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South Africa Case Law

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Commercial And Corporate [2025] ZANCT 28

KwaZulu Natal Consumer Protector and Another v Wosiyane Cold Rooms CC and Another (KZNCT03/2025)

KwaZulu Natal Consumer Protector and Another v Wosiyane Cold Rooms CC and Another (KZNCT03/2025) [2025] ZANCT 28 (13 May 2025)

The Tribunal found the respondents breached the Consumer Protection Act by failing to deliver a cold room and refund payment, and ordered cancellation, refund, interest, and a penalty.

  • Consumer Protection Act
  • Prohibited Conduct
  • Refund Claim
  • Contract Cancellation
  • Administrative Penalty
  • Consumer-protection
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Commercial And Corporate [2025] ZANCT 2

Leff v Eastrand Engen and Turbo (NCT/348735/2024/114(1))

Leff v Eastrand Engen and Turbo (NCT/348735/2024/114(1)) [2025] ZANCT 2 (3 February 2025)

The Tribunal found the respondent failed to provide engine reconditioning services of the required quality and ordered a 90% refund under the CPA.

  • Consumer Protection Act
  • Service Quality
  • Warranty Liability
  • Refund Claim
  • Consumer-protection-act
  • Service-quality
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Commercial And Corporate [2025] ZANCT 10

Du Toit v Engines for Africa (Denver) (Pty) Ltd (NCT/343426/2024/75(1)(b))

Du Toit v Engines for Africa (Denver) (Pty) Ltd (NCT/343426/2024/75(1)(b)) [2025] ZANCT 10 (31 January 2025)

The Tribunal held that a replacement engine was defective and ordered the supplier to refund the purchase price, with the return of the engine at the supplier’s cost.

  • Consumer Protection Act
  • Defective Goods
  • Refund Claim
  • Prohibited Conduct
  • Consumer-protection
  • Defective-goods
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Commercial And Corporate [2024] ZANCT 60

Culwick v Vodacom (Pty) Ltd (NCT/316719/2024/75(1)(b))

Culwick v Vodacom (Pty) Ltd (NCT/316719/2024/75(1)(b)) [2024] ZANCT 60 (13 November 2024)

The Tribunal found Vodacom misled the applicant about a R90 phone deal, contravened the CPA, ordered a refund of R11,622.08, and reinstated the original agreement.

  • Consumer Protection Act
  • Misleading Advertising
  • Unconscionable Conduct
  • Direct Marketing
  • Refund Claim
  • Contract Cancellation
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Commercial And Corporate [2024] ZANCT 65

Barnard v Auto I Paarl (Pty) Ltd t.a Auto Investments Paarl (NCT/302182/2023/75(1)(b))

Barnard v Auto I Paarl (Pty) Ltd t.a Auto Investments Paarl (NCT/302182/2023/75(1)(b)) [2024] ZANCT 65 (7 October 2024)

The Tribunal dismissed a consumer’s claim for a refund over a used vehicle, finding she did not return it for refund or replacement under the CPA.

  • Consumer Protection Act
  • Defective Goods
  • Refund Claim
  • Supplier Liability
  • Consumer-protection-act
  • Defective-goods
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Commercial And Corporate [2024] ZACONAF 6

Phete v Scheepers t/a Boshoek Boorwerke (NW29/2024)

Phete v Scheepers t/a Boshoek Boorwerke (NW29/2024) [2024] ZACONAF 6 (4 September 2024)

Consumer Affairs Court matter over a defective borehole installation settled by consent, with the defendant ordered to refund the plaintiff and remove casings.

  • Consumer Protection Act
  • Defective Goods
  • Contract Cancellation
  • Refund Claim
  • Joinder
  • Special Plea
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Commercial And Corporate [2024] ZACONAF 5

KwaZulu-Natal Consumer Protector and Another v Cupboard Trendz ta Handa Interior and Others (KZNCT03/2024)

KwaZulu-Natal Consumer Protector and Another v Cupboard Trendz ta Handa Interior and Others (KZNCT03/2024) [2024] ZACONAF 5 (27 August 2024)

Default judgment was granted over defective and incomplete cupboard-installation services, with a refund, interest, an administrative penalty, and adverse-record orders.

  • Consumer Protection Act
  • Quality Of Service
  • Default Judgment
  • Refund Claim
  • Administrative Penalty
  • Consumer-protection
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Commercial And Corporate [2024] ZANCT 11

Corin v Red Ivory Banqueting (Pty) Ltd (NCT/271555/2023/75(1)(b))

Corin v Red Ivory Banqueting (Pty) Ltd (NCT/271555/2023/75(1)(b)) [2024] ZANCT 11 (9 July 2024)

The Tribunal held that a wedding booking cancelled on short notice justified a reasonable cancellation fee under section 17 of the CPA, ordering a partial refund.

  • Consumer Protection Act
  • Cancellation Fee
  • Advance Booking
  • Covid 19 Force Majeure
  • Refund Claim
  • Consumer-protection-act
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Commercial And Corporate [2024] ZANCT 14

Gewanlal and Another v Door Masters JHB (Pty) Ltd (NCT/275743/2023/75(1)(b))

Gewanlal and Another v Door Masters JHB (Pty) Ltd (NCT/275743/2023/75(1)(b)) [2024] ZANCT 14 (3 July 2024)

The Tribunal found that the supplier failed to perform paid-for wood restoration services and ordered a full refund of R23,418 under the Consumer Protection Act.

  • Consumer Protection Act
  • Prohibited Conduct
  • Refund Claim
  • Service Contract Breach
  • Consumer-protection
  • Refunds
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Commercial And Corporate [2024] ZACONAF 1

Kwazulu-Natal Consumer Protector and Another v Allen Street Motors and Others (KZNCT13/2023)

Kwazulu-Natal Consumer Protector and Another v Allen Street Motors and Others (KZNCT13/2023) [2024] ZACONAF 1 (12 March 2024)

The KwaZulu-Natal Consumer Tribunal confirmed a settlement over a disputed vehicle sale, ordering a R60,000 refund in instalments and securing Dr A Jamooldeen as surety.

  • Consumer Protection Act
  • Settlement Agreement
  • Prohibited Conduct
  • Refund Claim
  • Suretyship
  • Consumer-protection
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South Africa decisions are organised by court, judge, legal area and indexed issue so a practitioner can move from a proposition to a citable authority with the surrounding context intact.