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South Africa Case Law

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Commercial And Corporate [2025] ZANCT 30

Masindwa v Hi Way Motors (Pty) Ltd and Another (NCT/347179/2024/75(1)(b))

Masindwa v Hi Way Motors (Pty) Ltd and Another (NCT/347179/2024/75(1)(b)) [2025] ZANCT 30 (18 June 2025)

The Tribunal found a vehicle repairer failed to diagnose and repair a consumer’s vehicle properly under the CPA and ordered further repair within ten business days.

  • Consumer Protection Act
  • Quality Of Service
  • Supplier Liability
  • Remedial Orders
  • Consumer-protection-act
  • Vehicle-repairs
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Commercial And Corporate [2025] ZANCT 31

Witbooi v CDR Motors (Pty) Ltd Trading As Ceres Toyota and Another (NCT/373686/2025/75(1)(b))

Witbooi v CDR Motors (Pty) Ltd Trading As Ceres Toyota and Another (NCT/373686/2025/75(1)(b)) [2025] ZANCT 31 (18 June 2025)

The Tribunal refused leave to refer a consumer complaint, finding it was time-barred under section 116(a) of the Consumer Protection Act.

  • Consumer Protection Act
  • Time Barred Complaint
  • Leave To Refer
  • Supplier Liability
  • Consumer-protection-act
  • Time-barred-complaint
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Administrative Law [2025] ZANCT 27

Millstock Cars (Pty) Ltd v National Consumer Commission and Another (NCT/371633/2025/101(1))

Millstock Cars (Pty) Ltd v National Consumer Commission and Another (NCT/371633/2025/101(1)) [2025] ZANCT 27 (6 April 2025)

The Tribunal cancelled a compliance notice after finding it was based on factual errors about a Ferrari’s defect and that only a faulty sensor was shown.

  • Consumer Protection Act
  • Compliance Notice Review
  • Supplier Liability
  • Defective Goods
  • Administrative Action
  • Consumer-protection-act
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Commercial And Corporate [2024] ZANCT 52

Ritter v Motorcade Motorsport CC and Another (NCT/275195/2023/75(1)(b))

Ritter v Motorcade Motorsport CC and Another (NCT/275195/2023/75(1)(b)) [2024] ZANCT 52 (21 November 2024)

The Tribunal found that it could not grant relief against the first respondent because it was deregistered and thus lacked legal capacity. The second respondent was not a party to any service agreement with the applicant and did not provide any services as defined in the CPA. The Tribunal held that the applicant had not sought leave to refer a complaint against Mr Matthee in his personal capacity, and the statutory framework does not permit the Tribunal to join a new respondent without a fresh application for leave. The Tribunal's jurisdiction is confined to prohibited conduct under the CPA,…

  • Consumer Protection Act
  • Supplier Liability
  • Deregistration Of Entity
  • Leave To Refer
  • Joinder Of Parties
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Commercial And Corporate [2024] ZANCT 49

Leotlela v Stepmer Panel Beaters CC t/a Car Doctor Panel Beaters (NCT/270106/2023/75(1)(b))

Leotlela v Stepmer Panel Beaters CC t/a Car Doctor Panel Beaters (NCT/270106/2023/75(1)(b)) [2024] ZANCT 49 (9 October 2024)

The Tribunal dismissed a consumer complaint about alleged defective vehicle repairs, finding no proof that the respondent caused the faults and no basis for further relief.

  • Consumer Protection Act
  • Service Quality
  • Supplier Liability
  • Remedies For Defective Services
  • Consumer-protection
  • Defective-services
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Commercial And Corporate [2024] ZANCT 65

Barnard v Auto I Paarl (Pty) Ltd t.a Auto Investments Paarl (NCT/302182/2023/75(1)(b))

Barnard v Auto I Paarl (Pty) Ltd t.a Auto Investments Paarl (NCT/302182/2023/75(1)(b)) [2024] ZANCT 65 (7 October 2024)

The Tribunal dismissed a consumer’s claim for a refund over a used vehicle, finding she did not return it for refund or replacement under the CPA.

  • Consumer Protection Act
  • Defective Goods
  • Refund Claim
  • Supplier Liability
  • Consumer-protection-act
  • Defective-goods
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Commercial And Corporate [2024] ZANCT 43

Davids and Another v M & Y Tombstones and Granite Works (Pty) Ltd (NCT/267544/2023/75(1)(b))

Davids and Another v M & Y Tombstones and Granite Works (Pty) Ltd (NCT/267544/2023/75(1)(b)) [2024] ZANCT 43 (27 September 2024)

The Tribunal found that the respondent failed to provide the contracted service in a manner and quality that consumers are generally entitled to expect, as required by section 54(1)(b)-(c) of the Consumer Protection Act. The respondent delivered a single-tier tombstone made with inferior materials instead of the agreed four-tier granite tombstone, and the structure has deteriorated rapidly. The respondent did not oppose the application, and under Rule 13(5), the applicants' allegations are deemed admitted. The Tribunal concluded that the applicants suffered financial and emotional prejudice a…

  • Consumer Protection Act
  • Quality Of Goods And Services
  • Supplier Liability
  • Refund Entitlement
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Commercial And Corporate [2024] ZANCT 37

National Consumer Commission v Spares for Africa CC (NCT/266654/2023/73(2)(b))

National Consumer Commission v Spares for Africa CC (NCT/266654/2023/73(2)(b)) [2024] ZANCT 37 (6 September 2024)

The Tribunal found that Spares for Africa CC supplied an incorrect engine, charged for unsolicited additional work, and breached consumer rights under the CPA.

  • Consumer Protection Act
  • Prohibited Conduct
  • Refund Remedies
  • Administrative Fine
  • Supplier Liability
  • Consumer-protection-act
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Commercial And Corporate [2024] ZANCT 18

Makhetha v Lenny Karam Motors CC (NCT/301206/2023/75(1)(b))

Makhetha v Lenny Karam Motors CC (NCT/301206/2023/75(1)(b)) [2024] ZANCT 18 (11 July 2024)

The Tribunal found defects in a used BMW sold by the respondent and ordered repairs to be completed within 20 business days, at the respondent’s cost.

  • Consumer Protection Act
  • Implied Warranty
  • Defective Goods
  • Supplier Liability
  • Consumer-protection-act
  • Implied-warranty
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Commercial And Corporate [2024] ZACONAF 8

Herridge v Alibi Props 1028 CC t/a Midcity Motors (NW19/2023)

Herridge v Alibi Props 1028 CC t/a Midcity Motors (NW19/2023) [2024] ZACONAF 8 (28 June 2024)

The Consumer Affairs Court dismissed a special plea of misjoinder, finding Alibi Props 1028 CC t/a Midcity Motors had a direct and substantial interest.

  • Consumer Protection Act
  • Misjoinder
  • Joinder Of Parties
  • Supplier Liability
  • Joinder-of-parties
  • Consumer-protection
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South Africa decisions are organised by court, judge, legal area and indexed issue so a practitioner can move from a proposition to a citable authority with the surrounding context intact.