13 Aug 2019
HA v REAL ESTATE AGENTS AUTHORITY & ANOR [2019] NZHC 1956
- Citation
- [2019] NZHC 1956
- Court
- High Court
The appellant's firm, unqualified advice that the prior sole agency could be cancelled effectively neutralised any warning required by r 9.11; the mandated warning is substantive and must be unqualified to fulfil its consumer protection purpose; any procedural omission in identifying the specific rule did not cause unfairness or was curable; therefore breach of r 9.11 occurred and unsatisfactory conduct under s72 was established.