National Consumer Commission v M. Kleynhans t/a 3 Palms Bed and Breakfast Kuilsriver (NCT/63897/201673(2)(b))
National Consumer Commission v M. Kleynhans t/a 3 Palms Bed and Breakfast Kuilsriver (NCT/63897/201673(2)(b)) [2016] ZANCT 62 (24 December 2016)
The Tribunal found a 50% cancellation fee unreasonable for a booking cancelled 76 days in advance and ordered the respondent to refund the balance.
- Consumer Protection Act
- Unreasonable Cancellation Fee
- Unfair Contract Terms
- Notice Of Cancellation
- Industry Practice
- Refund Of Booking Fee