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South Africa Case Law

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Last checked: 10 Oct 2026, 22:16 UTC

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26 Nov 2024

Commercial And Corporate [2024] ZANCT 58

Daisy on Call (Pty) Ltd v Codeswop (Pty) Ltd (NCT/302216/2023/75(1)(b))

Daisy on Call (Pty) Ltd v Codeswop (Pty) Ltd (NCT/302216/2023/75(1)(b)) [2024] ZANCT 58 (26 November 2024)

Court: National Consumer Tribunal
Case number: NCT/302216/2023/75(1)(b)
Judges: MC Peenze, Z Ntuli, CJ Ntsoane

The Tribunal held that the supplier breached the CPA by withholding a web and mobile application before inspection and demanding payment, and ordered a refund.

Consumer Protection Act
Special Order Agreement
Refund Of Deposit
Prohibited Conduct
Contractual Breach
Consumer-protection-act

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31 Aug 2024

Commercial And Corporate [2024] ZANCT 31

Forrest v Malabar Hill (Pty) Ltd (NCT/287104/2023/75(2)(b))

Forrest v Malabar Hill (Pty) Ltd (NCT/287104/2023/75(2)(b)) [2024] ZANCT 31 (31 August 2024)

Court: National Consumer Tribunal
Case number: NCT/287104/2023/75(1)(b)
Judges: MC Peenze, Z Ntuli, C Sassman

The Tribunal found a custom-made carpet did not match the ordered colour and size, held the CPA was breached, and ordered a full refund.

Consumer Protection Act
Prohibited Conduct
Refund Rights
Special Order Agreement
Plain Language Requirement
Consumer-protection-act

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South Africa Case Law

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Daisy on Call (Pty) Ltd v Codeswop (Pty) Ltd (NCT/302216/2023/75(1)(b))

Forrest v Malabar Hill (Pty) Ltd (NCT/287104/2023/75(2)(b))