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South Africa Case Law

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Commercial And Corporate [2025] ZANCT 30

Masindwa v Hi Way Motors (Pty) Ltd and Another (NCT/347179/2024/75(1)(b))

Masindwa v Hi Way Motors (Pty) Ltd and Another (NCT/347179/2024/75(1)(b)) [2025] ZANCT 30 (18 June 2025)

The Tribunal found a vehicle repairer failed to diagnose and repair a consumer’s vehicle properly under the CPA and ordered further repair within ten business days.

  • Consumer Protection Act
  • Quality Of Service
  • Supplier Liability
  • Remedial Orders
  • Consumer-protection-act
  • Vehicle-repairs
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Commercial And Corporate [2025] ZANCT 8

National Consumer Commission v Home Renovations Cape Town (Pty) Ltd (NCT/358791/2024/73(2)(b))

National Consumer Commission v Home Renovations Cape Town (Pty) Ltd (NCT/358791/2024/73(2)(b)) [2025] ZANCT 8 (15 February 2025)

The Tribunal found that the respondent failed to provide renovation services in a manner and quality that persons are generally entitled to expect, as evidenced by multiple defects and incomplete work. The respondent did not remedy the defects or refund the consumer, and its conduct was deemed to contravene sections 54(1)(b) and (c), read with section 54(2) of the Consumer Protection Act. The respondent's failure to oppose the application resulted in the allegations being deemed admitted. The Tribunal considered the seriousness of the contraventions, the financial prejudice suffered by the co…

  • Consumer Protection Act
  • Prohibited Conduct
  • Administrative Fine
  • Refund Of Consideration
  • Quality Of Service
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Commercial And Corporate [2024] ZANCT 70

Miya v Nissan SA (Nissan South Africa (Pty) Ltd and Others (286461/2023/75(1)(b))

Miya v Nissan SA (Nissan South Africa (Pty) Ltd and Others (286461/2023/75(1)(b)) [2024] ZANCT 70 (5 December 2024)

The Tribunal dismissed claims against Nissan SA and a dealer, but found the repairer delayed repairs, withheld the vehicle unlawfully, and returned it damaged.

  • Consumer Protection Act
  • Quality Of Service
  • Unauthorised Charges
  • Warranty Claims
  • Prohibited Conduct
  • Consumer-protection-act
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Commercial And Corporate [2024] ZACONAF 5

KwaZulu-Natal Consumer Protector and Another v Cupboard Trendz ta Handa Interior and Others (KZNCT03/2024)

KwaZulu-Natal Consumer Protector and Another v Cupboard Trendz ta Handa Interior and Others (KZNCT03/2024) [2024] ZACONAF 5 (27 August 2024)

Default judgment was granted over defective and incomplete cupboard-installation services, with a refund, interest, an administrative penalty, and adverse-record orders.

  • Consumer Protection Act
  • Quality Of Service
  • Default Judgment
  • Refund Claim
  • Administrative Penalty
  • Consumer-protection
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Commercial And Corporate [2024] ZACONAF 4

KwaZulu-Natal Consumer Protector and Another v Cupboard Trendz t/a Handa Interiors and Others (KZNCT04-24)

KwaZulu-Natal Consumer Protector and Another v Cupboard Trendz t/a Handa Interiors and Others (KZNCT04-24) [2024] ZACONAF 4 (18 August 2024)

The Tribunal found the suppliers failed to complete a TV unit and coffee bar, ordered a R32,000 refund, and imposed a R25,000 administrative penalty.

  • Consumer Protection Act
  • Quality Of Service
  • Refund Of Purchase Price
  • Administrative Penalty
  • Consumer-protection
  • Quality-of-service
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Commercial And Corporate [2024] ZAWCHC 53

Procon GT Capital (Pty) Ltd v Woldeyesus and Another (2427/2023)

Procon GT Capital (Pty) Ltd v Woldeyesus and Another (2427/2023) [2024] ZAWCHC 53; 2024 (3) SA 531 (WCC) (22 February 2024)

Summary judgment was refused where tenants raised a CPA defence based on the landlord’s failure to evict a competing occupier as promised.

  • Consumer Protection Act
  • Quality Of Service
  • Summary Judgment
  • Rental Reduction
  • Exceptio Non Adimpleti Contractus
  • Summary-judgment
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Commercial And Corporate [2023] ZANCT 47

Van Eeden v Eezi Move Furniture Removals (Pty) Ltd (NCT/260892/2023/75(1)(b))

Van Eeden v Eezi Move Furniture Removals (Pty) Ltd (NCT/260892/2023/75(1)(b)) [2023] ZANCT 47 (5 October 2023)

The Tribunal held that a furniture removal supplier breached its CPA duties when it damaged the consumer’s property and returned it below expected standards.

  • Consumer Protection Act
  • Quality Of Service
  • Contractual Indemnity
  • Damages
  • Prohibited Conduct
  • Consumer-protection-act
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Commercial And Corporate [2023] ZACONAF 3

Kwazulu-Natal Consumer Protector and Another v VDV Maintenance (Pty) Ltd (KZNCT15/2022)

Kwazulu-Natal Consumer Protector and Another v VDV Maintenance (Pty) Ltd (KZNCT15/2022) [2023] ZACONAF 3 (23 February 2023)

The Tribunal found defective bathroom renovation services, declared the conduct prohibited, confirmed cancellation, ordered a refund of R16,550, and imposed a R50,000 penalty.

  • Consumer Protection Act
  • Prohibited Conduct
  • Quality Of Service
  • Refund Claim
  • Administrative Penalty
  • Consumer-protection-act
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Commercial And Corporate [2023] ZACONAF 2

Kwazulu-Natal Consumer Protector and Another v Zentec 99 CC and Others (KZNCT08/2022)

Kwazulu-Natal Consumer Protector and Another v Zentec 99 CC and Others (KZNCT08/2022) [2023] ZACONAF 2 (31 January 2023)

The Tribunal found defective, late and substandard construction services violated the Consumer Protection Act, confirmed contract termination, and awarded costs, but refused demolition and specific refunds.

  • Consumer Protection Act
  • Prohibited Conduct
  • Quality Of Service
  • Contract Termination
  • Costs Award
  • Consumer-protection-act
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Commercial And Corporate [2022] ZACONAF 2

Kwazulu Natal Consumer Protector and Another v Bosch Customer Service Centre Empangeni (KZNCT0G/2022)

Kwazulu Natal Consumer Protector and Another v Bosch Customer Service Centre Empangeni (KZNCT0G/2022) [2022] ZACONAF 2 (15 August 2022)

The Tribunal found unlawful repair conduct, ordered a refund and further repair costs, and imposed a R50,000 administrative penalty.

  • Consumer Protection Act
  • Quality Of Service
  • Pre Authorisation Of Repairs
  • Warranty On Repaired Goods
  • Supplier Liability
  • Return Of Parts
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South Africa decisions are organised by court, judge, legal area and indexed issue so a practitioner can move from a proposition to a citable authority with the surrounding context intact.