Masindwa v Hi Way Motors (Pty) Ltd and Another (NCT/347179/2024/75(1)(b)) [2025] ZANCT 30 (18 June 2025)
Court
National Consumer Tribunal
Case number
NCT/347179/2024/75(1)(b)
Judges
CJ Ntsoane, Z Ntuli, MC Peenze
The Tribunal found a vehicle repairer failed to diagnose and repair a consumer’s vehicle properly under the CPA and ordered further repair within ten business days.
Millstock Cars (Pty) Ltd v National Consumer Commission and Another (NCT/371633/2025/101(1)) [2025] ZANCT 27 (6 April 2025)
Court
National Consumer Tribunal
Case number
NCT/371633/2025/101(1)
Judges
S Hockey, C Sassman, CJ Ntsoane
The Tribunal cancelled a compliance notice after finding it was based on factual errors about a Ferrari’s defect and that only a faulty sensor was shown.
Ritter v Motorcade Motorsport CC and Another (NCT/275195/2023/75(1)(b)) [2024] ZANCT 52 (21 November 2024)
Court
National Consumer Tribunal
Case number
NCT/275195/2023/75(1)(b)
Judges
MC Peenze, S Hockey, CJ Ntsoane
The Tribunal found that it could not grant relief against the first respondent because it was deregistered and thus lacked legal capacity. The second respondent was not a party to any service agreement with the applicant and did not provide any services as defined in the CPA. The Tribunal held that the applicant had not sought leave to refer a complaint against Mr Matthee in his personal capacity, and the statutory framework does not permit the Tribunal to join a new respondent without a fresh application for leave. The Tribunal's jurisdiction is confined to prohibited conduct under the CPA,…
Leotlela v Stepmer Panel Beaters CC t/a Car Doctor Panel Beaters (NCT/270106/2023/75(1)(b)) [2024] ZANCT 49 (9 October 2024)
Court
National Consumer Tribunal
Case number
NCT/270106/2023/75(1)(b)
Judges
S Hockey, A Potwana, C Sassman
The Tribunal dismissed a consumer complaint about alleged defective vehicle repairs, finding no proof that the respondent caused the faults and no basis for further relief.
Davids and Another v M & Y Tombstones and Granite Works (Pty) Ltd (NCT/267544/2023/75(1)(b)) [2024] ZANCT 43 (27 September 2024)
Court
National Consumer Tribunal
Case number
NCT/267544/2023/75(1)(b)
Judges
C Sassman, N Maseti, MC Peenze
The Tribunal found that the respondent failed to provide the contracted service in a manner and quality that consumers are generally entitled to expect, as required by section 54(1)(b)-(c) of the Consumer Protection Act. The respondent delivered a single-tier tombstone made with inferior materials instead of the agreed four-tier granite tombstone, and the structure has deteriorated rapidly. The respondent did not oppose the application, and under Rule 13(5), the applicants' allegations are deemed admitted. The Tribunal concluded that the applicants suffered financial and emotional prejudice a…
National Consumer Commission v Spares for Africa CC (NCT/266654/2023/73(2)(b)) [2024] ZANCT 37 (6 September 2024)
Court
National Consumer Tribunal
Case number
NCT/266654/2023/73(2)(b)
Judges
Z Ntuli, MC Peenze, Phumla Manzi-Ntshingila
The Tribunal found that Spares for Africa CC supplied an incorrect engine, charged for unsolicited additional work, and breached consumer rights under the CPA.
Herridge v Alibi Props 1028 CC t/a Midcity Motors (NW19/2023) [2024] ZACONAF 8 (28 June 2024)
Court
Consumer Affairs Court
Case number
NW19/2023
Judge
KJP Kgomongwe
The Consumer Affairs Court dismissed a special plea of misjoinder, finding Alibi Props 1028 CC t/a Midcity Motors had a direct and substantial interest.