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South Africa Case Law

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Commercial And Corporate [2022] ZACONAF 2

Kwazulu Natal Consumer Protector and Another v Bosch Customer Service Centre Empangeni (KZNCT0G/2022)

Kwazulu Natal Consumer Protector and Another v Bosch Customer Service Centre Empangeni (KZNCT0G/2022) [2022] ZACONAF 2 (15 August 2022)

The Tribunal found unlawful repair conduct, ordered a refund and further repair costs, and imposed a R50,000 administrative penalty.

  • Consumer Protection Act
  • Quality Of Service
  • Pre Authorisation Of Repairs
  • Warranty On Repaired Goods
  • Supplier Liability
  • Return Of Parts
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Commercial And Corporate [2014] ZANCT 26

Sebothoma v National Consumer Commission and Another (NCT/9136/2013/75(1)(b))

Sebothoma v National Consumer Commission and Another (NCT/9136/2013/75(1)(b)) [2014] ZANCT 26 (23 June 2014)

The Tribunal denied relief in a consumer repair dispute, finding no proven CPA breach, but noted the supplier should have returned the removed IRD unit.

  • Consumer Protection Act
  • Quality Of Service
  • Implied Warranty Of Quality
  • Return Of Parts
  • Condonation
  • Misrepresentation
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South Africa decisions are organised by court, judge, legal area and indexed issue so a practitioner can move from a proposition to a citable authority with the surrounding context intact.