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South Africa Case Law

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Administrative Law [2025] ZANCT 37

National Consumer Commission v Econocom 357 (Pty) Ltd) t/a Leather Gallery (NCT/388029/2025/73(2)(b))

National Consumer Commission v Econocom 357 (Pty) Ltd) t/a Leather Gallery (NCT/388029/2025/73(2)(b)) [2025] ZANCT 37 (18 June 2025)

The Tribunal found a CPA contravention only in Van Heerden’s complaint, ordered a refund, and declined an administrative fine. Noise complaints were not material defects.

  • Consumer Protection Act
  • Prohibited Conduct
  • Defective Goods
  • Refund Order
  • Material Defect
  • Consumer-protection-act
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Civil Procedure [2023] ZAGPJHC 1332

Cole v Talacar Holdings (Pty) Ltd (10296/2022)

Cole v Talacar Holdings (Pty) Ltd (10296/2022) [2023] ZAGPJHC 1332 (10 November 2023)

The High Court dismissed Mr Cole’s application for leave to appeal against an order compelling compliance with a sale agreement for immovable property.

  • Leave To Appeal Standard
  • Specific Performance
  • Voetstoots Clause
  • Contract Termination
  • Material Defect
  • Sale Of Immovable Property
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Consumer Protection [2022] ZANCT 65

Sheperd v Claremont Holdings (Pty) Ltd (NCT/220990/2022/75(1)(b))

Sheperd v Claremont Holdings (Pty) Ltd (NCT/220990/2022/75(1)(b)) [2022] ZANCT 65 (6 December 2022)

The Tribunal dismissed a consumer claim over an alleged vehicle leak, finding no proven material defect and no contravention of the Consumer Protection Act.

  • Defective Goods
  • Material Defect
  • Consumer Rights
  • Section 55 Cpa
  • Section 53 Cpa
  • Consumer-protection
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Commercial And Corporate [2019] ZANCT 165

Krumm v Park An Ad CC trading as Autohaus Angel (NCT/115345/2018ll5(1)(b))

Krumm v Park An Ad CC trading as Autohaus Angel (NCT/115345/2018ll5(1)(b)) [2019] ZANCT 165 (6 July 2019)

The Tribunal granted leave to refer a consumer complaint about a pre-owned vehicle’s defects and alleged misrepresentation of service history.

  • Consumer Protection Act
  • Leave To Refer
  • Misrepresentation
  • Material Defect
  • Administrative Fine
  • Consumer-protection-act
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Commercial And Corporate [2015] ZACGSO 7

Defective Wheelchair (201505-0125)

Defective Wheelchair (201505-0125) [2015] ZACGSO 7 (17 September 2015)

The Ombud could not determine whether a wheelchair was defective or damaged through misuse, and could not confirm a refund right under the Consumer Protection Act.

  • Consumer Protection Act
  • Material Defect
  • Refund Rights
  • Burden Of Proof
  • Consumer-protection-act
  • Material-defect
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Commercial And Corporate [2014] ZACGSO 9

Suitcase zipper: not a material defect. Supplier entitled to repair (201443261013)

Suitcase zipper: not a material defect. Supplier entitled to repair (201443261013) [2014] ZACGSO 9 (25 April 2014)

A suitcase zipper pull broke after transport, but the adjudicator held the defect was not material and the supplier was entitled to repair the bag.

  • Consumer Protection Act
  • Material Defect
  • Refund Entitlement
  • Repair Rights
  • Consumer-protection-act
  • Material-defect
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Commercial And Corporate [2013] ZACGSO 5

Bed replaced 3 times: Supplier's offer to replace base endorsed (2013613250)

Bed replaced 3 times: Supplier's offer to replace base endorsed (2013613250) [2013] ZACGSO 5 (16 September 2013)

A consumer complaint about a noisy bed was resolved by endorsing the supplier’s offer to replace the bed base at no charge after warranty periods had expired.

  • Consumer Protection Act
  • Automatic Warranty
  • Durability Of Goods
  • Refund Policy
  • Material Defect
  • Consumer-protection-act
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Commercial And Corporate [2013] ZACGSO 4

Defect material; Consumer entitled to refund (2013611175)

Defect material; Consumer entitled to refund (2013611175) [2013] ZACGSO 4 (16 August 2013)

A consumer goods ombud held that repeated unsuccessful repairs showed a bedroom suite defect was material, entitling the consumer to cancel and receive a refund.

  • Consumer Protection Act
  • Material Defect
  • Refund Entitlement
  • Warranty
  • Contract Cancellation
  • Consumer-protection
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South Africa decisions are organised by court, judge, legal area and indexed issue so a practitioner can move from a proposition to a citable authority with the surrounding context intact.