X v Canada Employment Insurance Commission and SM
Because the manager gave a clear, work‑related direction and expressly warned the claimant that continued refusal was insubordination and violated company Standards that warn dismissal is possible, the claimant willfully refused a managerial direction, should have known dismissal was a real possibility, and his refusal interfered with his duty of obedience to the employer; accordingly his dismissal constituted misconduct under EI jurisprudence and disqualifies him from benefits.
Source excerpt
- Misconduct
- Insubordination
- Dismissal
- Appeal grounds
- New evidence
- Standard of review