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South Africa Case Law

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Banking And Finance [2025] ZANCT 21

Bezuidenhout v Absa Bank Limited (NCT/292129/2023/141(1)(b))

Bezuidenhout v Absa Bank Limited (NCT/292129/2023/141(1)(b)) [2025] ZANCT 21 (8 April 2025)

The National Consumer Tribunal dismissed a consumer’s section 141(1)(b) NCA application against ABSA, finding no NCA duty to supply the requested documents.

  • National Credit Act
  • Consumer Rights
  • Document Disclosure
  • Cost Orders
  • Affordability Assessment
  • National-credit-act
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Banking And Finance [2025] ZANCT 4

Kunene v Isaacs and Another (NCT/333308/2024/141(1)(b))

Kunene v Isaacs and Another (NCT/333308/2024/141(1)(b)) [2025] ZANCT 4 (14 February 2025)

The Tribunal held that the applicant was placed under debt review without consent and ordered removal of the status from the Debt Help System and notification of credit bureaus.

  • National Credit Act
  • Debt Review
  • Consumer Rights
  • Jurisdiction Of Tribunal
  • Debt-review
  • Debt-help-system
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Administrative Law [2025] ZAGPJHC 46

Tarica and Another v City of Johannesburg Metropolitan Municipality (2023/044543)

Tarica and Another v City of Johannesburg Metropolitan Municipality (2023/044543) [2025] ZAGPJHC 46 (27 January 2025)

The court found that the applicants had raised a valid and ongoing dispute regarding the accuracy of the municipal account, satisfying all statutory requirements under section 102(2) of the Municipal Systems Act. The respondent failed to discharge its burden of proving the correctness of the charges, particularly those based on faulty or removed meters and implausible consumption figures. The respondent's argument that its internal policy could suspend the operation of prescription was rejected; the Prescription Act applies independently of municipal administrative practices. Charges older th…

  • Municipal Services Billing
  • Prescription Act Application
  • Consumer Rights
  • Municipal Account Disputes
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Civil Procedure [2024] ZANCT 61

Morwalele v Imas Co-Operative Limited and Another (NCT/334154/2024/141(1)(b))

Morwalele v Imas Co-Operative Limited and Another (NCT/334154/2024/141(1)(b)) [2024] ZANCT 61 (29 October 2024)

The Tribunal found that the applicant's application for condonation was not inordinately late, but the merits of the main application were poor. Section 121 of the National Credit Act did not apply to the credit agreement in question, and even if it did, the applicant failed to deliver notice of termination within the prescribed five-day period. The applicant's complaint regarding the lack of an affordability assessment was time-barred under section 166, as more than three years had elapsed since the relevant act or omission. Given the lack of prospects of success and the interests of justice…

  • Condonation
  • Late Filing
  • Credit Agreement
  • Affordability Assessment
  • Limitation Period
  • Consumer Rights
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Banking And Finance [2023] ZANCT 9

Malesa v DMC Debt Management, A Division of OPCO 365 (Pty) Ltd (NCT/226906/2022/141(1)(b))

Malesa v DMC Debt Management, A Division of OPCO 365 (Pty) Ltd (NCT/226906/2022/141(1)(b)) [2023] ZANCT 9 (12 January 2023)

The Tribunal found the respondent contravened the National Credit Act by reloading and pursuing a prescribed debt listing, and ordered removal of the adverse credit listing.

  • National Credit Act
  • Prescription Of Debt
  • Adverse Credit Listing
  • Prohibited Conduct
  • Consumer Rights
  • Credit Bureau Notification
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Consumer Protection [2022] ZANCT 65

Sheperd v Claremont Holdings (Pty) Ltd (NCT/220990/2022/75(1)(b))

Sheperd v Claremont Holdings (Pty) Ltd (NCT/220990/2022/75(1)(b)) [2022] ZANCT 65 (6 December 2022)

The Tribunal dismissed a consumer claim over an alleged vehicle leak, finding no proven material defect and no contravention of the Consumer Protection Act.

  • Defective Goods
  • Material Defect
  • Consumer Rights
  • Section 55 Cpa
  • Section 53 Cpa
  • Consumer-protection
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Commercial And Corporate [2022] ZANCT 61

Steffens v Boylen (NCT- 232776-2022-Section 141(1) (b))

Steffens v Boylen (NCT- 232776-2022-Section 141(1) (b)) [2022] ZANCT 61 (29 October 2022)

The Tribunal refused leave to refer a debt-review complaint because the application was brought outside the three-year limit in section 166 of the NCA.

  • National Credit Act
  • Debt Review
  • Prescription
  • Leave To Refer
  • Consumer Rights
  • National-credit-act
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Civil Procedure [2018] ZANCT 135

Cronje and Another v Standard Bank of South Africa Limited (NCT/110384/2018/148(1))

Cronje and Another v Standard Bank of South Africa Limited (NCT/110384/2018/148(1)) [2018] ZANCT 135 (4 October 2018)

The Tribunal upheld an appeal against refusal of condonation, finding the late filing was not excessive and that the applicants had reasonable prospects of success.

  • Condonation
  • Late Filing
  • Credit Agreement
  • Consumer Rights
  • Section 129 Notice
  • Late-filing
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Banking And Finance [2017] ZANCT 12

Geldenhys v Makro (NCT/1271/2016/114(1)NCA)

Geldenhys v Makro (NCT/1271/2016/114(1)NCA) [2017] ZANCT 12 (16 February 2017)

The Tribunal granted a consumer’s section 114 NCA application and ordered Makro to provide account statement information within 22 business days.

  • National Credit Act
  • Consumer Rights
  • Credit Provider Obligations
  • Account Statement Requests
  • National-credit-act
  • Consumer-rights
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Banking And Finance [2017] ZANCT 13

Biyela v Capitec (NCT/71273/2016/114(1)NCA)

Biyela v Capitec (NCT/71273/2016/114(1)NCA) [2017] ZANCT 13 (15 February 2017)

The Tribunal granted a default application under the National Credit Act and ordered Capitec to provide the consumer with a statement of account within 22 business days.

  • National Credit Act
  • Consumer Rights
  • Account Statement Request
  • National-credit-act
  • Consumer-rights
  • Account-statement-request
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South Africa decisions are organised by court, judge, legal area and indexed issue so a practitioner can move from a proposition to a citable authority with the surrounding context intact.