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South Africa Case Law

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Delict [2016] ZACGSO 13

Cell phone sim swap (201605-0007383)

Cell phone sim swap (201605-0007383) [2016] ZACGSO 13 (8 July 2016)

Court
Consumer Goods and Services Ombud
Case number
201605-0007383

The Ombud dismissed a complaint over R144,000 lost in SIM swap and phishing fraud, finding the cell provider was not liable because it did not directly enable the bank account access.

  • Sim Swap Liability
  • Banking Fraud
  • Negligence
  • Causation
  • Consumer Protection Act
  • Sim-swap-liability
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South Africa decisions are organised by court, judge, legal area and indexed issue so a practitioner can move from a proposition to a citable authority with the surrounding context intact.

Source links and collection timestamps are retained alongside the indexed records.