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South Africa Case Law

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Commercial And Corporate [2014] ZACGSO 11

TV Screen damaged: out of warranty period (2013108327)

TV Screen damaged: out of warranty period (2013108327) [2014] ZACGSO 11 (3 February 2014)

Court
Consumer Goods and Services Ombud
Case number
2013108327
Judge
Bonita Hughes

The Ombud dismissed a consumer complaint over a damaged laptop screen after the six-month statutory return period and warranty had expired.

  • Consumer Protection Act
  • Warranty Exclusion
  • Goods Quality
  • Return And Refund Rights
  • Consumer-protection-act
  • Warranty
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Commercial And Corporate [2013] ZACGSO 2

Bed sagging - "warrantee void due to stains" : Supplier to replace or refund (2013315222)

Bed sagging - "warrantee void due to stains" : Supplier to replace or refund (2013315222) [2013] ZACGSO 2 (24 June 2013)

Court
Consumer Goods and Services Ombud
Case number
2013315222
Judge
N Melville

A consumer goods ombud held that mattress stains did not defeat statutory rights where a bed sagged within weeks of purchase; the supplier must replace or refund.

  • Consumer Protection Act
  • Unfair Contract Terms
  • Warranty Exclusion
  • Return And Refund Rights
  • Consumer-protection-act
  • Warranty-exclusion
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About this LexChat collection

South Africa decisions are organised by court, judge, legal area and indexed issue so a practitioner can move from a proposition to a citable authority with the surrounding context intact.

Source links and collection timestamps are retained alongside the indexed records.