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South Africa Case Law

Search judgments by proposition, citation, court, judge or legal topic, then move directly into the source-grounded case analysis.

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Commercial And Corporate [2022] ZACONAF 2

Kwazulu Natal Consumer Protector and Another v Bosch Customer Service Centre Empangeni (KZNCT0G/2022)

Kwazulu Natal Consumer Protector and Another v Bosch Customer Service Centre Empangeni (KZNCT0G/2022) [2022] ZACONAF 2 (15 August 2022)

The Tribunal found unlawful repair conduct, ordered a refund and further repair costs, and imposed a R50,000 administrative penalty.

  • Consumer Protection Act
  • Quality Of Service
  • Pre Authorisation Of Repairs
  • Warranty On Repaired Goods
  • Supplier Liability
  • Return Of Parts
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Commercial And Corporate [2020] ZACONAF 3

Orsmond v Thoabala (FSCAC2020/11-4)

Orsmond v Thoabala (FSCAC2020/11-4) [2020] ZACONAF 3 (18 December 2020)

Consumer affairs tribunal partially upheld a vehicle-repair complaint, ordering a gearbox repair or refund and a partial refund for later repair charges.

  • Consumer Protection Act
  • Service Quality
  • Warranty On Repaired Goods
  • Unfair Business Practice
  • Consumer-protection-act
  • Vehicle-repairs
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Commercial And Corporate [2016] ZACGSO 14

After repair (201605-0007178)

After repair (201605-0007178) [2016] ZACGSO 14 (7 July 2016)

A consumer complaint over a vacuum cleaner repair failed because the new motor failed after the three-month repair warranty had expired.

  • Consumer Protection Act
  • Warranty On Repaired Goods
  • Guarantee Period
  • Repair Liability
  • Consumer-protection
  • Warranty-on-repaired-goods
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South Africa decisions are organised by court, judge, legal area and indexed issue so a practitioner can move from a proposition to a citable authority with the surrounding context intact.