expect, as evidenced by multiple defects and incomplete work. The respondent did not remedy the defects or refund the consumer, and its conduct was deemed to contravene sections 54(1)(b) and (c), read with section 54(2) of the Consumer Protection Act. The respondent's failure to oppose the application resulted in the allegations being deemed admitted. The Tribunal considered the seriousness of the contraventions, the financial prejudice suffered by the co…
Miya v Nissan SA (Nissan South Africa (Pty) Ltd and Others (286461/2023/75(1)(b)) [2024] ZANCT 70 (5 December 2024)
Court
National Consumer Tribunal
Case number
286461/2023/75(1)(b)
Judges
Z Ntuli, S Hockey, Phumla Manzi-Ntshingila
The Tribunal dismissed claims against Nissan SA and a dealer, but found the repairer delayed repairs, withheld the vehicle unlawfully, and returned it damaged.
KwaZulu-Natal Consumer Protector and Another v Cupboard Trendz ta Handa Interior and Others (KZNCT03/2024) [2024] ZACONAF 5 (27 August 2024)
Court
Consumer Affairs Court
Case number
KZNCT03/2024
Judges
B Dumisa, N Cawe, A Sewpersad
Default judgment was granted over defective and incomplete cupboard-installation services, with a refund, interest, an administrative penalty, and adverse-record orders.
Van Eeden v Eezi Move Furniture Removals (Pty) Ltd (NCT/260892/2023/75(1)(b)) [2023] ZANCT 47 (5 October 2023)
Court
National Consumer Tribunal
Case number
NCT/260892/2023/75(1)(b)
Judges
C Sassman, P Manzi-Ntshingila, A Potwana
The Tribunal held that a furniture removal supplier breached its CPA duties when it damaged the consumer’s property and returned it below expected standards.
Kwazulu-Natal Consumer Protector and Another v VDV Maintenance (Pty) Ltd (KZNCT15/2022) [2023] ZACONAF 3 (23 February 2023)
Court
Consumer Affairs Court
Case number
KZNCT15/2022
Judges
A. Sewpersad, N. Nursoo, R. Hand
The Tribunal found defective bathroom renovation services, declared the conduct prohibited, confirmed cancellation, ordered a refund of R16,550, and imposed a R50,000 penalty.
Kwazulu-Natal Consumer Protector and Another v Zentec 99 CC and Others (KZNCT08/2022) [2023] ZACONAF 2 (31 January 2023)
Court
Consumer Affairs Court
Case number
KZNCT08/2022
Judges
B Dumisa, N Nursoo, RM Hand
The Tribunal found defective, late and substandard construction services violated the Consumer Protection Act, confirmed contract termination, and awarded costs, but refused demolition and specific refunds.