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South Africa Case Law

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Commercial And Corporate [2025] ZANCT 28

KwaZulu Natal Consumer Protector and Another v Wosiyane Cold Rooms CC and Another (KZNCT03/2025)

KwaZulu Natal Consumer Protector and Another v Wosiyane Cold Rooms CC and Another (KZNCT03/2025) [2025] ZANCT 28 (13 May 2025)

The Tribunal found the respondents breached the Consumer Protection Act by failing to deliver a cold room and refund payment, and ordered cancellation, refund, interest, and a penalty.

  • Consumer Protection Act
  • Prohibited Conduct
  • Refund Claim
  • Contract Cancellation
  • Administrative Penalty
  • Consumer-protection
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Commercial And Corporate [2024] ZACONAF 4

KwaZulu-Natal Consumer Protector and Another v Cupboard Trendz t/a Handa Interiors and Others (KZNCT04-24)

KwaZulu-Natal Consumer Protector and Another v Cupboard Trendz t/a Handa Interiors and Others (KZNCT04-24) [2024] ZACONAF 4 (18 August 2024)

The Tribunal found the suppliers failed to complete a TV unit and coffee bar, ordered a R32,000 refund, and imposed a R25,000 administrative penalty.

  • Consumer Protection Act
  • Quality Of Service
  • Refund Of Purchase Price
  • Administrative Penalty
  • Consumer-protection
  • Quality-of-service
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Commercial And Corporate [2024] ZACONAF 2

KwaZulu-Natal Consumer Protector and Another v Funnell Cars and Another (KZNCT1/2024)

KwaZulu-Natal Consumer Protector and Another v Funnell Cars and Another (KZNCT1/2024) [2024] ZACONAF 2 (21 June 2024)

The Tribunal made a settlement agreement an order after a consumer complaint about a defective vehicle sold by Funnell Cars. The defendants acknowledged prohibited conduct and agreed to refund the consumer.

  • Consumer Protection Act
  • Prohibited Conduct
  • Refund Of Purchase Price
  • Settlement Agreement
  • Default Judgment
  • Consumer-protection
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Commercial And Corporate [2024] ZACONAF 1

Kwazulu-Natal Consumer Protector and Another v Allen Street Motors and Others (KZNCT13/2023)

Kwazulu-Natal Consumer Protector and Another v Allen Street Motors and Others (KZNCT13/2023) [2024] ZACONAF 1 (12 March 2024)

The KwaZulu-Natal Consumer Tribunal confirmed a settlement over a disputed vehicle sale, ordering a R60,000 refund in instalments and securing Dr A Jamooldeen as surety.

  • Consumer Protection Act
  • Settlement Agreement
  • Prohibited Conduct
  • Refund Claim
  • Suretyship
  • Consumer-protection
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Commercial And Corporate [2023] ZANCT 54

National Consumer Commission v Louw Roets Design (Pty) Ltd (NCT/287774/2023/73(2)(b))

National Consumer Commission v Louw Roets Design (Pty) Ltd (NCT/287774/2023/73(2)(b)) [2023] ZANCT 54 (1 December 2023)

The Tribunal found the respondent delivered damaged goods, refused a refund, and contravened the Consumer Protection Act. It ordered refunds and a R5,000 fine.

  • Consumer Protection Act
  • Refund Of Purchase Price
  • Prohibited Conduct
  • Administrative Fine
  • Unopposed Application
  • Consumer-protection-act
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Commercial And Corporate [2023] ZACONAF 7

Kwazulu-Natal Consumer Protector and Another v Mystic Cars (Pty) Ltd (KZNCT11/2023)

Kwazulu-Natal Consumer Protector and Another v Mystic Cars (Pty) Ltd (KZNCT11/2023) [2023] ZACONAF 7 (2 August 2023)

The Tribunal confirmed a settlement over a defective vehicle sale, ordering a R20,000 refund and confirming suretyship, with a breach amount set at R37,051.85.

  • Consumer Protection Act
  • Prohibited Conduct
  • Settlement Agreement
  • Refund
  • Suretyship
  • Consumer-protection
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Commercial And Corporate [2022] ZANCT 63

Bester v Lin-Shaw Properties (Pty) Ltd (NCT/233130/2022/75(1)(b))

Bester v Lin-Shaw Properties (Pty) Ltd (NCT/233130/2022/75(1)(b)) [2022] ZANCT 63 (26 November 2022)

The Tribunal found that a defective pre-owned vehicle breached the CPA and ordered the supplier to refund the purchase price and tyre costs.

  • Consumer Protection Act
  • Implied Warranty Of Quality
  • Prohibited Conduct
  • Voetstoots Exclusion
  • Refund Of Purchase Price
  • Consumer-protection
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Commercial And Corporate [2022] ZACONAF 26

Mogale v Fazel t/a Auto City Spares (NW19/2021)

Mogale v Fazel t/a Auto City Spares (NW19/2021) [2022] ZACONAF 26 (18 October 2022)

Consumer Affairs Court held that a defective engine supplied under a consumer sale breached the CPA, cancelled the agreement, and ordered a refund.

  • Consumer Protection Act
  • Defective Goods
  • Contract Cancellation
  • Refund
  • Unsolicited Goods
  • Consumer-protection
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Commercial And Corporate [2021] ZANCT 5

Zola Soyaya v Mykatrade 87 CC (NCT/167323/2020/75(1)(b))

Zola Soyaya v Mykatrade 87 CC (NCT/167323/2020/75(1)(b)) [2021] ZANCT 5 (17 April 2021)

The Tribunal held that a used vehicle was misrepresented and defective on delivery, and ordered the respondent to refund the full purchase price.

  • Consumer Protection Act
  • Misrepresentation
  • Implied Warranty Of Quality
  • Return Of Defective Goods
  • Prohibited Conduct
  • Refund Claim
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Commercial And Corporate [2019] ZANCT 8

Ralph v Auto C Motorworx CC (NCT/109285/2018/75(1)(b))

Ralph v Auto C Motorworx CC (NCT/109285/2018/75(1)(b)) [2019] ZANCT 8 (8 February 2019)

The Tribunal found defective motor vehicle repair services and ordered the respondent to refund R4000, with no costs order.

  • Consumer Protection Act
  • Service Quality
  • Refund For Defective Service
  • Consumer-protection-act
  • Defective-services
  • Motor-vehicle-repair
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South Africa decisions are organised by court, judge, legal area and indexed issue so a practitioner can move from a proposition to a citable authority with the surrounding context intact.